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Pearls of appliance repair wisdom from the Appliantology Forums

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Master Samurai Tech Radio, Episode 7

In this special episode of MST Radio, the tables are turned and instead of being the host, Samurai Appliance Repair Man is a guest on another radio show, the Scott Horton Show. We discuss the changes going on in the appliance repair trade today and the opportunities this creates for skilled appliance techs. Whether you’re contemplating a new career in appliance repair or are a seasoned veteran in the trade, the Samurai explains how the Samurai Tech Academy can teach you the technical and business skills you need to succeed as a technician and/or service company owner-operator.   Listen here or subscribe on iTunes or Android.  

Samurai Appliance Repair Man

Samurai Appliance Repair Man


A Tribute to Parts Changing Monkeys

I've been beating on Parts Changing Monkeys (PCMs) pretty hard lately and, honestly, I think it's a bit overdone. The under-appreciated PCM is a vital part of my business because they make me look good! My Brethren in the Craft, please join me in thanking these stealth promoters of our business-- the many, the vile, the Parts Changing Monkeys!  

Samurai Appliance Repair Man

Samurai Appliance Repair Man


Labor Day Discount on all Appliance Repair Courses Extended Through This Weekend!

We were blown away by the phenomenal response to our Labor Day 10% discount special! We had lots of people taking advantage of the discount to pick up the course bundles. This is a smart move! The courses you enroll in are yours for life so why not go ahead and lock in the savings now while you can?   We also had lots of returning Fundamentals students taking advantage of the Labor Day special by enrolling in other courses such as Refrigerators or Advanced Schematics. We love seeing this because it means we're doing something right! People are learning valuable technical skills and making more money on service calls. That's exactly why we say, "Learn more, earn more."   Since so many folks jumped on the Labor Day coupon, we're extending the tuition discount through this weekend. Any late-comers now have some time to pick the course or course bundle they need and get 10% off the tuition. This is your week to unlock your full potential as an appliance repair tech!   Use coupon code LABORDAY2015 to get 10% off any STA course when you enroll: http://mastersamuraitech.com/online-enrollment/

Samurai Appliance Repair Man

Samurai Appliance Repair Man


Master Samurai Tech Radio Episode 6

In this life-changing episode of Master Samurai Tech Radio, Samurai and the Mrs. talk about all kinds of things appliantological.   Due to the overwhelming response we've gotten the last few days, we've extended our Labor Day tuition discount on all courses and bundles at the Samurai Tech Academy thru Sunday, 9/13! Coupon code: LABORDAY2015. Enroll here: http://mastersamuraitech.com/online-enrollment/   Industry News: we talk about the international appliance brand Beko - number one in the UK - that plans to enter the American market soon. The Turks are coming!!   Appliantology News: Check out this great post on laundry detergents--HE, non-HE, and Eco: http://appliantology.org/blog/20/entry-861-the-importance-of-high-efficiency-soaps-in-modern-washers/ The difference is critical for a professional tech to know! Learn how when it comes to molecules, being bipolar is a good thing. Also - helpful tips for the helpful techs who answer questions over at Appliantology.org - dealing with the different types grasshoppers.   MST News: an appliance repair veteran reveals how MST training helped him earn even more money.   Tech Talk: Voltage sag - the cause of a mysterious rash of failures in a Whirlpool VM washer. What is it? Is is the same as voltage drop? (NO!)   And, a new feature--a segment on Soft Skills! Samurai and the Mrs. discuss the sensitive issue of how to handle dog problems on your service calls.   Listen here or subscribe on iTunes or Android.  

