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  • Samurai Appliance Repair Man

    New FREE Short Course: Appliantology 101 - Your Guide to the Ultimate Appliance Repair Information Tool

    By Samurai Appliance Repair Man

    The internet has been a game-changer for the appliance repair industry. But it only works for you if you know how to work it! Information is key. Professional appliance repair techs work on so many brands and models that access to manuals for disassembly info, schematics, and specifications is a big factor in the success of the repair.  And with the increase in computerization of appliances, war-gaming the service call ahead of time has become critical for increasing first-call completes, decreasing reliance on time-wasting and unpredictable tech lines, and increasing customer satisfaction - and yours! And you can’t war game without the info ahead of time. Back in the old days, we had shelves overflowing with annoying paper copies of manuals, VHS videos to scrub through, and tech lines operators to wait on hold for. Thankfully, those days are over! Now we have Appliantology: the web’s premier appliance repair tech support site.  Appliantology is rich and deep with resources for the professional tech: repair forums with world-class peer-to-peer tech support, live chat and tech help, service manual downloads for all makes and models, live training webinars, and exclusive tech training videos. But like any powerful tool, it’s only as useful as your ability to avail yourself of its many treasures. Some of our professional tech members sign up and only come around every now and then, and then wonder if the membership fee was worth it. It’s disappointing to invest in something and then not really know how to take advantage of it.  The Samurai sheds a tear for every Professional Appliantologist who barely scratches the surface of the site and never sees the power and beauty within! Others learn how to use the site fully, unleashing Appliantology’s power to amp up their repair mojo, and then ask us how we can offer such an amazing resource at such a low annual fee. A Professional Appliantologist membership is $149/year, that's less than $3 per week. When you are well-prepared for your jobs, you will not only be more profitable, but you will have more fun doing it. Who doesn’t want that? To take the free Appliantology 101 short course, all you need is a free registration at Master Samurai Tech which you can get here.  If you already have a student account just make sure you are logged in and you’ll see it in your course listings on your login/welcome page. Take our FREE short course, Appliantology 101, and see how easy it is to get started with the awesome functionality of the site, and then dive deeper into how to really take your work to the next level!  
    • 0 comments
    • 365 views
  • Samurai Appliance Repair Man

    Appliantology is Your Key to Appliance Repair Service Call Success!

    By Samurai Appliance Repair Man

    The Old Skool method of doing service calls was to go out on the call and pray to the pot bellied Buddha that the tech sheet was still hidden somewhere on the appliance. The plan being that, if the tech sheet was still there, you could stare at the lines and squiggles long enough to convince the customer you had reached a definitive and scientific conclusion about the problem.  My friends, I'm here to tell you that the Internet has made this Monkey Boy way of doing bidness obso-frikkin-lete! With powerful information tools, like Appliantology, at your fingertips, there's no need to rely on the pot bellied Buddha leaving the tech sheet for you. This webinar will teach you a whole new way of doing bidness using Appliantology as your trusty information tool, every bit as valuable as your Bosch driver or Princeton Tec headlamp, to increase your First Call Completes and profitability. To learn more about all the splendiferous benefits of being a Professional Appliantologist member here at Appliantology, CLICK HERE!  Learn more about Appliantology and it's powerful benefits to you as a professional appliance tech in our free and fun short course, Appliantology 101: Your Guide to the Ultimate Appliance Repair Information Tool.     
    • 1 comment
    • 1,127 views
  • Samurai Appliance Repair Man

    Master the Internet in 30 Minutes or Less!

    By Samurai Appliance Repair Man

    Wassmatta, Boopie-- got the Don't-know-my-ass-from-that-hole-called-the-Internet Blues? Well, unfurl thy brow and unbunch thy panties, my Internet-bungling friend for the Samurai shall shine the light of wisdom upon thee and make straight thy cyberpaths. And for FREE! Yes, my sweet-- the Internetology Course is our latest electronic offering to the Great Virtual Universe and we bequeath it unto all posterior unto the ages of ages. Amen.  [Read more about the Free Internetology course here]  
    • 0 comments
    • 185 views
  • AlboGator

