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      On-demand appliance repair training videos for Professional Appliantologist members Over 30 hours (and growing!) of original, high quality appliance training webinars developed and given by yours truly are at your fingertips, on topics you won't find anywhere else. Fill in those knowledge gaps, strengthen those areas of uncertainty, and boost your skills. Watch on mobile or desktop at your convenience whenever, wherever.  Ultra Short Primer on Basic Electricity, Circuits, Ohm's Law, and Schematic Reading (Length: 1:04:48) Basic Refrigerator Troubleshooting (Length: 1:10:45) Schematic Reading Workshop, 10/2015 (Length 1:19:08) Troubleshooting Strategies for Computer-Controlled Appliances (Length: 48:34) Semiconductors and PN Junctions (Length: 1:04:37) Appliance Temperature Sensing Devices & Technology (Length: 1:27:33) Voltage Measurements, Meters, Ghost Voltages, and Triac-controlled Neutrals (Length: 1:29:32) Troubleshooting with Tech Sheets, Part 1, 4/2016 (Length: 1:09:26) Troubleshooting with Tech Sheets, Part 2, 4/2016 (Length: 1:21:11) Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58) Pulse Width Modulated (PWM) Switches used in Samsung Switched Mode Power Supplies (SMPS) (Length: 27:07) PWM Computer Cooling Fan in a Whirlpool Refrigerator (Length: 14:53) Understanding AC Split-phase Household Power Supplies (Length: 52:41) Troubleshooting a Samsung Electric Dryer without Disassembly using Live Tests and the Schematic (Length: 22:47) Troubleshooting a Bosch Dishwasher No-Heat Problem using the Schematic and Live Tests (Length: 15:38) Linear Motors and Linear Compressors (Length: 55:54) Bi-directional PSC Drive Motor Systems in Whirlpool VM Washers (Length: 56:52) Appliance Service Call Structure and Troubleshooting Strategies (Length: 1:00:16) The Ten Step Troubleshooting Tango and Workshop Exercises (Length: 1:35:39) Troubleshooting Ten-Step Tango Advanced Workshop (Length: 1:32:06) Ten-Step Tango Troubleshooting Workshop: Refrigerators (Length: 1:35:57) Whirlpool Duet Washer Schematic Analysis & Whirlpool Dryer Moisture Sensor System (Length: 1:03:04) Neutral Vs. Ground, Inverter Microwave, Digital Communications, Loading Down in DC loads, and more! (Length: 1:14:45) Gas Oven Service Call After a Parts Changing Monkey (Length: 36:04) AFCI and GFCI Circuit Protection Technology (Length: 41:26) Troubleshooting Samsung Refrigerators and more (Length: 1:29:58) 3-way Valves and Dual Evaporator Refrigerators (Length: 1:15:45) Split-Phase Compressors and PTC Start Devices (Length: 1:11:57) Gas Dryer Ignition Systems (Length: 53:50) Refrigerator Sealed System Thermodynamics, Part 1 (Length: 43:07) Refrigerator Sealed System Thermodynamics, Part 2 (Length: 1:09:09) Refrigerator Sealed System Thermodynamics, Part 3 (Length: 1:11:56) Refrigerator Sealed System Thermodynamics, Part 4 (Length: 37:45) Refrigerator Sealed System Thermodynamics, Part 5 (Length: 16:35) Appliantology Peer Group web meeting, Feb 25, 2018 (Length: 1:47:30) Appliantology March 2018 Peer Group Meeting (Length: 1:59:58) To access these webinars and all the other info-goodies here at Appliantology, become a Professional Appliantologist today. If you need cost-effective, time-flexible, state-of-the-art appliance technical training, check out the Master Samurai Tech Academy.

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MST Radio Episode 28 - The Biz of Selling New Appliances

Samurai Appliance Repair Man

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Special guest, Justin Duby, with Just-in Time Appliance Repair in Grantspass, OR ( @applianceman97 here at Appliantology) joins us to talk about his experience selling new appliances and offer tips and advice for anyone thinking of adding this to their appliance service business.

Also, at the end of the show, we give an update on the developing Facebook data-selling debacle that's unfolding. More info on this in my previous blog post.

 

You can subscribe and listen to the audio-only portion of the podcast here: http://mstradio.com

 

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applianceman97

Posted

Had a great time! Thanks for having me on!

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Samurai Appliance Repair Man

Posted

You did great! Thanks for taking the time to come on and give a lot of helpful, inside info on this side of the Biz. I’m sure it was helpful to those thinking about doing this. 

Another good topic that we’d like to do sometime is on growing a single owner-operator business to a multitech operation. I know lots of owner-operator techs are wondering about this. You have personal experience with this. Let me know if you’re interested in doing another episode with us sometime on this. 

Thanks, Justin! 

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applianceman97

Posted

1 minute ago, Samurai Appliance Repair Man said:

You did great! Thanks for taking the time to come on and give a lot of helpful, inside info on this side of the Biz. I’m sure it was helpful to those thinking about doing this. 

Another good topic that we’d like to do sometime is on growing a single owner-operator business to a multitech operation. I know lots of owner-operator techs are wondering about this. You have personal experience with this. Let me know if you’re interested in doing another episode with us sometime on this. 

Thanks, Justin! 

Of course! I’m in!

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Adirondack Bob

Posted

Awesome job Justin!

Just a thought- 

I sub for a fairly large self servicing dealer and he offers half back off the service call if they buy new from him.

If customer declines the repair I collect $80.00 plus tax and let them know if they purchase a new appliance $40.00 will be credited back to them when buying new.

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applianceman97

Posted

18 hours ago, Adirondack Bob said:

 

If customer declines the repair I collect $80.00 plus tax and let them know if they purchase a new appliance $40.00 will be credited back to them when buying new.

Thanks Bob!!!

I did try this method but there was a lot of people just purchasing the cheapo appliances when I was doing this and that really cut down on profits. I did this before I had a few of my brands so maybe ill give it a shot again.

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Justin,

Can you give a ballpark figure on what it would cost to get started selling new appliances.  Maybe you can give a sample checklist and estimated cost per item on the list.  

Thanks,

Tony

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Samurai Appliance Repair Man

Posted

On 4/8/2018 at 12:23 PM, etdawk said:

Justin,

Can you give a ballpark figure on what it would cost to get started selling new appliances.  Maybe you can give a sample checklist and estimated cost per item on the list.  

This is a good question, Tony. @applianceman97 - got any general ballpark figures? Would financing ever be needed to get started?

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applianceman97

Posted

On 4/8/2018 at 9:23 AM, etdawk said:

Justin,

Can you give a ballpark figure on what it would cost to get started selling new appliances.  Maybe you can give a sample checklist and estimated cost per item on the list.  

Thanks,

Tony

I spent roughly $30,000 to start. 

The biggest thing that changes the start up cost is the cost of your physical location as well as which appliances you want to sell. Different brands have different flooring requirements. Samsung may require 22 units to displayed where LG may require 16. 

You really can start up for any cost. It all depends on how hard you want to hit the retail industry. 

Do you have a location already?

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Thanks Justin,

I could possibly have a location.  We have a building with an old laundry.  It was great in its hayday, but the previous owner let the competition sneak in with a new, larger format.  We're gonna shut it down and gut it.  I'll have about 1600 square feet to work with.  

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