Samurai Appliance Repair Man

Samurai Appliance Repair Man


Master Samurai Tech Radio Episode 5

In this killa-manilla episode of the Master Samurai Tech Radio podcast, the Samurai and Mrs. Samurai reveal the answer to every burning question you’ve ever had about anything!   Okay, okay, well we at least know you’ve been losing sleep over the mysteries of centrifugal switches and what the heck is the difference between NTC and PTC. Oh, yeah, we cover that and much, much more in what can only be called an appliance repair revelation.   Here’s a list of the meaty stuff we carve up and serve in this episode:   •Appliance industry news on dishwashers. Link to more info: http://blog.yaleappliance.com/most-water-efficient-dishwasher   •Exciting Labor Day tuition discount on all courses and bundles at the Samurai Tech Academy; Coupon code: LABORDAY2015. Enroll here! http://mastersamuraitech.com/online-enrollment/   •Hot tips for searching the Downloads section at Appliantology.org to find the service manual or tech sheet you need to kick some appliance bootay. Link to Downloads section at Appliantology: http://appliantology.org/forum/16-appliance-service-manual-requests/. Link to How-to-Search Appliantology screencast: http://appliantology.org/topic/47178-please-search-the-downloads-section-before-posting-a-service-manual-request/.   •Dispelling common misconceptions about power strips: surge suppressing vs. non-surge suppressing types; power strip over-current fuses vs. those equipped with GFCI. Link to power strips with and without surge suppression: http://amzn.to/1KY8YlR   Link to GFCI power strips: http://amzn.to/1N5Al3g   •Debunking technician mythology on centrifugal switches: what they are, how they work, and where they’re used   •"NTC" and "PTC": What do these acronyms stand for? Where do the names come from? What common appliance parts are these acronyms referring to?   •“You gotta know what right is in order to know what’s wrong.”   •New Segment! Tool talk: headlamps and kneepads. Business tips: customer database software / apps / paperware. Link to Princeton Tec headlamp: http://amzn.to/1MYxZBR   Link to Duracell rechargeable batteries w/ charger: http://amzn.to/1KY9wrV   Link to kneepads similar to the ones I use: http://amzn.to/1MYybAY   Listen here or subscribe on iTunes or Android.  

Samurai Appliance Repair Man

Samurai Appliance Repair Man


Master Samurai Tech Radio, Episode 4

In this jam-packed episode:
- New credit card readers for the EMV technology; merchant (appliance service company) liability for fraud if not using the new readers.
- Square has already issued the new EMV readers.
- Electrolux buying GE Appliances - complications, lawsuit, implications for the appliance market. Samsung and LG brought into the fray!
- First military veteran scholarship awarded! If you're a veteran, apply for a full-tuition scholarship in the Fundamentals of Appliance Repair training course - http://www.appliancetechscholarship.com
- Customer education: How to spot a parts changing monkey. http://appliantology.org/blog/1/entry-851-3-sure-fire-ways-to-spot-an-appliance-repair-hack-in-your-home/
- Tech education: rinse aid vs. vinegar; GFCIs vs. surge suppressors   Listen here or subscribe on iTunes.  

Loading Meters and Digital Multimeters

Do you know the difference between a loading meter and non-loading digital multimeter (DMM)? Each has their place on your tool bag and their unique troubleshooting uses. Read more: http://mastersamuraitech.com/the-low-down-on-loading-meters-and-dmms/

Master Samurai Tech Radio, Episode 1

The inaugural episode of Master Samurai Tech Radio is out! We just submitted it to iTunes so the iTunes subscription link will take a few days to work. But meanwhile, you can download or stream it here: http://mastersamuraitech.com/master-samurai-tech-radio-episode-1/