    LG blowing thermal fuse

    By AlboGator

    I had an LG blowing thermal fuses but every time I went out to check it everything tested fine. I was able to finally find the culprit after the 3rd one blew. What was going on was the high limit thermostat was welded shut. Here's the video.   
    • 1 comment
    • 408 views
  • Samurai Appliance Repair Man

    Digital Data Communications in Appliances - Samsung Dryer

    By Samurai Appliance Repair Man

    Most appliances today use computers to control the various appliance functions. Computers talk in logical 1's and 0's which are actually pulses or square waves of voltage that you can see on an oscilloscope or measure with a meter. These pulses are arranged in a specific sequence to transmit and receive information inside the appliance. In this video, the Samurai uses a Samsung dryer to show you what these pulses look like and how to use this information for troubleshooting. Come with me now on Journey of Total Appliance Enlightenment. Learn how to troubleshoot appliances like a real technician at http://mastersamuraitech.com  
    • 8 comments
    • 694 views

Our community blogs

  1. This part is a little bit more "food for thought" than sound advice.    I have been a shop owner for 15 years, and for the first 13ish years the only type of "service calls" I would do is warranty repairs on the units that I sold.  Officially, I can say that I have 15 years experience fixing appliances, but the truth is, I have been serious about service work for about 2 years.  I really put my try-hard pants on about a year ago.   Why am I telling you this?  Its because you need to understand that I have bias towards being a shop owner.  Its essentially all I know.  

    At some point I got a little bored playing shop owner and decided to build up the service end of things.  I bought a car magnet, a few pairs of dickies, shubee's. Now Im a professional, right?  

    I have a vivid memory of walking in to my first VMW washer and having absolutely no idea what I was looking at.  I told myself never again.  I finally stumbled upon this little gem of a website and finally started learning something.  Now I like to think I am proficient at most appliances, and what very few pose a challenge I can easily work through it with the help of this site, and my ability to somewhat read a wiring diagram.

    Pro tip: If you can't read a wiring diagram yet, stop reading this and start learning how to read a wiring diagram.  It really is that important.  Go on, shoo.  

     

    So now I find myself a couple of years later moderately busy doing service work.  I do about 6 calls per day, one or two of them are warranty service from my store, 4 are cod.  Out of the 4, maybe one or 2 will be a return trip (have to order parts).  At the end of the day, I usually walk home with 2-3 calls complete, cash in hand.  My average ticket is about $225, with my net profit being around $150 ish.   Somedays I make $1200, other days I make $0.  this is the nature of the business.  So by my very, very rough calculations, I make roughly $1000-2000 per week doing service.  Its a decent living.   If I wasn't burdened with my own "warranty" work from my store, I could do better .  I am also kind of lazy, in some crazy hard-working sort of way.  I take a lot of breaks.  Hunt for Pokemon? 

    Today I made 2 trip charges at $60 each.   Yesterday I pulled in $900. 

     

    Doing service work is very appealing in the fact that I get to drive a lot ( I drive a Mercedes as a work vehicle), I make CASH, and best of all,  I can essentially run this entire shin dig out of my car, and cell phone.  No rent, employees, advertising.  Truth is, as a one man show, you don't really need anything.  Just a phone number and a good reputation.  Workers comp is optional, you can have some minimal bullshit insurance policy. You can make a really respectable living with essentially no overhead.  No bullshit. No drama.  Other perks include: Days off, go home for lunch, working in nice, air conditioned homes, and more.  

     

    Service work drawbacks: You simply can not work an 8 hour day.  Sure, you can do service calls for 8 hours, but what about scheduling? ordering parts? Blogging on Appliantology at 11 o'clock at night?  Appliance repair requires you to be "all in".  you have to keep up with the service bulletins, the ever fucking changing way of how a washer washes clothes.   At the end of the day (week), you worked 40 hours, but in your mind it was more like 70.   In case you were wondering $2000 divided by 70 is $28.50 per hour.   Sure, you just pinched $200 profit off of your last job, but really, how much time did you actually spend on that call?  Initial call, scheduling call, model research, pregame diagnosis, executing the repair, driving to and from the job, follow up call?  Thats a lot of time.  And when you take that time and divide it on your NET profit, its not as lucrative as you would think.  

    Number one drawback of being a servicer: You don't work, you don't get paid.  This is a serious problem for me as I really enjoy NOT WORKING.  

