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Samurai Appliance Repair Man's Blog

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About this blog

Pearls of appliance repair wisdom from the Appliantology Forums

Entries in this blog

MST Radio Episode 28 - The Biz of Selling New Appliances

Special guest, Justin Duby, with Just-in Time Appliance Repair in Grantspass, OR ( @applianceman97 here at Appliantology) joins us to talk about his experience selling new appliances and offer tips and advice for anyone thinking of adding this to their appliance service business. Also, at the end of the show, we give an update on the developing Facebook data-selling debacle that's unfolding. More info on this in my previous blog post.   You can subscribe and listen to th

The Facebook Zuck n' Jive

Unless you’ve been living under a washing machine all this time, you’ve undoubtedly heard the kerfuffle where Facebook was recently caught selling the personal information of over 50 million people to a marketing firm. I'm not surprised-- saw this coming a long time ago. So did Facebook Dear Leader and CEO, Mark "The Zuck" Zuckerberg. Here's an exchange between The Zuck and a friend shortly after founding Facebook: [Source: https://www.zerohedge.com/news/2018-03-25/dumb-f-ks-jul

Appliantology March 2018 Peer Group Meeting

Fantastic Peer Group meeting last night! We had 5 presentations (including mine) and I want to thank the other presenters for doing such a fantastic job! We had almost 20 techs in attendance who stayed the full two hours. Good presentations, good discussion, good times!  Here's a listing of the presentations and presenters: Network marketing for your business, @Ed V New AHAM Guidance for Safe Servicing Appliances with Flammable Refrigerants, @KaveMan Dealing with Custo

MST Radio Episode 27: Online Appliance Repair Schools- the good, the bad, and the scams

In this special international episode, the Samurai is in Fiji at Samurai International Headquarters, while Mrs. Samurai is in the Team Samurai New Hampshire pavilion. Although halfway around the globe from each other, Team Samurai comes together through the miracle of the Internet to deliver you this timely and crucial information in this episode of Master Samurai Tech Radio. We compare and contrast three online training options with the Master Samurai Tech Academy.     

A Day in the Life: A Tale of Two Refrigerator Service Calls

In this first video, we troubleshoot a warm beer compartment (fresh food) in a Frigidaire Gallery french door bottom mount refrigerator. The video illustrates the importance of following a cardinal rule of troubleshooting: Fix the obvious problem first.  In this case, the customer simply reported that the FF compartment was warm but the freezer compartment was good. We verified these temperatures upon arrival. But then the customer points out that the lights in the FF compartment were stuck

MST Radio Episode 25: Sears tech attacks customer

Samurai Appliance Repair Man and Mrs. Samurai suss out various angles and facets in a sensational recent news story where a Sears contractor tech attacked a customer. Lots of interesting lessons from this story for both customers and in-home service professionals.  Link to the news story: http://denver.cbslocal.com/2018/02/19/repairman-arrested-homeowner-attack/    

Samurai Appliance Repair Man

Samurai Appliance Repair Man

Troubleshooting a Gas Dryer No Heat Problem

In this appliance repair extravaganza, Samurai Appliance Repair Man shows you how to think like a real technician using the schematic as your troubleshooting strategy map and track down the cause for a no heat problem in a gas dryer. Learn appliance repair online at the Master Samurai Tech Academy Get tech support at Appliantology.org  

Samurai Appliance Repair Man

Samurai Appliance Repair Man

Free Trial Membership at Appliantology

Want to see what this Appliantology thing is all about? Here’s how to get a free sample membership. All you have to do is send in the form below to request a free upgrade to a Trial Tech account. Once we approve your application, you’ll get set up for a 2-week membership that will let you see what this site has to offer. Like all of our memberships, the trial membership is only available to professional appliance repair technicians. What features of the site will the Trial Tech members

Samurai Appliance Repair Man

Samurai Appliance Repair Man in Memberships

Troubleshooting a Samsung Gas Range E OE Error Code with Rats Nest and Yapping Little Dogs

In this glimpse into the glamour life of an appliance tech, we troubleshoot an E-OE error code on a Samsung gas range with the added twist of rat infestation and yapping little dogs. It's winter in New Hampshire and rodents will seek out warm places but this place was a literal rats nest. The smell of rodent piss was gagging us (me and @Son of Samurai) as soon as we walked in the door. It would have been stronger if it was actually warm inside the kitchen but it was probably only about 45F which

Samurai Appliance Repair Man

Samurai Appliance Repair Man

Master Samurai Tech Radio Episode 23 - ASTI 2018 Wrap up and More!