3 Sure-Fire Ways to Spot an Appliance Repair Hack in Your Home

[A Note to my Brethren in the Craft: This article is released into the Public Domain. You are encouraged to copy it, modify it as you wish, post it on your website and social networks, with or without attribution, your choice. The objective is to raise consumer awareness about the rampant problem of moral and technical deficiency plaguing our trade today. We need to expose these hacks and parts changing monkeys who are ripping people off, either knowingly or through willful ignorance, and giving us real technicians, who know how to troubleshoot and take pride in our work, a bad name. Together, we can clean up our trade and remove the tainted image it has in the public perception.]   A Consumer's Guide to Recognizing Charlatans, Hacks, and Parts Changing Monkeys in the Appliance Repair Trade   Have you or someone you love been victimized by an appliance hack?   Have your appliances been defiled by a Parts Changing Monkey?   Do you feel clueless when trying to decide which appliance repair company to hire?   Do you feel helpless and vulnerable when trying to evaluate the accuracy (and truthfulness) of the guy standing in your home telling you what's wrong with your refrigerator?   To protect your appliances, your precious time, and your wallet from incompetent repairmen, first you need to know a little bit about the trade.   The Problem with the Appliance Repair Trade Today   An epidemic of ignorance exists in the appliance repair trade today. In fact, there is a shortage of skilled labor in all of the skilled trades across all sectors of the US economy. For a variety of complicated reasons, all the subject of a separate interesting and scintillating article, the appliance repair trade in particular has been hit by a brain drain and a critical skill shortage. This has actually been building for the past 20 years but has become particularly acute in the last five or so years as appliances have become more computerized and more complicated to troubleshoot.   This situation leaves consumers especially vulnerable. Because, on the one hand, more complicated appliances makes it even more difficult for consumers to understand how the appliance works. On the other hand, it has accentuated a critical skill gap that already existed in the trade because many of the guys who were able to get by on the older, simpler appliances by simply guessing and changing parts find that it's a much more expensive proposition to do that on these new, electronic appliances with their pricey control boards. And who ends up paying for their ignorance and guesswork? You got it: YOU the consumer.   In the trade, the remnant of us real technicians call these bad actors various names such as hacks and charlatans. But the most common one that you will hear among the Appliantological Illuminati is Parts Changing Monkey (PCM).   You are not alone! The manufacturers are also getting screwed big time by these PCMs. That's because they have to hire these PCMs to do their warranty work. So, Monkey Boy goes out on the service call, guesses the wrong part, then has to order another part and come back at a later date to try his next guess. This costs the manufacturer money in extra parts and it costs you aggra-dollars-- time and inconvenience in a delayed repair for something that should have been done in the first trip and in a timely manner.   If these PCMs are so gawd-awful, then why are the manufacturers even using them? The answer is: What other choice do they have? Yep, it's slim pickins out in the appliance repair technician field today.   The other fact of life is that the manufacturers pay so little for warranty work that many of the sharp technicians choose not to do it and instead focus exclusively on the more profitable COD work. The end result is that getting a warranty technician is often (not always) a lot like getting a public defender; you're usually getting a second or third rate guy.   By the way, these are the same guys that the manufacturer will refer you to if you call them to ask for their "authorized servicers." You will still need to evaluate these guys yourself!   Who am I to be telling you what constitutes a charlatan, hack, and PCM? Well, if you're really interested, you can read my bio. Over the last couple of decades I've been running my own service business and I've also interacted with thousands of consumers and techs, as well as many manufacturers, through my online appliance tech-help (Appliantology.org) and tech-training (MasterSamuraiTech.com) websites. I know what's out there-- the good, the bad, and the butt-ugly.   So, the burning question you're asking yourself right now is, "How is the hapless consumer to recognize a Parts Changing Monkey when he's telling me what he thinks is wrong with my appliance?"   Come with me now on a Journey of Total Appliance Enlightenment...   How to Recognize a Charlatan, Hack, or PCM in Your Home   1. If your “tech” walks in and sees you have a Samsung, LG, or Miele (or other higher-end brand) and immediately goes off on how these brands are junk and how you need to get yourself a Whirlpool, this is a surefire sign that the guy is a hack. A lot of parts-changers don’t like Samsung, LG, etc. because those brands have a lot of new, electronic parts and control boards in their appliances, which require technical skills such as reading the schematic diagrams and taking electrical measurements to accurately troubleshoot the problem.   Parts-changers don’t know how to read schematics and therefore don't know how to make real diagnoses, and despite the availability of ways to learn that skill they refuse, out of laziness or pride, to learn real troubleshooting. Willful ignorance is rampant among appliance hacks. They like brands like Whirlpool because they are familiar with them and know how to change the right parts to fix common problems. If a “tech” comes into your home and acts like this, you’ll know what he really is.   2. The second indicator that a “tech” is really a PCM is when he is confronted with a warming refrigerator and says that it "needs more Freon" in the sealed system. This should rarely–if ever–be done to a fridge. The procedure to add refrigerant is time-consuming and expensive, and really not worth it compared to the cost of replacing the fridge. Furthermore, most of the causes of a warming refrigerator are in the defrost system, fans, or controls, not the sealed system.   3. The most infamous charlatans out there like to a play a certain game with their customers. After the problem has been “diagnosed”, they’ll replace a part. If that doesn’t fix the problem, the hacks just say “Oh, it must have been something else in addition to that”, and replace yet another part. They continue to charge you, the customer, for each part they replace. In other words, you are paying for them to guess at which parts will fix the problem until they finally get the right one.   There are very few instances where a trained and skilled technician would troubleshoot your appliance and justifiably not be able to tell that a second part was involved in the problem. And if he did miss that the first time around, a good and honest technician will own up to that oversight and not charge you as if there was nothing he could have done about it.   In particular, if a servicer wants to replace a control board, ask him what will happen if that doesn't fix the problem. PCM's are infamous for not being able to accurately diagnose a faulty board and will often guess at it. If they answer "you'll still have to pay for it," show him the door. A real technician who knows how to troubleshoot will be confident in his diagnosis, will be able to explain it to you, and will stand behind the repair.   If you've experienced any of these three behaviors from an appliance servicer, it's time to try someone else! Look for a technician who invests in his training, including ongoing training over the years. Many of the best techs are active at Appliantology.org and/or get their training from reputable training institutions such as the Samurai Tech Academy!

