Customers may report their refrigerator is not making ice, or has a frozen fill tube. These concerns are likely to follow extended periods of ice maker inactivity, i.e. a full Ice Bucket, or Ice Machine recently turned on. Models: Models:                 5WSC20CAY*00                       5WSC20CAY*01                                               6ISC20C6A*00                                              6WSC20C6Y*00