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Appliance Repair Tech Tips

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Entries in this blog

The Anatomy of a Gas Dryer Valve

Ever wondered what the inside of a gas dryer valve looks like? And what's the purpose of having two separate valves in one component? What about those mysterious "safety" and "booster" coils? All of these questions are answered in this short excerpt from one of our many in-depth technical training webinar recordings. Give it a watch and, if you want to see more, click here to watch the full recording. This and dozens hours more of technical education are available only to our premium member

Son of Samurai

Son of Samurai

Testing for the Most Common Problem with Jazz Boards Using a Single Measurement

Jazz boards are a classic common-fail item in Whirlpool refrigerators, so important to know the right way to go about troubleshooting them. The good news is that they operate on the same principles that all control boards do, so if you know your basic electricity and troubleshooting principles, making big money off of these is a snap. This is exactly the kind of stuff we teach in our Core Appliance Repair Training Course over at the Master Samurai Tech Academy. If you want a taste of that g

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Son of Samurai in Tech Talk

Testing for a Failed Timer with EEPs and Convenient Voltage Tests

Our scenario today is a dryer that heats intermittently. Blitzing through the Ten-Step Tango, we select the heating element as our LOI. But how do we test the heater's power supply? Do we have to start tearing things apart to do our tests? If you've been around Appliantology long enough or taken our courses over at Master Samurai Tech, then you'll know that the answer is, of course, "no". Instead, we've just got to look at the schematic and pick some clever test points. All

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Son of Samurai in Tech Talk

Tech Training Notes from ASTI 2020, Part 2

During the second half of my stay at ASTI 2020, I got the chance to get the inside scoop on Bosch dishwashers and many different kinds of Beko appliances. While the Bosch training didn't have much new to say, I got a pretty good look at the nuances of Beko products. They've got some nifty features that I haven't seen elsewhere, but there are some quirks to their design and documentation that could make for difficulties with repairs. Take a look at my notes and see for yourself! Available to

Son of Samurai

Son of Samurai

Tech Training Notes from ASTI 2020, Part 1

Just got back last week from ASTI 2020 in (not so sunny) Florida! Aside from helping man the Master Samurai Tech booth at the trade show, I attended as many of the manufacturer training sessions as I could. I figured some of the Appliantology Brethren would like to take a peek at my notes... The first day and a half, I sat in on Liebherr, Samsung, and Whirlpool training. While these manufacturers all generally focus too much on monkey training (disassembly and other information you can easi

Son of Samurai

Son of Samurai

Take a Peek at the Guts of a Linear Compressor...

Linear motors -- primarily in the form of linear compressors -- aren't new technology, but they've only been migrating into the appliance world over the past few years. These "new" compressors have their own unique failure modes and troubleshooting dos and don'ts. To really have a good idea of how to diagnose them, you need to understand how they work. That's exactly what we show in this short excerpt from one of our longer technical training webinars. Give it a watch and learn something!

Son of Samurai

Son of Samurai in Tech Talk

Take a Deep Dive into Understanding Household AC Power Supplies...

All appliance repair techs should understand the AC split-phase household electrical power supply that they deal with on a daily basis. But the fact is that most do not, and there's a lot of disinformation and "tech myths" out there about these power supplies. But they re easy to understand once you grasp a few fundamental concepts about electricity and split-phase voltage. And that's exactly what we cover in this webinar recording! Topics covered include: How sine waves are us

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Son of Samurai in Tech Talk

Systems: the Key to Appliance Repair Success

Reliable income is something all techs want to achieve. But to have consistent profits, you have to perform consistently on service calls. While we all might like to think of ourselves as repair cowboys who can head out on every job half-cocked and still get it fixed right, that's just not reality. The way to achieve the most consistency possible on service calls is by using systems. A system is coherent set of standard operating procedures (SOPs) designed to achieve a specific objective. I