Learn Appliance Repair Online at the Samurai Tech Academy - Limited Time Tuition Discount!

Learn appliance repair at the best online appliance repair school on the web! Act now to take advantage of this limited-time offer for a 14% tuition discount. Offer ends July 11, 2015. Use the coupon code FREEDOM14 on the Enroll page: http://mastersamuraitech.com/online-enrollment/ Check out all our appliance repair training courses here: http://mastersamuraitech.com/appliance-repair-courses/ http://mastersamuraitech.com/

Dielectric Grease: Myths and Reality

There's a lot of misinformation and mythology out there in the tech community about the use of dielectric grease on electrical connections. Some techs, knowing that the word "dielectric" refers to an electrically insulating material, mistakenly conclude that dielectric grease should never be used on electrical connections. This is based on a misunderstanding about how dielectric grease works. Dielectric grease has two main properties that make it especially desirable specifically for use on electrical connections, especially in wet environments such as refrigerators and washing machines. In fact, this is its primary intended design use. Those properties are: 1. Low viscosity. This means that the grease will readily get out of the way of two metal contacts touching each other and flow around the contacts giving rise to the second desirable properly... 2. Sealant effect. As the dielectric grease flows around the contacts, it seals out moisture and oxygen preventing them from reaching the contacts and causing corrosion and/or oxidation. Still don't believe me? How about Frigidaire tech bulletin RF1207: Bulletin is in the Downloads section here, starting on page 1-5.

