The Old Skool method of doing service calls was to go out on the call and pray to the pot bellied Buddha that the tech sheet was still hidden somewhere on the appliance. The plan being that, if the tech sheet was still there, you could stare at the lines and squiggles long enough to convince the customer you had reached a definitive and scientific conclusion about the problem.
My friends, I'm here to tell you that the Internet has made this Monkey Boy way of doing bidness obso-frikkin-lete
Training at the Master Samurai Tech Academy is already a killer deal: comprehensive, state-of-the-art training that’s online and on-demand at tuition low enough that anyone can afford it.
Well now we’re kicking it up to 11 with the Master Samurai Tech Alumni program.
If you have been certified* in the Fundamentals course at the Master Samurai Tech Academy or earned Master Certification at the Mr. Appliance Academy (Bundle 1 only), you can get full tech access to our tech support site,
We offer 4 different ways for professional appliance techs to participate in the Appliantology tech community. Three of the memberships are premium, and one is limited. The features and benefits of each option are summarized in the table below:
Click the links below for details:
1. Professional Appliantologist: the easy, instant premium membership for less than $4 per week. Unthrottled, lightning fast downloads.
2. Fellow Appliantologist: this free premium membership is earn
It's tough for appliance techs today. Our biggest competition is from cheap replacement machines. The proliferation of pricey electronic boards in appliances means that if you can't quickly do a slam-dunk diagnosis, you are at risk of losing customers and your profitability.
Meanwhile, electrical troubleshooting is largely a lost science. What exactly have we lost? The Old Skool troubleshooting techniques that us old timers learned way back. And guess what: these same Old Skool troubleshoot
We troubleshot a GE Advantium Speedcooker from the control board for a no convection bake problem and determined that either the convective heating element or the TCO had failed open. Testing each component individually required uninstalling the oven with special equipment. So on our second visit, we returned with both parts-- the convection heating element and the TCO. The specific failure turned out to be the non-resettable TCO that had failed open.
Watch how I used the schematic to sele
In this year-end vodcast, Samurai Appliance Repair Man and the Mrs. Samurai do some reminiscing about all the great students we’ve worked with during 2015, the new features we’ve added to the Samurai Tech Academy's state-of-the-art online appliance repair training courses and we describe even more improvements coming in 2016! Read more or watch below:
Subscribe or listen to past episodes at mstradio.com.
Well ladies and gents. Sorry I have been MIA for a while. Life has been crazy with service calls and my new technician. Also had our first baby (technician in training) . It's been an amazing experience. I am loving every second of it. It has been tough through all the changes which is why i have been absent from here for a bit. But i'm BACK! I hope the Samurai and Durham have been holding the fort down and not letting you guys get away with too much! hahaha.
We’ve had to make some adjustments to our server because our server resources were being pushed to the max. It was getting to the point that it was affecting the stability and performance of the server. And it was affecting Professional Appliantologist users who pay an annual fee to support the site. When server resources get limited, you can do one of two things: 1. get a bigger server 2. allocate server resources among users We did the bigger server thing a few years ago and, while it help
I'm giving a Mondo Mucho Domos to all my Brethren in the Craft who, through their participation, help make Appliantology the premiere tech support site on the web! I'm also thankful that we're working in such an interesting trade, with abundant new technologies and humans to continually challenge and delight us-- keeping it real, yo! Wishing you all a happy and blessed Thanksgiving Day!
You already know that the Samurai Tech Academy provides superior technical training for appliance repair professionals. And now, just when you thought it couldn’t get any better, we’ve gone and cranked it up to 11 by offering free weekly live appliance repair training webinars for enrolled students starting this coming Monday! Think of the webinars like Office Hours where students can drop by for extra instruction and ask questions about their course work. Samurai's regular Office Hours ar
Finding Frigidaire manuals is a bit different from other manufacturers.
The Style and manufacture date are more important than the model number.