     

    This is the part where I tell you you should be a shop owner, sell used appliances, make millions, right?  Not exactly.   Owning a small business is fucking hard.  70 hours a week is an easy week.  I wake up in the morning and I'm thinking about my store, and I'm going to sleep thinking about my store.  Dreaming about one's business is somewhat normal as well.   A retail store becomes somewhat of a prison in the sense that someone MUST be there when you are open.  That person for the first many years is likely YOU.  No lunch breaks, no shit breaks (unless you are some record setting speed shitter), you must answer the phone by the third ring.  You must be pleasant, ALL THE TIME.  You must be present ALL. THE. TIME.  Your duties include: Cleaning appliances, fixing, ordering parts, loading delivery truck, calling deliveries and scheduling, taking service calls, scheduling replacements.  Don't for get to pay your sales tax in time, they only send you a reminder AFTER its late, and penalty is assessed.  Pay lights, gas, phone, (don't forget to renew the contract annually) insurance, calculate hours and wages.  Deal with the pleasant customers, deal with the asshole customers.  Deal with the stinky customers, the ANGRY customers.  You essentially have to do it all.  Not essentially, you really have to do it all. Oh, and the delivery guys lost their drill.  Make sure you pick one up on the way home. 

    It gets easier.  about 7 years in to it, I got rid of my partner, ( this should be another blog on how BAD it is to have a partner, or at least, the wrong partner) and things started to get easier.  I started making more money.  I found out about this wonderful feature vendors offer called AUTOPAY.  I started making more money.  I embraced Square software, started delegating more work to employees.  I started making more money.  Most of the day to day operations become automatic.  Not like it handles itself, but you do it automatically.  

    Today My store made $1400, +$480 on the Ebay store.  yesterday was $580 + $450.  Some days I lose money, other days I'm too busy counting it. 

    By year 11 or 12 I finally started to reap the fruits of my labor.  I was making very good money, and not working very hard at all.  It was shortly after that brief stint of boredom that I decided to become a servicer.  

     

    I have taken both professions seriously at this point and I have the following observations:  

    1. Doing service work will put cash in your pocket next week.   Running a store will put ALOT of money in your pocket in 10 years.  

    2. As a servicer, you will work until you die.  I don't see retirement in this field.  How many of you self employed servicers are putting money away in a 401k? Property?  Answer is probably very few.  At the store, your brand starts to build value, inventory, reputation, sales figures. etc.  Ultimately, I don't think even this will be enough, so I bought many rental properties to augment my income, and secure my retirement.  I just don't see how this is possible as a servicer as there simply is not enough money to go around.  

    3. In some sort of fucked up way, I find being a shop owner LESS stressful than servicing appliances in home.  I always fear damaging a customers home, or messing up a repair in some sort of dramatic fashion. Or plain old looking like a dumbass.    People are fucked up, and when it comes to money, they'll cut your throat for that dollar.    If I fuck up an appliance in my shop,  its my appliance so who cares.  I paid $40 for it.   

    4. Being a servicer allows you a lot of freedoms.  You are not tied down to a single location.  You can go pick up your kids from school in between service calls.  This is not an option as a store owner.  

    5. The money:  As a servicer, I just can't see one making more than $120k a year.  Even that I believe is a stretch.  If any one can give me some good hard data on this, I would love to know.   A well run shop can make  double that.  Im talking NET, take home, bottom line cash profit.   

     

    Like I said in the beginning, take this in for its entertainment value only.  You do what you think is best for you, or what you prefer doing. After all is said and done,  I like being a shop owner, with servicing in a close second place.   There is no right or wrong answer, you do what feels right to you. 

     

    Anything else you want to know? comments? criticism? funny jokes?  Reply! 

     

     

     

     

     

     

     

     

     

     

  2. Just a reminder, don't trust your pocket knife's lock open function. I got complaisant and learned the hard way. I knew better but just got carried away scraping at something thinking I'd be done in a few seconds. Well I was, but because the knife folded on my finger and not because I was finished. Sharp serrated mf'r too. 