Team Samurai Heading off to the Old Country

Well, mah Bruvahs, Mrs. Samurai finally convinced me that we needed to take a vacation. It's been decades since we've taken a true vacation that wasn't a business trip in disguise. The past couple of years have been especially intense and transformative ones for Team Samurai (me, Mrs. Samurai, and our two sons Stephen and Sam) with the creation and development of the Samurai Tech Academy. I know I make all this look easy and it seems like one day I just whipped out MasterSamuraiTech.com like, "Oh, look what I just pulled outta my ass." But designing the Academy and creating all the content for it was probably the toughest project I've ever undertaken. The comprehensive, preeminent training courses at the Samurai Tech Academy and the website itself represents tens of thousands of hours of intense focus by the whole team. The only other thing I've ever done that comes close in terms of sustained project focus was getting my Master's degree in Environmental Engineering and writing my Master's thesis-- and I was a lot younger, smarter, and better looking then. These past few years have been so intense that it changed my whole lifestyle for the worse. That's okay-- you have to do that sometimes to get shit done. Short term sacrifice, long term gain and all that. Plus, I'm extremely proud of the Academy and all of the effort from Team Samurai. But sustaining that kind of lifestyle is also a great way to die early. I'm 55 years old. According to insurance company death statistics, the 50's are death alley for men. If a man is going to drop dead, he'll generally do it in his 50's. That's exactly where I was headed if I kept up the lifestyle of the past few years. So, I'm going to use this trip to make a lifestyle change, too. For example, I haven't been hiking in the White Mountains in years and certainly not as a lifestyle anymore. That, my friends, will change. When I get back, there's gonna be less work, a more balanced life, and many, many sweaty, blissful hours spent bagging peaks with the Oz Man in New Hampshire's White Mountains. So with the release of two new courses at the Samurai Tech Academy, the timing is perfect for Team Samurai to fly off to Ireland-- the "Old Country" as the referred to by the Irish diaspora-- for a ten day vacation. I'll do the obligatory beer drinking and pub diving thing but hopefully get in some hiking, too. Wifi is ubiquitous in Ireland so I'll still be checking in here at Appliantology and checking/replying to email. Well, mah bruvahs, I leave you with a non-traditional Irish blessing from the inimitable and iconoclastic Ween:

The Advanced Schematic Analysis and Troubleshooting training course is now available!

At last, your wait is at an end: The Advanced Schematic Analysis and Troubleshooting (ASAT) training course is now open for enrollment! In the ASAT course, you will delve deeply into sophisticated and esoteric appliance circuit troubleshooting techniques. You'll learn how to use timing charts together with the schematic to troubleshoot problems; how to use Ohm's Law as a powerful troubleshooting tool to give you a clear understanding of how a circuit works; how to troubleshoot deceptive and tricky open neutral problems; and how to troubleshoot appliances with control boards, including multiple control boards and microprocessor boards. But wait-- incredibly, there's more! You will also put your newly-found schematic reading and troubleshooting skills to the test in a challenging series of schematic exercises where you're given a tech sheet and schematic and then asked a series of quiz questions about them. The quiz is graded instantly. These schematic exercises are a powerful component of the ASAT course because you get to apply the principles you've learned in the screencasts on different tech sheets and schematics. The exercises use the actual tech sheets from real appliances and cover various brands (Frigidaire, GE, Whirlpool, Samsung, Bosch, and Wolf) and appliance types (washer, stacked laundry, range, dishwasher, dual fuel range, and refrigerator). The idea is not to give you monkey training on specific appliances, but rather to give you practice at applying the troubleshooting principles taught in the course. The ASAT course requires a solid understanding of electricity, circuits, and troubleshooting, which can be learned from the Fundamentals of Appliance Repair training course or the Basic Electricity Boot Camp (BEBC). The BEBC course is designed for the experienced appliance tech who wants to take the ASAT course but needs the prerequisite thorough training in basic electricity, circuits, and schematics. It is not offered as a stand-alone course, only bundled with the ASAT course. Click here to enroll in the Advanced Schematic Analysis and Troubleshooting course today! We've been getting slammed with new enrollments from techs who've been asking for this course as well as techs who are interested in it and want to know more. Here are some of the common questions folks are asking us about the ASAT course: Q. Will this course help me work on Samsungs, or Bosch, etc?? A. Absolutely! But maybe not for the reason you may think. You will learn troubleshooting principles and techniques that apply to any brand. The point of the ASAT course is not to give you monkey training on specific appliances but rather to teach you advanced technical skills and to give you practice at interpreting schematics and applying the troubleshooting principles taught in the course. Q. How much about electricity do I need to know to take the ASAT course? A. You should have a good working understanding of basic electricity and series and parallel circuits and already have some familiarity with reading schematics. You would get a solid foundation in these skills in the Fundamentals of Appliance Repair training course or the Basic Electricity Boot Camp. Q. I've already taken the Fundamentals course how will the ASAT course help me beyond that? A. The ASAT course kicks it up to 11 and gives you in-depth instruction on tricky troubleshooting situations that commonly befuddle techs such as how to troubleshoot deceptive and tricky open neutral problems and how to troubleshoot appliances with control boards, including multiple control boards and microprocessor boards. Q. How long will it take to complete the course? A. The ASAT course is a combined total of 17 lessons and schematic exercise units. The lessons consist of 12 Samurai-original presentation videos, almost 5 hours of viewing time, some you'll need to watch more than once. Each lesson has a quiz where you'll apply what you've learned in the presentation. In addition, the course has 6 schematic exercises (more may be added over time) where you're given a tech sheet or service manual and asked a series of questions requiring you to read the schematics and interpret specifications in various troubleshooting scenarios. How long will all this take? That's up to you! The course is entirely self-paced and the time it takes for you to complete it depends on how much you work at it. And you can start the course any time you like after you enroll. Q. How long will I have access to the course? A. As with all Samurai Tech Academy courses, you have lifetime access to any course you are enrolled in, even after you graduate! This includes access to any new material added to the courses (as we frequently do) to keep them fresh and up to date. Q. How much is the tuition for the ASAT course? A. Tuition is $350 but we're offering a 10% discount coupon good through the end of the month. Just enter ASATLAUNCH in the coupon slot on the enroll page. BTW, that coupon is good for 10% off any of our courses and it expires at the end of this month so... Click here to enroll in the Advanced Schematic Analysis and Troubleshooting course today! If you have any other questions, post 'em here or contact me through the Academy's contact form.

