Today's customer was complaint: Dryer taking too long to dry.
Here in the states, our homes are typically wired for 240/120VAC. Some are 208/120VAC systems but that is for another day/story.
The heater in this Samsung Dryer is 9.5 ohms.
Pictured above, the dryer was found hooked up incorrectly, with L1 and Neutral being hooked up backwards when the movers installed the new dryer cord. Which means the heater element was only getting 120 Volts rather than 240 Volts as it was designed.
What does this mean for our poor drying complain? The heater in this Samsung Dryer is 9.5 ohms. The heater was supplied with 120 VAC (incorrectly).
9.5 ohms @ 120VAC =1516 Watts.
Now if the dryer was hooked up correctly, the heater would be getting 240 VAC.
9.5 ohms @ 240VAC= 6063 Watts. Watts is power output or heat. 1516/6063=.25 or 25% of normal output wattage.....
Dryer taking too long to dry. Her quote when describing the problem: "I have to run the dryer about 4 times to get a fully dry load."