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  3. Moostafa
    Latest Entry

    Hello, my infidel friends. Today, I would like to share with you a sad tale which illustrates the cultural distinction between the low-brow Arab people and the much more refined Pashtun and Tajik tribes of Afghanistan:

     

    Quote

     

    Customs officers at the Hamad International Airport, in the Qatari capital, have arrested a Yemeni man attempting to smuggle more than 12 kilograms (27 lbs) of sliced bacon hidden in his anal cavity.

    53-year old Abd al Rahman Shamoun, was spotted by a specially trained police dog, looking for drugs or pork meat on passengers and in their luggage.

    He appeared visibly nervous and sweaty, so the customs took him in a separate office for a more thorough search and investigation.

    The search revealed 4 larges condoms hidden in his anal cavity, each containing more than 3 kilograms of bacon.

    qatar3-2.jpg

     

    The full story is published here.

    You see, here in Afghanistan we do not have such problems as discussed in the above article, for we consume the "bacon" of male yak. Since it is made not from pigs, our "bacon" is halal, that is, it is permitted under the Sharia laws of Allah, the Merciful and Compassionate, who irritates the bowels of the wicked.

    This article is but one of many examples of Arab dull-wittedness. Had Abd al Rahman Shamoun known about the enlightened Afghani yak "bacon" delicacy, he would not have needed to smuggle the unclean pig flesh in his even more unclean rectum. 

    It is true that my sand-slinging Arabian brethren have a rather difficult time telling the two flesh meats apart since they have no yaks in Arab countries. But penis of yak is an ancient delicacy among the the Pashtun and Tajik peoples of Afghanistan. 

    large.57715cbae54f0_yakpenis.png.6fbcc09

    Although harvesting the "bacon" of male yaks leaves them neutered and impotent, the smoky, salty delicacy is a cherished part of our tribal bonding rituals.

    I would like to point out the squirreling away of items in one’s rectum is an age-old technique of my people to hide our possessions, few they may be, from the many infidel invaders who have troubled our country in the past. It is part of the standard education of all boys here in genteel Afghanistan. Yes, I remember being a young boy and the extreme discomfort whenever I sat down.

    This man in the news article was–how do you say in Ameedica–an amateur. While I was in the elite Appliance Repair Corps of the feared Mujahideen warriors, I once carried my entire tool bag in my rectum for 50 miles past military checkpoints just to repair one, smelly washing machine. I have never been structurally the same since that day though. We shall see what happens to the man in this article, for my keffiyeh-wearing cousins are known to overreact.

    Allahu Akbar!

    Moostafa

  4. Just got done sitting through an 8 hour course on the NEC.  This course goes towards my continuing education hours needed to maintain my electrician certificate for appliance repair (07D Washington State Specialty Electrician).  Most of the class doesn't pertain to our trade, but I was able to pick up a few gems.  

    The National Electric Code (NEC) is the code used by jurisdictions to determine if your electrical supply is up to code, which releases a new edition every 3 years.

    Section 210.8 is where it talks about Ground Fault Circuit Interrupter (GFCI) requirements.  With the edition of NEC 2014, 210.8 (A) reads: All 125-volt, single-phase, 15- and 20-ampere receptacles installed in the locations specificed in 210.8(A)(1) through (10) shall have GFCI protection for personnel.

    Newly added to the the NEC 2014: 208.10(A)(10) Laundry Areas.  That's right.  All laundry areas in new built or remodeled homes will include GFCI to all 120 volt receptacles.

    Another new add on for the 2014 NEC:  210.8(D) Kitchen Dishwasher Branch Circuit.  GFCI protection shall be provided for outlets that supply dishwashers installed in dwelling unit locations.

    One comment mentioned by the instructor at my class today.  "Every year that I teach the class, the NEC adds more locations that GFCIs are required."
     Which was followed by a comment from him.  The Code Panel is talking about adding GFCI to 240Volt outlets to the list of required circuit.  If this is so, the GFCI reset would  most likely be on the circuit breaker, because GFCI breakers are becoming more and more common.  

     

  5.  

    We all want to grow our companies,  but finding and keeping qualified techs or just finding anyone that posseses even the slightest work ethic is a difficult,  near impossible task.  This song laments this sad state of affairs but also is a tribute to the recent passing of one of the greats. 

     

    Scroll down,  start the video,  scroll back up and sing along! 