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Son of Samurai

Step-by-Step Guide on How to Run Your Service Calls

The technical side of the service call is generally what gets the spotlight, but what you do before, after, and during the call is just as important to your profitability -- and I'm not just talking about soft skills. The way you organize your thought process and go about your troubleshoot is vital to service call success. And that's exactly what we talk about in this short excerpt from one of our many technical training webinar recordings. Topics covered include: How to run a servi

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Son of Samurai in Tech Talk

Start Capacitors and Run Capacitors in Split-Phase Motors

Ever seen a capacitor somewhere in a split-phase motor's circuit and wondered what exactly the point of that thing is? That's what we'll talk about in this blog post. There are two different types of capacitors in split-phase motor circuits: start capacitors and run capacitors. Each type has a different set of parameters and serves a different purpose. But before we get into these specific types of capacitors, let's take a quick review on capacitors in general. Capacitors aren't compli

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Son of Samurai

Stacked Washer Only Runs When Dryer is Running

@fillthebarman ran into an interesting problem the other day: he had a stacked washer and dryer where the washer could only be run when the dryer was running. How is this possible? Brother @sh2sh2 had the answer: A brilliant piece of insight, and precisely what turned out to be going on here. But how does this happen, exactly? Let's look at the schematics. Here's the washer: As you can see from the circled bit, the power supply for the washer comes right from the dryer's connec

Son of Samurai

Son of Samurai

Spot the Error in this Schematic...

Here's a timing chart and a schematic. See if you can spot the problem... (HINT: it's in the motor circuit.) Did you see it? If you did, bravo! Your schematic-reading skills are pretty sharp. If not, don't worry -- I'll step you through it. Like I said, the error in the schematic is in the motor circuit -- specifically the start winding. Like any good tech, I'm going to do a load analysis on that winding to see what's up. Line and neutral both have to go through

Son of Samurai

Son of Samurai

Sharpen your Schematic Analysis Skills for the New Year

How do you use a schematic to analyze a circuit, and how do you then apply that knowledge to a real-world troubleshoot? That's the question we answer in this Schematic Workshop webinar! We start off by working through the most interesting parts of this dryer circuit, and then we move on to several more schematic exercises. You can watch an excerpt of the full webinar below: Want to see the rest of the troubleshoot? Click below to watch the full recording and step up your trou

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Son of Samurai in Tech Talk

Sealed System Basics: Saturation, Subcooling, and Superheat

Sealed system thermodynamics is a deep well, but fortunately, you only need to skim the surface to gain a functional understanding. And as techs, it's this functional understanding that we need to acquire in order to effectively troubleshoot. To do that, we're going to cover the three central concepts to understanding a sealed system: saturation, subcooling, and superheat. Let's start with the one upon which the other two hinge: saturation. In order to talk about what saturation is, we

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Son of Samurai in Tech Talk

Schematics vs. Wiring Diagrams -- Do You Know the Difference?

Schematics and wiring diagrams -- two different kinds of service documents that seem similar, but actually serve completely different purposes. One of them is essential to any electrical troubleshooting and should be consulted on every service call, while the other has much more niche applications. But which is which, and how do you tell them apart? That's what we explore in this workshop, which is an excerpt of the discussion from one of our latest Live Dojo workshops. In it, we go through

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Son of Samurai in Tech Talk

Schematic Exercises to Help You Step Up Your Troubleshooting Game

Here's your problem statement: in this GE dryer, the timer doesn't advance in auto-dry. How do you approach this like a real tech, without making guesses and monkey-jabs? In this excerpt from a longer webinar, the Samurai shows using the timer chart and the schematic in conjunction to form a foolproof troubleshooting plan. Give it a watch! Want to watch the full recording? Click below -- viewable only by premium tech members.

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Son of Samurai in Tech Talk

Schematic Basics: LG Wall Oven No Heat

Got a short and sweet one for you today. Here's the scenario: You're troubleshooting an LG wall oven that doesn't heat. You've gone ahead and torn it down as much as you could to do an ohms measurement on the broil element (in spec) and the temperature sensor (also in spec). You confirmed that the unit was getting a good 240 VAC power supply. You wanted to test the bake element too, but you didn't have a second man with you, so you gave up on that idea. Instead, you just replaced the main c

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Son of Samurai in Tech Talk

Samurai's Picks: Quickly find the best tech info on Appliantology!

