Looking at the top/rear of the washer---you'll see two silver (about 12 mm ) screws---remove those using a phillips screwdriver.
Standing at the front of the washer---grasp the TOP COVER with both hands and firmly slide the TOP COVER rearward about 1-2 inches and lift off/remove the cover.
Start a short wash cycle (select the SILVER CARE option)
Using a bright flashlight---examine the internals of the washer during the cycle.
There are two possibles that come to mind...
1) Leaking hose that leads to the SILVER CARE MODULE (split/ruptured hose)
2) A puncture/hole in either the DRAIN HOSE or the soft/black BELLOWS HOSE next to the DRAIN MOTOR/PUMP ASSY---usually caused by a bra-wire or nail.
The back access panel can also be removed (4 screws) for a better view of the bottom of the washer and DRAIN MOTOR area.
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Webinar Recordings Index Page 09/21/2017One of the benefits of your Professional Appliantologist membership is that you can attend the regular, live training webinars and you have access to the recordings as well. So if you can't make it to the live webinar, catch the recording at your convenience. The webinar recordings are conveniently listed for you on the Webinar Recordings Index Page.