    Whirlpool Drain (or if Prince was an Appliantologist looking for good help) 

    Maybe you never meant to cause me any sorrow
    Maybe you never meant to cause me any pain
    I only wanted to one time see you working
    I only wanted to see you
    working on a Whirlpool Drain

    Whirlpool Drain, Whirlpool Drain
    Whirlpool Drain, Whirlpool Drain
    Whirlpool Drain, Whirlpool Drain 
    I only wanted to see you
    Steaming up a Whirlpool Drain 

    I never wanted to be a hard-assed employer
    But neither could I be some kind of friend
    Now please go away,  go work for another
    For your employment with me has to end

    Whirlpool Drain, Whirlpool Drain
    Whirlpool Drain, Whirlpool Drain
    Whirlpool Drain, Whirlpool Drain
    I only wanted to see you
    Underneath a Whirlpool Drain

    Dude, I know, I know
    I know  appliances are changing
    It's time we all reach out
    to learn something new, that means you too

    You say you want me to teach you
    But you can't seem to concentrate your mind
    So I think you better pack it
    Since you can't even Ptrap a Whirlpool Drain

    Whirlpool Drain, Whirlpool Drain
    Whirlpool Drain, Whirlpool Drain
    Service Owners, if you know what I'm singing about up here
    C'mon, raise your hand

    Whirlpool Drain, Whirlpool Drain
    I only want to have one
    Only want to see one
    Working on a Whirlpool Drain

     

    This song debuting on AppLYRICology  Best of Durham Music Vol 1  

     

  6. Well ladies and gents. Sorry I have been MIA for a while. Life has been crazy with service calls and my new technician. Also had our first baby (technician in training) blogentry-82264-0-29266900-1449760812_th. It's been an amazing experience. I am loving every second of it. It has been tough through all the changes which is why i have been absent from here for a bit. But i'm BACK! I hope the Samurai and Durham have been holding the fort down and not letting you guys get away with too much! hahaha.

  7. acfixerdude's Blog

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    Recent Entries

    It was during the first break of day in the middle of a heat wave when we first received the call. A villager had requested assistance with a situation he could no longer contain. He and his family had been attacked by a once well behaved friend taking residence inside their home. This well-behaved friend had turned into a villainous foe, terrorizing the family by destroying their stockpiles of sustenance when least expected, an action which severely disrupted the family’s daily routine. They called upon us to fend off this rebellious foe and to restore civility back into their home.

    So with a brave heart I prepared for impending battle. With my heavy weapons strapped to my side and only experience to guide me, I journeyed to the residence in need. When I arrived I was greeted by the saddened man and his family, begging me to tame the beast that ailed them. As I stepped into the arena of battle a sinister smell caught me off guard. The smell of burning copper singed my nostrils as I made my way towards the beast’s lair. It seemed to be annoyed by my presence and howled in anger. A great battle emerged as the two newly made arch-enemies began their attacks. Though the beast was a respectable foe, I took swift, fearless action and it was quickly and easily defeated. I had tamed the beast back into a domesticated pet, doing only as it was originally intended to do.

    In order to prevent such rebellion and travesty in the future, I trained the villager on how to properly discipline and care for the now domesticated beast. I left him with the knowledge and the proper tools to keep his family’s stockpiles of food from ever being destroyed again. The villager and his family were eternally grateful and he practically offered his oldest daughter’s hand in marriage as a token of appreciation. As I left his home victorious, I only hoped he’d pay heed to my instructions.

    Was this some sort of animal you ask? I would only tend to describe it as an animal when misbehaving, but no, it was not. Everybody has one of these often friendly devices and the same thing can happen to you and your family if you fail to take notice and learn the necessary information that this young villager learned the hard way. In fact, there are many friendly devices in your home that require tender loving care every so often. If left unattended to for too long it is very possible that they will turn on you and the situation can get very ugly; even uglier than the story I just told you.

    So what was it living in this nice family’s home that turned so villainous and destroyed all of their food? It was that which was originally supposed to keep their food safe from spoilage, insects and other hungry animals; their refrigerator. If you’re not careful, it may happen to you too.

    --------------------------------------------------------------------------------

    So, if your usually domesticated appliances start giving you a fuss and you happen to live in or near the village of Lubbock, TX - head no other place than to LBKappliance.com and summon the brave knight to bring your appliances back to order. If you're elsewhere, go to appliantology.org and The Alliance of Appliantology may be able to help you to kick swift appliance butt!

