Troubleshoot modern appliances with confidenceā€¦

Click here to check out our structured, online appliance repair training courses for rookies and experienced techs.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

Stay connected with us...

Samurai on Facebook - become a fan today! Sign up for our free newsletter and keep up with all things Appliantology. Subscribe to our YouTube channel for lots of appliance repair tips and help! Follow the Samurai on Twitter and get timely morsels of Appliantological Wisdom! Subscribe to our MST Radio podcast to learn secrets of the trade.

Samurai Appliance Repair Man's Blog

  • entries
    791
  • comments
    879
  • views
    2,391,782

Diagnosing an LG washing machine that won't spin; UE and bE error codes

Samurai Appliance Repair Man

3,519 views

UE: Unbalance Error

bE: Ball Sensor Error

This is an older (2005 or older) LG washer that uses a sensor mounted at the rear/back of the washer.

This washer was also intended for use on *concrete* flooring (not wood).

Unplug washer

Looking at the back of the washer---remove the access panel

On the right side---you'll notice a spring-loaded arm that is mounted on the washer "shell".

This is the BALL SENSOR.

If the tub *bumps* this sensor frequently (or severely)---an error will be displayed and the spin cycle will be aborted.

Examine the back of the washer (sheetmetal)---if it's *bent* inward---this will cause numerous false imbalance errors. It may be necessary to pull out the sheetmetal (to it's normal position).

Another option would be to remove the plastic arm assembly entirely from the back of the washer---remove a single screw that secures the black BALL SENSOR---and then secure the BALL SENSOR to the sheetmetal of the washer (may need to drill 2 holes). Use nylon wire ties to secure the BALL SENSOR in an upright/normal position (same position as it was in the bracket).

This will eliminate nuisance/triggered errors.

This BALL SENSOR was discontinued by LG in favor of a much more reliable/accurate *software* system that monitors imbalanced loads.

Buy LG washing machine parts with a 365-day return policy here ==> http://www.repairclinic.com/LG-Washing-Machine-Parts