Appliantology is a big place, and there's valuable technical info constantly being posted in the forums and the blogs. But techs are busy folks, and we know that you don't always have the time to read through everything that's going on at the site. That's why I want to direct you to your new favorite page at Appliantology: Samurai's Picks. Accessible at any time from the main menu bar, Samurai's Picks is the go-to place where you can find content from the site that's hand-curated by u

Son of Samurai

Son of Samurai

Samsung Refrigerator Ice Dispenser Opening and Closing Repeatedly: Where Do You Begin?

Here's a puzzling scenario on a Samsung refrigerator: the ice dispenser door keeps opening and closing nonstop. When you encounter a weird problem like this, it's easy to lose your head and just start throwing parts at the machine and hoping one of them will fix it. But it's always important to keep our fundamental troubleshooting principles firmly in mind. In this particular case, troubleshooting is made even more difficult by Samsung providing us with a very low-resolution schematic -- bu

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Son of Samurai in Tech Talk

Relays and PTCs: A Crash Course on Compressor Start Devices

Every split-phase motor needs a start device, and split-phase compressors are no exception. There are a variety of start devices out there for compressors, and it's vital for your troubleshooting that you understand how they work. In this short excerpt from a longer webinar recording, the Samurai steps through the differences between relays and PTCs, laying the groundwork for differentiating between these devices in the field. If you want to learn more about the technology used in modern re

Son of Samurai

Son of Samurai

Read Timer Charts with Certainty Using the Timer Chart Cha-Cha

Timer charts may be for old-skool appliances with mechanical timers, but there are still plenty of old-skool appliances knocking around, so reading timer charts remains a vital troubleshooting skill. That's exactly what we cover in this workshop: how to cohere the timer chart and the schematic, reading them in tandem. Kind of like they're dance partners in the Timer Chart Cha-Cha! Topics covered in this workshop include: How to decipher the rows and columns on a timer chart

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Son of Samurai in Tech Talk

Quick Tips on How to Troubleshoot Relays, Triacs, and Diodes

When it comes to switches in appliances, it's hard to think of one more ubiquitous than the relay. It can be used with and without a control board, and it allows a small voltage to control a much larger voltage. But what exactly does that mean, and how do they do that? And what about triacs, the relay's solid-state cousin? We cover both of these devices, including how they work and how to troubleshoot them, in detail in this excerpt from one of our recent Live Dojo workshops. Give it a watc

Son of Samurai

Son of Samurai in Tech Talk

Quick Tips for Reading Unclear or Ambiguous Schematics

Sometimes, the schematics that manufacturers give us aren't as clear as we would like them to be. Take this refrigerator, for example: There are a few confusing things going on with this schematic, but we'll start with the part I've circled. What is that rectangle? It's drawn with the same lines as all the wires, and we're seeing connections going directly to it. There's no label anywhere calling it out as a discreet component. Could it be that that rectangle really is a loop of wire

Son of Samurai

Son of Samurai

Push to Start Switches in Dryers -- and Much More!

We've got quite the library of awesomely informative webinar recordings here at Appliantology -- literally days worth of it! Don't believe me? Here's a little taste. Push to start switches are extremely common technology in dryers, but do you actually know how they work? And do you know the fatal troubleshooting error that can lead you to misdiagnose them? Watch this short excerpt to find out. If you want to watch the full recording and take your appliance repair skills to the next lev

Son of Samurai

Son of Samurai

PSC Motors and How to Properly Test a Capacitor

PSC (Permanent Split Capacitor) motors are nifty pieces of technology that you'll most often encounter in Whirlpool's VWM washers. They operate a bit differently from your typical split-phase motors. Rather than having a dedicated start winding and run winding, with each winding having different specifications, PSC motors have two windings that are physically identical. The only difference between them is in what direction the windings are wound. Another big difference between PSC motors an

Son of Samurai

Son of Samurai

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