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Samurai Appliance Repair Man's Blog

A blog by Samurai Appliance Repair Man

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About this blog

Pearls of appliance repair wisdom from the Appliantology Forums

Entries in this blog

 

MST Radio Episode 25: Sears tech attacks customer

Samurai Appliance Repair Man and Mrs. Samurai suss out various angles and facets in a sensational recent news story where a Sears contractor tech attacked a customer. Lots of interesting lessons from this story for both customers and in-home service professionals.  Link to the news story: http://denver.cbslocal.com/2018/02/19/repairman-arrested-homeowner-attack/    
Samurai Appliance Repair Man

Samurai Appliance Repair Man

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Troubleshooting a Gas Dryer No Heat Problem

In this appliance repair extravaganza, Samurai Appliance Repair Man shows you how to think like a real technician using the schematic as your troubleshooting strategy map and track down the cause for a no heat problem in a gas dryer. Learn appliance repair online at the Master Samurai Tech Academy Get tech support at Appliantology.org  
Samurai Appliance Repair Man

Samurai Appliance Repair Man

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Free Tech Membership at Appliantology

I’m going to explain how you can get a free tech membership here at Appliantology, the premiere online tech support community.  Hot on the heels of two, free tech memberships here at Appliantology that we announced recently-- the Master Samurai Tech Alumni and Senior Appliantology Fellow programs-- today we're rolling out yet another free tech membership program! This membership gives verified techs free access to most of the tech-only forums and downloading privileges from the Appliance Re
Samurai Appliance Repair Man

Samurai Appliance Repair Man

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The Senior Appliantology Fellowship Program

Hot on the heels of the Master Samurai Tech Alumni program that we just announced, we're launching yet another way that professional techs can earn a free, full-tech membership here at Appliantology.  You may have seen some of the brethren here at Appliantology whose member group is "Senior Appliantology Fellow," such as Brothers @john63, @Budget Appliance Repair, @AccApp, @sh2sh2 and others. These are a select few members who have a long history with Appliantology and have been prolific po
Samurai Appliance Repair Man

Samurai Appliance Repair Man

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Troubleshooting a Samsung Gas Range E OE Error Code with Rats Nest and Yapping Little Dogs

In this glimpse into the glamour life of an appliance tech, we troubleshoot an E-OE error code on a Samsung gas range with the added twist of rat infestation and yapping little dogs. It's winter in New Hampshire and rodents will seek out warm places but this place was a literal rats nest. The smell of rodent piss was gagging us (me and @Son of Samurai) as soon as we walked in the door. It would have been stronger if it was actually warm inside the kitchen but it was probably only about 45F which
Samurai Appliance Repair Man

Samurai Appliance Repair Man

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Master Samurai Tech Radio Episode 23 - ASTI 2018 Wrap up and More!

In this epic episode: - Wrap up of the 2018 Annual Service Training Institute (ASTI) held in St. Petersburg, FL - Technical and business training at the ASTI - Travel tips to avoid getting sick - Fun facts to know and tell about how social media manipulates you and gives you brain damage   You can subscribe to the podcast and just listen to the audio portion here.
 

Master Samurai Tech Radio Episode 22: How big is the Samurai's ego?

In this special episode, we explore the question of size of the Samurai's ego. Turns out that it's so massive that we needed a whole episode devoted to it. Yes, size does matter!  Also:  - Upcoming ASTI in St. Petersburg - Tech training challenges - Three stumbling blocks to becoming a better tech - What makes Appliantology so great?  - MST Alumnus program   Subscribe to the podcast here.  
 

The Master Samurai Tech Alumni Program

Training at the Master Samurai Tech Academy is already a killer deal: comprehensive, state-of-the-art training that’s online and on-demand at tuition low enough that anyone can afford it. Well now we’re kicking it up to 11 with the Master Samurai Tech Alumni program. If you have been certified* in the Core course at the Master Samurai Tech Academy (formerly called the "Fundamentals" course) or earned Master Certification at the Mr. Appliance Academy (Bundle 1 only), you can get full te
 

It's not too late to claim this tax deduction

2017 is quickly coming to an end, and the new year is just around the corner. This is your last chance to get in some tax deductible business expenses, and an enrollment in one of our enlightening and empowering appliance tech training courses at Master Samurai Tech is just the thing!  Most of you reading this will be in either the 15% or 25% tax bracket. Training costs for your employment or business are tax deductible. If you claim your tuition as a deduction on your 1040, this is effective
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Samurai Appliance Repair Man

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Master Samurai Tech Radio Episode 21 – Battle of the Titans: Samsung, Whirlpool, Kenmore, Amazon

Industry News: Employment numbers for the appliance repair industry Whirlpool lawsuit against Samsung because Samsung is kicking Whirlpool's corporate *ss on front load washers Samsung opening a new, state-of-the-art $380 million manufacturing facility in South Carolina Kenmore appliances on Amazon Appliantology monthly workshops Refrigerator sealed system repairs: what you really need to know Top Kendo Master at Appliantology each mo
 

The top Kendo Master each month wins $100!