Once you know the manufacture date for a fridge, simply pick the last manual produced before that date. If you don't know the date, you can always click here ,http://b2b.frigidaire.com/support/manuals.asp and download the owners manual for the model and you will see the manufacture date bottom right on the first page. You can also get wiri
Industry Talk: - BSH- what's the "H" stand for? - Charge your smart phone from your refrigerator *wirelessly* with WattUp technology. Master Samurai Tech news: - New post on how loose electrical connections, like splices and terminals, can produce enough heat to burn wires and insulation. http://mastersamuraitech.com/loose-electrical-connections-and-heat/ - Recapping the dismal and outdated state of appliance repair training today. YouTube makes hands-on disassembly training obsolete. What we
We all know that loose electrical connections cause multiple problems in appliances, heat being the most common one. But why does this happen? And what are the other negative effects on the circuitry and other components of the appliance? With a little help from our trusty friend Ohm’s Law, I will reveal all in this video tutorial. As a bonus, I'll also debunk a common myth that loose electrical connections cause a circuit to draw more current. Come with me now on a Journey of Total Appliance En
In this episode... - Upcoming webinar on Schematic-foo: ancient Samurai art using tech sheets as deadly weapons in appliance repair. Get details here: http://appliantology.org/calendar/event/768-schematic-workshop-webinar/ - Appliance product training today: we don't need hands-on, we need brains on. The future is here NOW! - Bidness Talk: Pricing your services; fixed and variable costs; how much should you be charging for repairs? Strategic customer selection and when to fire your customer; P
- We're back from our bidness trip last week but Mrs. Samurai has a cold so this episode is mostly Tech Talk. - Visit to American Appliance in Golden, CO, one of Sub-Zero's premiere partners. - Recap of Dacor training in their Android-controlled ranges - GFCIs and AFCIs. What they are, what they do, how they're different, and current NEC requirements. - Voltage and current in series and parallel circuits. Listen here or subscribe on iTunes or Android.
- Samurai and Son of Samurai are off to Dacor training. - Manufacturers focusing on producing higher-profit upscale major appliances and what this means for your service bidness. - Sub-Zero doing a huge expansion in Wisconsin to crank out upscale dishwashers and ranges. What are these manufacturers seeing that you should also be seeing as an appliance repair company? - A recent Samsung warranty debacle shows how there’s a huge need for skilled appliance technicians but the trade is still ate-up
Industry News: an interesting twist in the legal drama surrounding the GE-Electrolux merger. GE’s biggest laundry product launch in 20 years: yet another top-loader? Future tech: are ultrasonic dryers on the horizon? Appliantology News: Traipsing through the various incarnations of the Samurai’s online appliance repair forums and groups (first one on the internet in 1997!) right up through the present incarnation as Appliantology.org. Discussion of the various membership groups at Appliantolog
In this special episode of MST Radio, the tables are turned and instead of being the host, Samurai Appliance Repair Man is a guest on another radio show, the Scott Horton Show. We discuss the changes going on in the appliance repair trade today and the opportunities this creates for skilled appliance techs. Whether you’re contemplating a new career in appliance repair or are a seasoned veteran in the trade, the Samurai explains how the Samurai Tech Academy can teach you the technical and busines
I've been beating on Parts Changing Monkeys (PCMs) pretty hard lately and, honestly, I think it's a bit overdone. The under-appreciated PCM is a vital part of my business because they make me look good! My Brethren in the Craft, please join me in thanking these stealth promoters of our business-- the many, the vile, the Parts Changing Monkeys!
We were blown away by the phenomenal response to our Labor Day 10% discount special! We had lots of people taking advantage of the discount to pick up the course bundles. This is a smart move! The courses you enroll in are yours for life so why not go ahead and lock in the savings now while you can? We also had lots of returning Fundamentals students taking advantage of the Labor Day special by enrolling in other courses such as Refrigerators or Advanced Schematics. We love seeing this because
In this life-changing episode of Master Samurai Tech Radio, Samurai and the Mrs. talk about all kinds of things appliantological. Due to the overwhelming response we've gotten the last few days, we've extended our Labor Day tuition discount on all courses and bundles at the Samurai Tech Academy thru Sunday, 9/13! Coupon code: LABORDAY2015. Enroll here: http://mastersamuraitech.com/online-enrollment/ Industry News: we talk about the international appliance brand Beko - number one in the UK -
In this killa-manilla episode of the Master Samurai Tech Radio podcast, the Samurai and Mrs. Samurai reveal the answer to every burning question you’ve ever had about anything! Okay, okay, well we at least know you’ve been losing sleep over the mysteries of centrifugal switches and what the heck is the difference between NTC and PTC. Oh, yeah, we cover that and much, much more in what can only be called an appliance repair revelation. Here’s a list of the meaty stuff we carve up and serve in
In this jam-packed episode: - New credit card readers for the EMV technology; merchant (appliance service company) liability for fraud if not using the new readers. - Square has already issued the new EMV readers. - Electrolux buying GE Appliances - complications, lawsuit, implications for the appliance market. Samsung and LG brought into the fray! - First military veteran scholarship awarded! If you're a veteran, apply for a full-tuition scholarship in the Fundamentals of Appliance Repair train
Just have to memorialize this in a blog.... watch and be amazed as Brother Acfixerdude shows us his excellent technique for doing what used-to-be a pita repair... take it away Bro Afix......... Source: Installing Frigidaire inner boot spring (just the spring) in 14 seconds.
Do you know the difference between a loading meter and non-loading digital multimeter (DMM)? Each has their place on your tool bag and their unique troubleshooting uses. Read more: http://mastersamuraitech.com/the-low-down-on-loading-meters-and-dmms/