Samurai Tech Academy Open House and Campus Tour

NOTE: The meeting details have been edited. Who: YOU! What: You've undoubtedly heard of the Samurai Tech Academy, where young apprentice appliantologists and seasoned appliance warriors alike come to hone their troubleshooting skills to razor-sharp deadly accuracy. Here, now, is the opportunity you've been longing for to peek behind the bamboo shades of the legendary dojo of Master Samurai Techs in training. Come join us for an open house and campus tour of the Samurai Tech Academy and watch with amazement and delight as legendary Master Samurai Techs are formed in the fiery crucible of appliantological knowledge. Virtual sencha green tea, Sapporo rice beer, and Akita Homare sake will be served. We look forward to your fellowship. When: April 20, 2015 @7:30pm Eastern Time Where: https://join.me/837-661-044 (note - if the wrong number is in the box, enter the number 837-661-044 where it needs to be) The Join.me service will work fine with a web browser but the app gives a better experience. You can download the free app here: https://www.join.me/apps Once in the conference, you'll need to enable audio by either connecting with your computer or your phone. This page has the simple instructions: http://help.join.me/knowledgebase/articles/149445-how-do-i-join-an-audio-conference-call On a computer, use any browser with Flash. Nothing to download. On a phone or tablet, launch the join.me app and enter meeting code: 837-661-044 Join the audio conference: Dial a phone number and enter access code, or connect via internet. By phone: United States - Camden, DE+1.302.202.5900 United States - Detroit, MI+1.734.746.0035 United States - Hartford, CT+1.860.970.0010 United States - Los Angeles, CA+ United States - New York, NY+1.646.307.1990 United States - San Francisco, CA+1.415.655.0381 United States - Saugus, MA+1.781.666.2350 United States - Tampa, FL+1.813.769.0500 Canada - Bradford+1.226.401.9363 Canada - Charlottetown+1.902.200.0149 Canada - Edmonton+1.587.415.0177 Canada - Montreal+1.514.800.1233 Canada - Ottawa+1.613.699.9318 Canada - Quebec+1.581.705.4251 Canada - Saskatchewan+1.306.400.1019 Canada - Toronto+1.647.977.2648 Canada - Vancouver+1.778.654.8779 Ireland - Dublin+353.1.531.4868 Ireland - Dublin+353.1.513.4791 United Kingdom - London+44.33.0088.2634 United Kingdom - London+44.20.3514.9080 United Kingdom - Manchester+44.161.820.1607 Access Code763-500-396# Other international numbers available By computer via internet: Join the meeting, click the phone icon and select 'Call via internet'. A small download might be required. Start time by time zones