  8. Smashycomman's Blog

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    LONG AGO IN A DISTANT LAND..

    The people were happy. They had not a care in the world. They thought their beloved appliances would always behave. They woke up in the morning to the quiet hum of refrigerators, keeping their daily meals nice and fresh. They used washers and dryers to clean clothes to pristine condition. They used the microwaves to heat their food quickly and efficiently. They thought the appliances would always be there for them, always making their lives easier.

    .....They thought wrong.

    Suddenly, one day, as if from nowhere, the appliances attacked!

    The Washer began spewing water all over their beautiful laundry rooms:

    Washer

    The Dryer began spitting fire and smoke everywhere:

    Dryer

    Microwaves took to the skies, shocking the citizens in horrible flocks:

    Micros

    Fridges stopped cooling the food, turning it into gookus, and then spewed noxious odors into everyone's faces:

    Fridge

    "OH THE HUMANITY! IS THERE NO ONE TO SAVE US?! IS THERE NO ONE WITH THE SKILL TO STOP THESE EVIL MACHINES?!", the citizens cried!

    Have no fear, good people! Your heroes are here!

    Introducing....

    The Alliance of Appliantology

    "Fighting atrocious appliances with aptitude!"

    This Troop of Techs scour the land, searching for any disobedient appliance, doing battle with them, and turning them back into the good machines they were made to be!

    First up, we have the Appliance Technician himself, Walter:

    Walter

    Walter is a monkey. His weapon is a katana, mixed with a flashlight. Good for slashing and scaring off those appliance monsters who are afraid of the light.

    Next is Weswayne, or just Wayne:

    Wayne

    Wayne is a seahorse, wielding a screwdriver-shooting crossbow. Nothing wrong with a ranged weapon!

    Here's Scottthewolf, or more appropriately, Scott the Lion:

    Scott The Lion

    Scott is smartly using meter leads, one of a tech's most powerful tools, he's using them as axes, but I guess that gets the job done!

    Here's some guy named Smashycomman, or just Smashy if you're confused on what a "comman" is:

    Smashy

    He uses a giant screwdriver as a warhammer. There's a better use for that, kid!

    Don't forget about DanInKansas, or maybe just Dan:

    Dan

    Dan is a beaver, who uses a shield and spear with pliers on the end. Stick 'em with the pokey end!

    Last, but certainly not least, is our very own DurhamAppliance, who's gonna go by the very serious name of Durham:

    Durham

    Durham is the highest-ranking member of the group so far. Yes, he's a pink unicorn, but don't let that make you think he won't smack yer teeth out with his mages' staff.

    Our citizens are saved! With their incredible knowledge of the inner-workings of these dastardly monsters, the Alliance of Appliantology takes them down one-by-one, turning them back into the hard-working and wonderful machines they should be. The citizens are very thankful! The day is saved!

    Want to be in the Alliance? Here's one way:

    BEGIN YOUR TRAINING

    Ok, so, I decided to do this after making a "What animal would you be?" thread on the 40-watt club sub-forum. What started as just a dumb question got me thinking about how fun it would be to actually draw these guys as these animals... then one thing lead to another and here we are. This took about 2 months or so. Having a kid makes it so you really don't have much time anymore! Anyway, hope you guys like it!

  9. tpoindexter's Blog

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    I was talking with another tech this morning about checking RPM. this brought up the subject of strobes. As we were

    discussing strobes it occurred to me someone had probably created an app with RPM already. Shazaaam!!! :woot:

    Here's a app that will allow you to test RPM on fans. You can also test motor rpm, if, you place a mark on the shaft.

    https://itunes.apple.com/us/app/strobe-light-tachometer-to/id708094321?mt=8

    To check fan speed just dial it in till the fan appears to be not moving at all. That'll give you your RPM.

    Same with a motor if you mark the shaft. When the mark appears to no longer be moving you've got the RPM.

    I'm not really sure if this is the correct use of this Blog thingy, but, bet I'll find out sure enough!! Yeeehaw!!!

    Huh... I hope I wasn't the last person on earth to figure this out!

