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Samurai Appliance Repair Man's Blog

A blog by Samurai Appliance Repair Man in General

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About this blog

Pearls of appliance repair wisdom from the Appliantology Forums

Entries in this blog

Repairing a Samsung Quatro Refrigerator

Join Samurai Appliance Repair Man on a repair safari into Refrigerator Land. In this scintillating video, I narrate a series of photos I took during a service call I did on a Samsung Quatro refrigerator. These are unusual refrigerators because they have four evaporators (hence the marketing name "Quatro"). In this service call, I fixed problems with two of the compartments-- fortunately, both on the same side!

Boot Camp Booty: Using the Schematic Diagram to Troubleshoot a Whirlpool Front-Load Washer that Won’t Run

In this exciting episode, the Samurai shows you how to use the tech sheet schematic to troubleshoot a newer Whirlpool front load washer (one of the new Alpha2 platform washers) that acts like it wants to start but won’t. Watch with shock and awe as I ruthlessly hunt down the miscreant part and guide you through the troubleshooting process both on the machine itself and on the schematic diagram, demonstrating killa troubleshooting techniques that every tech should know. Come with me now on a jour

Is the Samurai Appliance Tech Boot Camp Fundamentals Course Right for You?

Since opening the Samurai Appliance Tech Boot Camp Fundamentals of Appliance Repair course up for general enrollment, I've gotten emails from techs with experience ranging from rookies (less than two years in the trade) to seasoned techs with over five years in the trade all trying to assess one thing: whether or not the Fundamentals course is right for them given their knowledge and experience. Obviously, I can't speak to your knowledge or experience because it's not something that I have any f

Samurai Appliance Tech Boot Camp Orientation

We launched the beta-testing phase of Part 1 of the Samurai Appliance Tech Boot Camp last week and our beta students are busily working their way through the course. We plan to have Part 1 ready and open for general enrollment by June 15th. The Orientation presentation gives you some idea of what to expect:

Christ is Risen!

"Christ is risen from the dead, trampling down death by death, and upon those in the tombs, bestowing life." -- Sung repeatedly at Orthodox Paschal Matins "Christ is Risen!" "Indeed He is Risen!" -- Traditional Orthodox Paschal greeting and response "Enjoy ye all the feast of faith; receive ye all the riches of loving-kindness." -- From the sermon of St John Chrysostom, read at Paschal Matins "May of the joy of the Resurrection be with all!" -- From a Samurai Paschal sermon

Tech Tips: Voltage, Voltage Drop, and Loads

Understanding the distinction between voltage and voltage drop as well as understanding what a load is in an electric circuit are essential troubleshooting concepts for the professional appliantologist to grasp. In my years of working with other appliance techs online here at Appliantology.org, I have found that many, from rookies to seasoned and battle-hardened techs, do not have a firm grasp of these concepts. As a result, many professional appliance techs (I said many, not most) don't know ho

Retrieving Fault Codes Stored in a Bosch Dishwasher Control to Help Troubleshoot a Problem

Bosch dishwasher not heating? Stalling in cycle? Not filling? Some other weird problem? Wouldn't it be nice if you could get just get some clue about what's wrong? Well, you can! All Bosch dishwashers (and most modern appliances that use electronic control boards) store fault codes pertaining to specific areas the appliance is having a problem with... or at least the areas that the control board thinks is having a problem. Anyway, it's a good place to start. These control boards all hav

Now Accepting Applications for the Samurai Appliance Tech Boot Camp Beta Class!

The Samurai Appliance Tech Boot Camp is currently in the Beta testing phase. Final pricing for tuition will be announced after the Beta phase. The Beta class will be a very small group of carefully selected early testers who agree to provide constructive feedback for improving the course. After the Beta period, all students will pay the full tuition at the current rates. The specially-reduced tuition for the Beta class is $100 for the first half of the course, Part 1: Fundamentals. This is a fra

Samurai Appliance Tech Boot Camp Sample Course

We're still pecking away like little Woody Woodpeckers writing unit lessons, making screencasts, creating quizzes, working from sun up to moon rise to get Part 1 of the Samurai Appliance Tech Boot Camp ready to unleash on an unsuspecting and woefully unprepared world by April 13. Yep, that's our deadline so picked because it's right before Holy Week. Seemed like a good place for a deadline. Meanwhile, as promised in my last post, I've prepared a little morsel of the course which you are invi