A Master Samurai Tech Presentation: Troubleshooting Appliances using Ohm’s Law and Schematic Analysis

A Master Samurai Tech Presentation: Troubleshooting Appliances using Ohm's Law and Schematic Analysis Learn from the Samurai and become a troubleshooting master! In this action-packed, riveting, 30-minute, recording of a live webinar, Samurai Appliance Repair Man explains: Ohm's Law: what it is and how it's used
Understanding power and work in electric circuits
Applying Ohm's Law to real-world troubleshooting situations
Schematic analysis of real schematics using Ohm's Law and series circuit analysis
Understanding voltage vs. voltage drop
Understanding series loads
... and much more! Click here to begin your Journey of Total Appliance Enlightenment! Here are a few tantalizing screenshots of the presentation... Click here to begin your Journey of Total Appliance Enlightenment!

Appliantology is Changing with the Times

It's a great time to be a Professional Appliantologist at Appliantology! A lot has changed at Appliantology.org over the years! We've gone from being a site that focused on helping DIYers to a site focused on supporting the professional tech community. In the past, one of the ways this site supported and funded itself was through parts sales to DIYers. But today, parts sales to DIYers isn't nearly as big a source of funding for this site as it once was. Part of this change was a result of increased competition for parts sales online, especially with Amazon and eBay becoming major retailers in this area. So DIYers were coming here for help and then shopping around to buy the parts for a couple bucks cheaper elsewhere. Concurrent with this trend was the opening of the Samurai Tech Academy last year where we offer first-rate, online, cost-effective training to professional and aspiring appliance technicians. With MasterSamuraiTech.com as our tech training site, it seemed natural to increase our focus on tech support at Appliantology.org. Under the old paradigm where we catered to DIYers, it made sense to offer a complimentary membership upgrade to professional techs to encourage them to come in and help answer questions from DIYers. The idea was that instead of supporting the site with money, they would support the site with knowledge, which helped generate income in the form of DIYer parts sales. In return, they would have access to all the tech-only forums and resources, including the Downloads. But with the changes in parts sales mentioned above, and Appliantology now primarily focused on supporting professional appliance techs, we've had to put some limits on the the complimentary membership program. The complimentary membership upgrade ("Appliantologist") is still available and retains many of its original perks such as access to the chat room, use of the PM system, ability to edit their own posts, upload and download attachments, ability to reply to other people's topics (not just topics they start), and file privileges in the Downloads section (one download for every two posts). However, the Appliantologist membership no longer includes access to the tech-only forums. We needed to make these changes to adapt to the changing economic realities of running a site like Appliantology and to ensure it remains a viable and valuable resource for technicians. As a result, we need the support from professional tech subscription memberships. But in return, we're offering more! Professional Appliantologist members enjoy the following perks: - Access to all features of the site (chat room, PM system, post editing, etc.) - Access to tech-only forums - Unlimited file downloads in the Downloads section of the site - Access to the Tech-only calendar where webinars are announced - Free access to tech training webinars - Free access to webinar recordings (in case you can't make the live event) - And more perks are in the works! We want Appliantology to be such an indispensable information tool in your appliance repair arsenal that you'll agree that it's a fantastic bargain even if it were at twice the price! ADDENDUM: Here's the recording of the webinar we had last night, March 29, 2015, discussing the member groups and currencies for dues payments here at Appliantology: You can download the PDF of the presentation here: http://appliantology.org/files/file/2223-appliantology-member-groups-and-currencies-for-dues-payments/