  10. Miele produces the best dishwashers on the market today. They are high end machines...very quiet, they wash well and last many years beyond the life span of a lesser quality brand. However, like all machines they do break down. One of the most common failures to occur on a Miele dishwasher is the Water Proof System (WPS). That's that mysterious grey box under your sink. What is that thing?

    20150424_165731.jpg?w=300&h=169

    The WPS is a dual water inlet valve. The redundancy ensures that if one valve fails to close the other will, greatly reducing the chance of flooding your kitchen. That brass part on the left attaches to the house plumbing, the box contains the two solenoids and the gray tube contains the water intake hose, the wiring and outer sleeve. When the electronic calls for water the solenoids open and the water flows through the intake hose and into the dishwasher.

    The outer sleeve acts a protection against leaks. If the solenoids leak the water will flow along the outer sleeve and into the drip tray in the base of the dishwasher. When enough water accumulates the float switch will be activated and the water intake will stop. The drain pump will also be activated until the machine is unplugged or the water is no longer present in the drip tray.

    20150424_170739.png?w=241&h=300

    The inlet to the WPS contains a filter and a restrictor. The filter stops large debris from entering the system and the restrictor ensures correct water pressure. The filters often get clogged and can be easily cleaned.

    20150424_165810.jpg?w=169&h=30020150424_165832.jpg?w=169&h=30020150424_165841.jpg?w=169&h=30020150424_165855.jpg?w=169&h=300

    The Miele dishwasher service manual states:

    The WaterProof System (WPS) consists of a number of interdependent safety features to provide protection against water leakage.

    1. Protection against solenoid valve leakage: Each water intake is controlled by an inlet valve. If this valve cannot close properly due to some defect or blockage by a foreign object, a second inlet valve ensures that the water supply is shut off.

    2. Protection against water intake hose leakage: If a leakage occurs, water flows along an outer hose sleeve surrounding the intake hose to the drip pan. Here a float switch then acts to switch off a microswitch which closes the inlet valves to cut off the water supply.

    3. Protection against dishwasher overflow: If some defect has caused the water level in the appliance to rise so that it overflows into the drip pan, and the water quantity sensor has also failed, the float switch is activated. This switches off a microswitch which closes the inlet valves to cut off the water supply. At the same time the drain pump is activated.

    4. Protection against drain pump failure or blocked drain path: In this case the water level in the appliance rises until it overflows into the drip pan where the float switch is activated. This switches off a microswitch which closes the inlet valves to cut off the water supply.

    Thanks for reading.

    David

    RD Appliance Service, Corp.

    http://www.rdapplianceservice.com

    RD Appliance Blog

  11. Here's a Thai-inspired chicken soup that is easy to make and bursting with flavor! It's healthy comfort food with an Asian twist.

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    Ingredients

    • 2 tablespoons coconut oil, ghee, or butter
    • 1 onion, chopped
    • 1-2 pounds uncooked chicken breast, diced
    • 1 inch piece of fresh ginger, peeled and chopped fine
    • 4 cloves garlic, minced, divided
    • 1 quart chicken broth (I use either homemade or a box of low sodium, no added MSG.)
    • 1 can coconut milk (look for this in the Asian/Thai section of the grocery store. I prefer regular, not "lite".)
    • 1 lime, juiced, divided
    • ¼ tsp. red pepper flakes
    • 4 scallions, chopped
    • ½ bunch cilantro, chopped
    • salt, to taste
    • optional: Thai fish sauce, cooked rice

    Directions

    Heat a soup pot over medium high heat, then add the coconut oil. Saute the onions with a little salt for a few minutes, then add the chicken chunks with a little more salt. Cook, stirring frequently, until chicken is just cooked through. Add the ginger and half of the garlic towards the end of this.

    Stir in the broth and bring to a boil, then stir in the coconut milk, half of the lime juice, and the red pepper flakes. Reduce the heat to low and simmer covered for at least 15 minutes (longer is fine, too).

    Turn off the heat, and add salt to taste (depends on the amount in your chicken broth). Stir in the rest of the garlic, the scallions, and most of the cilantro (leave a little aside for topping individual bowls). Add the rest of the lime juice if desired. Cover and let sit off-heat for 5 to 10 minutes, then serve.

    Great served over rice. Add a few drops of fish sauce to your serving to knock the flavor out of the park!

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