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  1. I have ice building up in the bottom of the freezer compartment on my Samsung RF4287HARS French Door Refrigerator, below the pull out drawer. It will build up to about 3/4"-1" thick and then impedes the closing of the door. Every 4-6 weeks, I need to remove the freezer drawer, melt and chop the ice and put everything back in. I have been doing this for three years on a 5 year old fridge. Samsung Customer Service is ABSOLUTELY NO HELP. What causes this? And can I fix it myself?
  2. Samsung French Door Direct Cool lce Maker Frozen Service Bulletin View File PUB ASC20170602002 Older version with programming instructions Models RF22K9381, RF22K9581, RF22KREDB, RF22M9581, RF23FSEDB, RF23HCEDB, RF23HSESB, RF23HTEDB, RF23J9011, RF23M8O, RF23M85, RF24FSEDB, RF24J9960, RF25HMEDB,RF263BEAE,RF263TEAE, RF265BEA RF26J75OO, RF2SHDEDB, RFzSHDEDT, RF2SHFEDB, RF2SHFEDT, RF2SHMEDB, RF2SJBEDB, R F28K9O7ORF28K938O, RF28K9580, RF3OHDED, RF3OKMEDB, RF31FMED, RF32FMQDB, RF323TED, RF3499 50,RF34H9960 Submitter Vance R Submitted 05/23/2019 Category Appliance Repair Manual Pot Luck Supper  
  3. Version 1.0.0

    112 downloads

    PUB ASC20170602002 Older version with programming instructions Models RF22K9381, RF22K9581, RF22KREDB, RF22M9581, RF23FSEDB, RF23HCEDB, RF23HSESB, RF23HTEDB, RF23J9011, RF23M8O, RF23M85, RF24FSEDB, RF24J9960, RF25HMEDB,RF263BEAE,RF263TEAE, RF265BEA RF26J75OO, RF2SHDEDB, RFzSHDEDT, RF2SHFEDB, RF2SHFEDT, RF2SHMEDB, RF2SJBEDB, R F28K9O7ORF28K938O, RF28K9580, RF3OHDED, RF3OKMEDB, RF31FMED, RF32FMQDB, RF323TED, RF3499 50,RF34H9960
  4. So I had an independent tech come out and he agreed that it smelled like Freon and noted that it was a closed system issue, had to have Samsung come out so it would be covered under the 5 year warranty. Samsung tech agreed that it smelled like Freon, called his supervisor who told him (without seeing anything) it can't be because the unit is still cooling. He checked the frost pattern and said there was one but not over the whole thing. He didn't check the freezer. Tech installed a new ice maker and left. He said if it's refrigerant we would smell kit again when the it gets cool. Unit started cooling and was at 45 degrees, then I checked again and it was 64, then I hit power cool again and it finally made back to the set temp of 37. Opened the middle drawer and I smelled it again. ANy ideas what I have going on?
  5. Samsung Direct Cool Ice Maker Frozen Service Bulletin View File PUB ASC20170602002 Revision date April 16, 2019 For models RF22K9381*, RF22K95*, RF22KRED, RF22M95*, RF22NP**, RF23J9011, RF23M8070, RF23M8090, RF23M8960, RF23M8570, RF23M8590, RF23HCED, RF23HTED, RF24FSED, RF25HMED, RF26J7500, RF28HDED, RF28HFED, RF28HMED, RF28JBED, RF28K9070, RF28K9380, RF28K9580, RF28M9580, RF28N9780, RF28HDEDP, RF28HFEDT, RF28NHED, RF263BEAEB, RF263TEAES, RF265BEAE, RF30KMEDB Submitter Ed V Submitted 05/01/2019 Category Appliance Repair Manual Pot Luck Supper  
  6. Version 1.0.0

    249 downloads

    PUB ASC20170602002 Revision date April 16, 2019 For models RF22K9381*, RF22K95*, RF22KRED, RF22M95*, RF22NP**, RF23J9011, RF23M8070, RF23M8090, RF23M8960, RF23M8570, RF23M8590, RF23HCED, RF23HTED, RF24FSED, RF25HMED, RF26J7500, RF28HDED, RF28HFED, RF28HMED, RF28JBED, RF28K9070, RF28K9380, RF28K9580, RF28M9580, RF28N9780, RF28HDEDP, RF28HFEDT, RF28NHED, RF263BEAEB, RF263TEAES, RF265BEAE, RF30KMEDB
  7. Many techs have trouble interpreting a schematic diagram and understanding how to use it for troubleshooting. In this webinar, held on March 29, 2019, we used a Samsung electric dryer and a GE double oven as case studies to review electric circuit principles and troubleshooting. Some of the topics we talked about: Neutral sensing in Samsung dryers: what that means, what it does, and how it affects troubleshooting Series and parallel circuits and how to identify them on a real-world schematic Voltage in a circuit as a DIFFERENCE in voltage between two points How it can be useful to use a reference other than Neutral for your voltage measurements when troubleshooting; Line can be a reference, too! Properly interpreting your meter reading based on your reference Using the Ten Step Tango to troubleshoot Developing troubleshooting strategies to do all your troubleshooting from the main control board Unique features in Samsung dryers to be aware of when troubleshooting a no-heat complaint. If you couldn't make it, premium tech members at Appliantology can watch the webinar recording here and current Master Samurai Tech students can watch it here. Not an Appliantology tech member? Click here Not a Master Samurai Tech Academy student? Click here
  8. Version 1.0.0