Tech members at Appliantology earn points for answering questions. The top 5 point earners and a running tally of their points are listed in the "Kendo Masters" block on the Appliantology homepage. At the end of each and every month, the member with the highest Kendo point score (the “Ichiban Kendo Master”) wins a $100 Amazon gift certificate! It's that simple. No gimmicks. Check it out: If you earn Ichiban Appliantology Kendo Master for only two months, you will more than pay f
 

Sealed system repairs: the mystique, the reality

Many professional appliance techs do not currently offer refrigerator sealed system repairs but are thinking about adding it to their service repertoire. In this post, I’ll offer some thoughts to help you decide if this makes sense for your service area. I'll also offer some resources for learning sealed system repair if you decide that makes sense for you. I encourage any of my Brethren in the Craft to post their comments and experience.  The false mystique of sealed system repair  Fi
 

Multi-tech Operators: Grow your business with Master Samurai Tech

The problem in the appliance repair trade today is that we have too many parts changers and not enough technicians. Even many experienced techs don't know the fundamentals and technology we're working with on modern appliances today. I'm talking about things like basic electricity, circuits, reading schematics, knowing how to troubleshoot, motors, microcomputer control systems.  What this means is this: you're probably not going to find techs to hire with the skills you need to grow your bu
 

Appliantology through the Looking Glass

Back in the ‘90’s, when the internet was new and I didn’t have any grey hair yet, I started the first of several incarnations of sites that offered appliance repair wisdom online. Appliantology.org was started in November 2010. It’s an old site by Internet standards. It has evolved a lot over the years and I expect it will continue to do so.  As it exists today, this site is dedicated to supporting the professional appliance tech community with teaching, training, information, and camarader
 

Great News for current Professional Appliantologist members!

Great news: the annual fee for Professional Appliantologist members will never increase as long as you keep your membership active. That last part is very important for reasons I’ll explain below. The annual fee for new Professional Appliantologist members has increased. This does not affect current members as long they do not allow their membership to expire. The annual fee increase is also great news for prospective new members! Huh? Why? Because it means we are still accepting
 

[Tech Tip] How to find Whirlpool tech sheets at Appliantology quicker using the PUB number

We have have a huge and growing library of technical literature here at Appliantology. If, after searching the Downloads section using the techniques shown in the how-to search video, you're not finding what you need, I have a trick for you that applies to all Whirlpool-built appliances, including those that are Kenmore-branded Whirlpool-built.  Whirlpool-built appliances include the following brands: Whirlpool Kitchenaid Jenn-Air Amana Maytag some
 

Appliance Tech Certification: What does it mean? And who cares?

I get asked frequently about technician certification and there’s a lot of misunderstanding and confusion out there in the tech community about it. So I wanted to offer some thoughts that may help you think more clearly and realistically about this topic. The number one question you should ask yourself about any certification is, “What does it mean?”  Does it mean that someone simply paid a fee to take and pass a test? If so, is the person certified in this way a better technician as a
 

New Training Course Coming Soon - Oven and Range Repair

UPDATE: The Oven and Range Repair course is now open for enrollment. Click here for details.  Team Samurai is turning up the heat this July with a new full-length technical course: Oven and Range Repair The content that we’ve created for you is absolutely fantastic. We cannot wait to be able to open the doors so you can see it for yourself. This is a mondo course, with over 30 original videos and 7 Case Studies, that was almost a year in the making using the same training structur
 

Master Samurai Tech Radio Episode 20: Consumer Right to Repair Laws

- Industry news: Consumer right to repair laws coming to a state near you. Consumers will have the right to purchase appliance service manuals from the manufacturer. What does it mean for you as a professional appliance repair technician? - The Ten Step Tango troubleshooting procedure: Troubleshooting techniques for any appliance brand or type. If you aren't already registered at the site, click here to sign up for the free TST course. - Tech training webinars at MasterSamuraiTech.com
 

Free Short Course from the Master Samurai Tech Academy: The Ten Step Tango Troubleshooting Procedure

Troubleshooting is the big missing skill among appliance techs today. In fact, many techs don’t even know what troubleshooting is and mistake pattern recognition and factoids for real troubleshooting. Classical troubleshooting is a structured and scientific method for thinking and solving appliance problems. There is a method to the madness! The Master Samurai Tech troubleshooting method is called the Ten Step Tango (TST). There are specific dance steps to troubleshooting, and we teach
 

Gas Dryer Ignition Systems Webinar Recording

We went on a journey of wonder and discovery in last night's webinar and demystified those vexing gas dryer ignition systems. We learned how the two-stage gas valve works; how it is controlled by those three valve coils, a radiant sensor, and ignitor. We also learned what a "split coil" is and how it works. We also had an encounter with technical gremlins that attempted to thwart the Appliantological gospel but they were quickly slain. The recording also includes a good roll of the video I
 

Troubleshooting Gas Ovens like a Master Samurai Tech

In the last webinar, we put on our Master Samurai Tech hats and did a cleanup service call on a gas oven after a parts changing monkey (PCM) had already been out and failed to diagnose and repair the problem. We looked at what the PCM did on the service call as well as he did not do but should have done. We did a quick review of how hot surface ignition (HSI) systems work and how variations in supply voltage can affect the operation of these systems. Then we got inside the head of a Master Samur
 

The Smart Kitchen of Tomorrow is Here Today

I know from comments on my previous blog post on The Future of Appliance Repair: a Profession or an "Idiocracy"? that many appliance techs are bemoaning the increasing computerization of appliances. For most of these techs, it's because they have no idea how to troubleshoot them and so feel threatened. Many are even thinking, wishfully but incorrectly, that the increasing use of electronics in appliances is just a fad and will go away.  Nyet, tovarish!  Computers in appliances are not
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