In this epic episode: - Wrap up of the 2018 Annual Service Training Institute (ASTI) held in St. Petersburg, FL - Technical and business training at the ASTI - Travel tips to avoid getting sick - Fun facts to know and tell about how social media manipulates you and gives you brain damage   You can subscribe to the podcast and just listen to the audio portion here.

Master Samurai Tech Radio Episode 22: How big is the Samurai's ego?

In this special episode, we explore the question of size of the Samurai's ego. Turns out that it's so massive that we needed a whole episode devoted to it. Yes, size does matter!  Also:  - Upcoming ASTI in St. Petersburg - Tech training challenges - Three stumbling blocks to becoming a better tech - What makes Appliantology so great?  - MST Alumnus program   Subscribe to the podcast here.  

The Master Samurai Tech Alumni Program

Training at the Master Samurai Tech Academy is already a killer deal: comprehensive, state-of-the-art training that’s online and on-demand at tuition low enough that anyone can afford it. Well now we’re kicking it up to 11 with the Master Samurai Tech Alumni program. If you have been certified* in the Core course at the Master Samurai Tech Academy (formerly called the "Fundamentals" course) or earned Master Certification at the Mr. Appliance Academy (Bundle 1 only), you can get full te

It's not too late to claim this tax deduction

2017 is quickly coming to an end, and the new year is just around the corner. This is your last chance to get in some tax deductible business expenses, and an enrollment in one of our enlightening and empowering appliance tech training courses at Master Samurai Tech is just the thing!  Most of you reading this will be in either the 15% or 25% tax bracket. Training costs for your employment or business are tax deductible. If you claim your tuition as a deduction on your 1040, this is effective

Samurai Appliance Repair Man

Samurai Appliance Repair Man

Master Samurai Tech Radio Episode 21 – Battle of the Titans: Samsung, Whirlpool, Kenmore, Amazon

Industry News: Employment numbers for the appliance repair industry Whirlpool lawsuit against Samsung because Samsung is kicking Whirlpool's corporate *ss on front load washers Samsung opening a new, state-of-the-art $380 million manufacturing facility in South Carolina Kenmore appliances on Amazon Appliantology monthly workshops Refrigerator sealed system repairs: what you really need to know Top Kendo Master at Appliantology each mo

Sealed system repairs: the mystique, the reality

Many professional appliance techs do not currently offer refrigerator sealed system repairs but are thinking about adding it to their service repertoire. In this post, I’ll offer some thoughts to help you decide if this makes sense for your service area. I'll also offer some resources for learning sealed system repair if you decide that makes sense for you. I encourage any of my Brethren in the Craft to post their comments and experience.  The false mystique of sealed system repair  Fi

Multi-tech Operators: Grow your business with Master Samurai Tech

The problem in the appliance repair trade today is that we have too many parts changers and not enough technicians. Even many experienced techs don't know the fundamentals and technology we're working with on modern appliances today. I'm talking about things like basic electricity, circuits, reading schematics, knowing how to troubleshoot, motors, microcomputer control systems.  What this means is this: you're probably not going to find techs to hire with the skills you need to grow your bu

Appliantology through the Looking Glass

Back in the ‘90’s, when the internet was new and I didn’t have any grey hair yet, I started the first of several incarnations of sites that offered appliance repair wisdom online. Appliantology.org was started in November 2010. It’s an old site by Internet standards. It has evolved a lot over the years and I expect it will continue to do so.  As it exists today, this site is dedicated to supporting the professional appliance tech community with teaching, training, information, and camarader

Great News for current Professional Appliantologist members!

Great news: the annual fee for Professional Appliantologist members will never increase as long as you keep your membership active. That last part is very important for reasons I’ll explain below. The annual fee for new Professional Appliantologist members has increased. This does not affect current members as long they do not allow their membership to expire. The annual fee increase is also great news for prospective new members! Huh? Why? Because it means we are still accepting

[Tech Tip] How to find Whirlpool tech sheets at Appliantology quicker using the PUB number

We have have a huge and growing library of technical literature here at Appliantology. If, after searching the Downloads section using the techniques shown in the how-to search video, you're not finding what you need, I have a trick for you that applies to all Whirlpool-built appliances, including those that are Kenmore-branded Whirlpool-built.  Whirlpool-built appliances include the following brands: Whirlpool Kitchenaid Jenn-Air Amana Maytag some

Appliance Tech Certification: What does it mean? And who cares?

I get asked frequently about technician certification and there’s a lot of misunderstanding and confusion out there in the tech community about it. So I wanted to offer some thoughts that may help you think more clearly and realistically about this topic. The number one question you should ask yourself about any certification is, “What does it mean?”  Does it mean that someone simply paid a fee to take and pass a test? If so, is the person certified in this way a better technician as a
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