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    • Samurai Appliance Repair Man

      Webinar Recordings Index Page   11/07/2017

      On-demand appliance repair training videos for Professional Appliantologist members Over 30 hours (and growing!) of original, high quality appliance training webinars developed and given by yours truly are at your fingertips, on topics you won't find anywhere else. Fill in those knowledge gaps, strengthen those areas of uncertainty, and boost your skills. Watch on mobile or desktop at your convenience whenever, wherever.  Ultra Short Primer on Basic Electricity, Circuits, Ohm's Law, and Schematic Reading (Length: 1:04:48) Basic Refrigerator Troubleshooting (Length: 1:10:45) Schematic Reading Workshop, 10/2015 (Length 1:19:08) Troubleshooting Strategies for Computer-Controlled Appliances (Length: 48:34) Semiconductors and PN Junctions (Length: 1:04:37) Appliance Temperature Sensing Devices & Technology (Length: 1:27:33) Voltage Measurements, Meters, Ghost Voltages, and Triac-controlled Neutrals (Length: 1:29:32) Troubleshooting with Tech Sheets, Part 1, 4/2016 (Length: 1:09:26) Troubleshooting with Tech Sheets, Part 2, 4/2016 (Length: 1:21:11) Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58) Pulse Width Modulated (PWM) Switches used in Samsung Switched Mode Power Supplies (SMPS) (Length: 27:07) PWM Computer Cooling Fan in a Whirlpool Refrigerator (Length: 14:53) Understanding AC Split-phase Household Power Supplies (Length: 52:41) Troubleshooting a Samsung Electric Dryer without Disassembly using Live Tests and the Schematic (Length: 22:47) Troubleshooting a Bosch Dishwasher No-Heat Problem using the Schematic and Live Tests (Length: 15:38) Linear Motors and Linear Compressors (Length: 55:54) Bi-directional PSC Drive Motor Systems in Whirlpool VM Washers (Length: 56:52) Appliance Service Call Structure and Troubleshooting Strategies (Length: 1:00:16) The Ten Step Troubleshooting Tango and Workshop Exercises (Length: 1:35:39) Troubleshooting Ten-Step Tango Advanced Workshop (Length: 1:32:06) Ten-Step Tango Troubleshooting Workshop: Refrigerators (Length: 1:35:57) Whirlpool Duet Washer Schematic Analysis & Whirlpool Dryer Moisture Sensor System (Length: 1:03:04) Neutral Vs. Ground, Inverter Microwave, Digital Communications, Loading Down in DC loads, and more! (Length: 1:14:45) Gas Oven Service Call After a Parts Changing Monkey (Length: 36:04) AFCI and GFCI Circuit Protection Technology (Length: 41:26) Troubleshooting Samsung Refrigerators and more (Length: 1:29:58) 3-way Valves and Dual Evaporator Refrigerators (Length: 1:15:45) Split-Phase Compressors and PTC Start Devices (Length: 1:11:57) Gas Dryer Ignition Systems (Length: 53:50) Refrigerator Sealed System Thermodynamics, Part 1 (Length: 43:07) Refrigerator Sealed System Thermodynamics, Part 2 (Length: 1:09:09) Refrigerator Sealed System Thermodynamics, Part 3 (Length: 1:11:56) Refrigerator Sealed System Thermodynamics, Part 4 (Length: 37:45) Refrigerator Sealed System Thermodynamics, Part 5 (Length: 16:35) To access these webinars and all the other info-goodies here at Appliantology, become a Professional Appliantologist today. If you need cost-effective, time-flexible, state-of-the-art appliance technical training, check out the Master Samurai Tech Academy.
    • Son of Samurai

      [Webinar] Appliantology Workshop   11/09/2017

      Information is the name of the game in the appliance repair trade today. Appliantology is a powerful information tool for the professional appliance repair technician. But just like with any of the more capable tools in your tool bag, many of the more powerful features are hidden from you unless you "read the manual." Ugh! Who wants to do that? Well, this is one time when you don't have to! In this webinar, Team Samurai will personally walk you through the site and show you many of the useful and powerful features that even long-time users probably never knew existed.   

Samurai Appliance Repair Man's Blog

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Tips for Repairing or Replacing a Dishwasher without Making a Mess

Samurai Appliance Repair Man

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If you're getting ready to do a major repair on a dishwasher, especially one that requires the dishwasher to be completely removed from the cabinet, Professor john63 offers some hard-won battle tactics based on his years of experience on the Front Lines:

I would describe myself as an expert in the dishwasher category---but not by design or intention.

After becoming an LG authorized servicer---we were literally inundated with warranty calls for failing/failed SUMP ASSYs.

Replacing a SUMP ASSY---requires removing the dishwasher from under the counter.

In addition to that---we *were* also an ASC for Samung as well.

After well over a hundred SUMP ASSY replacements---I've learned several things.

1) In kitchens with "built-up" floors---customers are required to hire a flooring contractor to remove a section of the kitchen floor (tile or otherwise)---to allow proper removal/repair/re-installation of the dishwasher. For the LG D/Ws---a mininum of 34 inches is needed from the floor-to-the-bottom-of-the-countertop.

If the dishwasher was out-of-warranty---I'd strongly recommend that the customer *replace* the existing dishwasher with a new model (usually GE) specifically designed for *built-up floors* (a brilliant idea,by the way).

2) Before beginning a dishwasher repair that involves removal from under-the-counter---quickly size-up the water and drain connections.

If a cheap/plastic SHUT-OFF VALVE or a less-than-ideal drain arrangement exists---plan your repairs and estimates accordingly.

Know where the Hot Water Heater AND Main Water Shut-off valves are located---before starting a repair.

Replace any water or drain hose that looks remotely questionable.

Once the repairs are completed---totally inspect the water supply and drain hoses. Verify that none have even a slow weeping drip. Run test the dishwasher.

Sometimes a water line will develope a slow drip *after* the pressure fluctuates from the water valve opening and closing.

When done---double check these connections yet again before leaving.

I wish I could brag that I have a flawless record of no water damage or insurance claims---but I don't.

In one case---I had replaced an LG Sump Assy---the installation of the dishwasher was so perfect (by someone else) that I only needed to slide out the dishwasher and place it on it's back and exchange the Sump Assy----and then re-install.

The next morning---I got a call from the customer that a section of the drop ceiling in her basement had collapsed and the floor was wet.

Turns out that the water connection under the sink was only *hand tight*---and the movement of the water line during my repair caused a slow drip (perhaps 1 drip every 5 seconds).

Over 12 hours later---this created enough of a water leak to cause quite a mess.

This was an insurance claim---that was totally preventable---if I had been more thorough.

Another leak occured when I again---repaired an LG dishwasher---in a newer home with REALLY cheap and odd plumbing fixtures.

This leak was slow like the first one---but did not enter the basement.

The cause of the leak was---the REALLY cheap (and weird) shut-off valve.

Never seen one before or since. I didn't *like* it when I first saw it too.

That was problably my sub-conscious brain telling me---maybe I ought to replace that unbelieveably fragile-looking shut-off valve.

Small insurance claim for that one---sucks. Totally avoidable---had I followed my instinct to get rid of a questionable valve:)

3) The rest--is the usual stuff...

Re-install the D/W better than it was (most are installed terribly)

Leave the work area cleaner than it was before arriving

Protect flooring (cardboard works well for me)

Keep toolbag/box and tools on a mat or cardboard sheet etc

Good luck :)

Source: Should we dish it out?