    25 downloads

    Basic model DW80J3020US Model Name DW80K5050US DW80K5050UB DW80K5050UW Model Code DW80K5050US/AA DW80K5050US/AC DW80K5050UB/AA DW80K5050UB/AC DW80K5050UW/AA DW80K5050UW/AC
  9. Samsung DW80K5050 Dishwasher Training Manual View File Basic model DW80J3020US Model Name DW80K5050US DW80K5050UB DW80K5050UW Model Code DW80K5050US/AA DW80K5050US/AC DW80K5050UB/AA DW80K5050UB/AC DW80K5050UW/AA DW80K5050UW/AC Submitter Samurai Appliance Repair Man Submitted 04/16/2019 Category Appliance Repair Manual Pot Luck Supper  
  10. Samurai Appliance Repair Man

    Samsung Service News, March 2019

    Version 1.0.0

    9 downloads

    HA Tech Tips 18 Coolant Changed from R134a to R600a in RF18FEN and RF20HFEN Refrigerators 19 New R600a Refrigerator Models Added to List of Models with Available Lokring Parts 20 Front Load Washer Vibration and Noise Troubleshooting Guide 27 Caring for Samsung’s Traditional Stainless Steel and Black Stainless Steel Appliances 33 HA GSPN Updates
  11. Samsung Service News, March 2019 View File HA Tech Tips 18 Coolant Changed from R134a to R600a in RF18FEN and RF20HFEN Refrigerators 19 New R600a Refrigerator Models Added to List of Models with Available Lokring Parts 20 Front Load Washer Vibration and Noise Troubleshooting Guide 27 Caring for Samsung’s Traditional Stainless Steel and Black Stainless Steel Appliances 33 HA GSPN Updates Submitter Samurai Appliance Repair Man Submitted 04/09/2019 Category Appliance Repair Manual Pot Luck Supper  
  12. Version 1.0.0

    12 downloads

    Model: NZ36K7570RS series
  13. Samsung NZ9300K NZ36K7570RS Cooktop Training and Service Manuals View File Model: NZ36K7570RS series Submitter Samurai Appliance Repair Man Submitted 03/27/2019 Category Appliance Repair Manual Pot Luck Supper  
  14. Samurai Appliance Repair Man

    Samsung DV42H Dryer Fast Track

    Version 1.0.0

    27 downloads

    Publication MY DV42H DR Production Date 10/30/14
  15. Samsung DV42H Dryer Fast Track View File Publication MY DV42H DR Production Date 10/30/14 Submitter Samurai Appliance Repair Man Submitted 03/25/2019 Category Appliance Repair Manual Pot Luck Supper  
  16. Version 1.0.0

    15 downloads

    MODEL NAME: RF28K* MODEL CODE: RF28K9070**/AA
  17. SAMSUNG RF9000K French Door Refrigerator Training Presentation View File MODEL NAME: RF28K* MODEL CODE: RF28K9070**/AA Submitter Samurai Appliance Repair Man Submitted 03/21/2019 Category Appliance Repair Manual Pot Luck Supper  
  18. Version 1.0.0

    16 downloads

    Model: RF28K9070 RF22K9381 RF28K9380 PUB DRRF28K9070 - 060616
  19. Samsung RF28K9380 RF28K9070 RF22K9381 Four-door Refrigerator Fast Track View File Model: RF28K9070 RF22K9381 RF28K9380 PUB DRRF28K9070 - 060616 Submitter Samurai Appliance Repair Man Submitted 03/21/2019 Category Appliance Repair Manual Pot Luck Supper  
  20. Samsung RF9000K RF28K9070SG Four-door Refrigerator Service Manual View File MODEL NAME: RF28K* / RF22K* MODEL CODE: RF28K9070**/AA RF22K938***/AA Submitter Samurai Appliance Repair Man Submitted 03/21/2019 Category Appliance Repair Manual Pot Luck Supper  
  21. Version 1.0.0

    14 downloads

    MODEL NAME: RF28K* / RF22K* MODEL CODE: RF28K9070**/AA RF22K938***/AA
  22. Samsung Dual Loading Washer Training Manual and Service Manual View File DUAL LOADING WASHER Basic Model: WF50K7500AV/A2 (WF7500K) Model Name: WV60M9900AV (WV9900M) Model Code: WV60M9900AV/A5 (WV9900M) Submitter Samurai Appliance Repair Man Submitted 03/01/2019 Category Appliance Repair Manual Pot Luck Supper  
  23. Version 1.0.0

    58 downloads

    DUAL LOADING WASHER Basic Model: WF50K7500AV/A2 (WF7500K) Model Name: WV60M9900AV (WV9900M) Model Code: WV60M9900AV/A5 (WV9900M)
  24. Samsung Service News - February 2019 View File HA Tech Tips 11 Dishwasher Service Kit Fixes WaterWall Dishwasher Door Leak Issue - REVISED Submitter Samurai Appliance Repair Man Submitted 02/28/2019 Category Appliance Repair Manual Pot Luck Supper  
  25. Version 1.0.0

    15 downloads

    HA Tech Tips 11 Dishwasher Service Kit Fixes WaterWall Dishwasher Door Leak Issue - REVISED
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