Samurai Appliance Tech Boot Camp Update

Just wanted to give a quick update on the Samurai Appliance Tech Boot Camp. Don't think we've forgotten about it! In fact, just the opposite-- developing the course has been an all-consuming task for me and Mrs. Samurai (she's a world-class technical editor). You can get a sneak-peak and what we've been doing at the Boot Camp website: http://ApplianceTechBootCamp.com You won't be able to click into the units and view the contents but you can see the basic course structure and the units that we'v

ASTI 2014, Evernote Edition

Well, mah bruvahs, heading out on that big ol' jet airliner from Logan tomorrow afternoon making that long haul to San Diego for the 2014 ASTI. Looking forward to seeing some of you there and will miss those of you who can't make it this year. For my absentee brethren, the Samurai's got your six! I'll be taking copious notes and will post them all as PDFs in the Downloads section when I return. Additionally, if any of you have any specific questions you'd like me to ax the instructors, plea
Samurai Appliance Repair Man

Samurai Appliance Repair Man

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Programming Instructions for the HV Control Board used in some Whirlpool-built Bottom Mount Refrigerators

Some models of Whirlpool-built bottom mount refrigerators use a high-voltage control board that, at some point, you may need to replace. These boards are used in certain models of Whirlpool, Maytag, and Kenmore-branded bottom mount refrigerators. Here's what the HV board looks like: Part number: AP4568436 When you replace this HV control board, you will need to program it to work in your particular model. If you don't program the new HV board, you'll get the error code PEO 000 in the dis

What causes SUDs and SD error codes in high-efficiency front-load and top-load washers?

Many important questions have plagued mankind since the dawn of time. Questions such as, "Why am I here?", "Who is God?", and, most importantly, "What causes SUDs and SD error codes in high-efficiency front-load and top-load washers?" Here now to guide us into the truth and understanding of this important epistemological question is Brother Delawaredrew: Source: Suds error sd

The Appliantology Academy's Appliance Tech Boot Camp, Coming This Spring

Question: what's one job skill that cannot be outsourced to India or China? Answer: home services. Looking to get in on the glamour life of being a professional appliance repair technician but you don't have the time or the money to travel somewhere and be gone for a few weeks at a time? Now you can learn appliance repair at your own pace right online at your computer with the Appliantology Academy's Appliance Tech Boot Camp. The Appliance Tech Boot Camp is a structured and guided online trainin

"What should my refrigerator controls be set at?"

How many times have you been on a refrigerator service call and the customer asks you, "What should the controls on my refrigerator be set at?" You notice that they do not have any thermometers in their fridge and do a mental face-palm. How do you even begin to explain to this customer that the single most important indicator of a refrigerator's health - and the way you determine where to set the controls - are the temperatures inside the freezer and fresh food compartments? Relax, compadre, cuz

Helpful Tips and Tricks for Troubleshooting Samsung Refrigerators

Troubleshooting Samsung refrigerators can be a head-fake for Appliantologists who aren't used to some of their special quirks. If you know just a few tips, it can really facilitate your troubleshooting and even keep you from faking yourself out or running down rabbit holes. Brother Durham has put together a short list of some very helpful tips and tricks to keep tucked into one of those cerebral creases when you're tracking down a problem in a Samsung refrigerator. Let us attend: Buy parts for y

Tool Backpack: The One Year Report

Well, it's been over a year now ridin' with my trusty tool backpack, doing service calls in every imaginable situation, including hiking up snowy and icy driveways to get to the house and I just wanted to give an update. I LOVE this thing! Keeps my tools clean and organized so I know exactly where they are when I need 'em. Impresses customers, too. Get one for yourself, your favorite toolhead, or that special fixit dude or dudette in your life. Currently 37% off retail at Amazon! https://www.am

New and Improved Appliantology Membership Packages

In my ever-evolving quest to offer my users the very best online appliance repair help and information experience, I've improved the membership packages available here at Appliantology. The free Grasshopper package will continue to be available as is. But the Apprentice and Professional Appliantologist packages have been upgraded and, incredibly, made even better... as if that was even possible, right? For starters, the free Apprenticeship package using the Facebook coupon promotion has ended. I

Kenmore: Just another brand or yet another scam?

Sears is a popular place to buy appliances because they are located all over the country, they frequently have special offers, and they are an old, familiar name. When you stroll through the rows of shiny machines in a Sears store you see all the major brands, including lots of Kenmores. Does buying this "Sears brand" have any downside for the consumer? Ya sure, ya betcha! Although there are still a few folks who haven't gotten the memo yet, most people understand that there ain’t no Kenmore fac
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