Unlocking a Stuck Door on a Maytag Whirlpool Alpha Platform Front Load Washer

In this scintillating safari into front load washer wasteland, Samurai Appliance Repair Man shows you how to manually unlock the door on a front load washer with the door stuck locked. This particular kata is for the Maytag-Whirlpool Alpha 2 platform front load washers but the same technique can be applied to most other models. To order parts, call our parts department at 877-803-7957

Guided Tour of the Samurai Tech Academy Campus

Join Samurai Appliance Repair Man on a personal guided tour of the Samurai Tech Academy campus. I'll show you the answers to common questions that people have when they call or email us: - What courses do you offer? - What kind of things do you teach in the courses? - How much are the courses? - Do you teach how to read schematics? - Do you teach about the new, electronic appliances? - Do you teach how to run an appliance repair business? - Do you have any discounts? - There's so much stuff at that site, I don't even know what to ask! Learn how to read schematics and troubleshoot like a real appliance technician at the Samurai Tech Academy.

Share the Gospel of Appliantology, change the world, and retire early!

Everyone with an IQ above room temperature knows that Social Security is bankrupt (think Detroit on steroids)-- if you're under 50 years old, you're gonna get stiffed and it ain't gonna be there for you. The Samurai, who is omnipresent everywhere, who is omniscient and he knows it, who is ever on the look out for his fellow carbon units and cold beer, didst beat his breast and rend his garments and gnash his teeth until he came up with the perfect FREE solution to secure domestic tranquility and whirled peas: The Master Samurai Tech Affiliate Program. Yes, my friend, as a Master Samurai Tech Affiliate, you needn't worry your pretty little head over things like Socialist Insecurity, nuclear annihilation, or wasting away your last days on a city sidewalk, alone, destitute, and smelling really bad. For the Samurai has peered into the very eye of this great evil and has unclogged his nostrils into it for your sake. Together, spreading the gospel of Appliantology through the teachings of the Samurai Tech Academy, we will fly off into the sunset on magical flying toilets while having our back hair braided by cherubs. Retire early! Buy that ocean front mansion in Antarctica that you've been yearning for! Evangelize the Samurai Tech Academy and together, we can change the world! It's free to sign up and you can earn money while you're sipping mai tais and mending socks. Click here to sign up now!

How to Troubleshoot Appliance Electronic Control Boards

A Master Samurai Tech Presentation: Troubleshooting Appliance Electronic Control Boards Learn from the Samurai and become a troubleshooting master! Using a Whirlpool dishwasher as a case study, the Samurai explains each step in the process of troubleshooting electronic control boards in appliances, revealing the schematic mysteries to all who want to learn. In this 38-minute video, you will learn: Basic troubleshooting techniques with broad applications to all appliances
How to use tech sheets properly
How to get those control boards to talk to you
How to identify suspected problems using the schematic diagram
How to formulate a troubleshooting strategy based on schematic analysis
How to identify where to make electrical measurements
About triac-gated neutrals in AC loads with standing voltage
The difference between loading and non-loading voltage meters and when and why to use each
...and much more! Click here to begin your journey of Total Appliance Enlightenment! Here are a few tantalizing screenshots of the presentation... Click here to begin your journey of Total Appliance Enlightenment!

5 Tips for Success in Your Online Appliance Repair Training Program

Online training courses have become a huge benefit to adult learners by bringing a vast array of opportunities within reach of learners in every field imaginable — all you need is access to a computer, some time, and the determination to succeed in your chosen topic. Like every other endeavor in life, success in your online training program depends as much on what you put into it as in the coursework itself. Even the best-designed, most comprehensive online program is only as good as the effort and commitment each student applies to making the most of the experience. If you are considering or possibly already made the commitment to pursue online schooling, here are a few tips to help guide you through the process. Even if you are considering a career outside of appliance repair training, these tips for online courses are applicable in any industry. Read More: http://mastersamuraitech.com/5-tips-success-online-appliance-repair-training-program/

Samurai Appliance Repair Man

Samurai Appliance Repair Man


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