Search the Community

What do you do when an appliance, despite all appearances of normality, simply refuses to do its job? The Samurai and I were forced to answer this very question today. The culprit: A KitchenAid KGRS505XWH05 double oven all gas range. The complaint: The customer told us that neither the top nor the bottom ovens would ignite, but the cooktop worked fine. The customer's description turned out to be about right (for once). The upper oven broil and lower oven bake ignitors would glow for 10-20 seconds, and then the control board would shut them off -- you could hear the relay clicking each time it did this. No gas, no flame, no nothing. In addition, the upper bake ignitor wouldn't glow at all. We go ahead and pull out the range to test the gas valves and the ignitors. Gas valves tested good (electrically, at least). But the upper bake ignitor is reading megaohms of resistance. Way out of spec, so that explains why it wasn't glowing at all. The other two ignitors, however, are reading about 3.3 amps of current during run. That's borderline, but they should still be capable of igniting the burner. And it doesn't explain why the board is shutting them off after they've started glowing. Just replace the bad ignitor and slap in a new board, right? That'll fix all the problems! Not so fast. While lesser techs might have gone full PCM, we instead cracked out the tech sheet to see how to speak this board's language. This model actually has a pretty nice service mode. You can manually activate each load, check for error codes, do a control reset, all kinds of stuff. We found that when we manually activated the functional ignitors, they would glow, and the board wouldn't shut them off by itself. Progress! We just confirmed that the board is, for some reason, making a decision to shut off these ignitors during normal operation. But they're perfectly capable of staying on if you manually activate them. So what now? Maybe the error codes can give us some more info. We retrieve the error codes and, lo and behold, there is one: F1 E0. That's a MICOM communications error, and you know what the tech sheet says to do about it? "Replace the control." Okay, so now you replace the board, right? The tech sheet is telling you to! We weren't satisfied with that answer. Surely, there's more to be found here? We decided to take advantage of the tools provided by the machine's service mode and do a control reset. Then, we cleared that F1 E0 error code and cycled power to the range. The question to be answered here was this: was that error just a one-time deal, or will the control generate it again? After power was restored, we retrieved the errors again: no codes. We've proven that the error wasn't a recurring one! One last time, we test those upper broil and lower bake ignitors. They glow. We hold our breath. Nothing. And then, those beautiful blue flames. What happened here? Well, we don't really know what caused that F1 E0 code in the first place. It's possible that a power surge scrambled the control's brains a little. Whatever the case, just the presence of that communications error code prevented the board from wanting to run the ignitors. Why it would be programmed that way escapes me. But then again, the addled minds of Whirlpool's engineers are mysterious, aren't they? The control reset might have helped as well, so I recommend you do that in addition to clearing the error code if you encounter this problem yourself. The lesson here is this: always be thorough and logical in your troubleshooting. Figure out how the board thinks and how to talk to it -- replacing it should always be a last resort. Troubleshooting is NOT a mysterious "art" as some people like to say; it is a science, a logical thought process that applies the understanding of circuits and technology, including computer technology, to systematically solving problems. We teach you this in the Core Appliance Repair Training course at the Master Samurai Tech Academy. We also have a course specifically on the technology in cooking appliances and how to troubleshoot them, the Oven and Range repair course. Online, on-demand, self-paced, and with personal help and instruction from Team Samurai throughout the course to ensure that you snatch the pebble.

File Name: Kitchenaid Self-Cleaning Slide-In Electric Range File Submitter: Samurai Appliance Repair Man File Submitted: 17 Dec 2013 File Category: Appliance Repair Manual Pot Luck Supper Kitchenaid Self-Cleaning Slide-In Electric Range Models KESC300H KESC307H KESH307H JOB AID 4317335 KAC-34 Click here to download this file

Manufacturer: kitchenaide Type of Appliance: dishwasher Model Number: kdfe104dss2 Have you validated the model number at an online parts site like Repair Clinic? (yes or no): Yes Have you watched the video on how to search for manuals and have you searched the Downloads section prior to posting this request? (yes or no): Yes I am looking for the manuals, and information regarding the tech sheet for this model, thank you very much!

KitchenAid KSSC36FKB00 Refrigerator Job Aid View File PUB 4317326 Rev A This is the job aid for the following models of built in refrigerators MODELS: KSSC36FKB00 KSSC36FKS00 KSSC36QKS00 KSSC42FKB00 KSSC42FKS00 KSSC42QKS00 KSSC48FKB00 KSSC48FKS00 KSSC48QKS00 KSSP36QKS00 KSSP42QKS00 KSSP48QKS00 KSSS36FKB00 KSSS36FKT00 KSSS36FKW00 KSSS36FKX00 KSSS36QKB00 KSSS36QKT00 KSSS36QKW00 KSSS36QKX00 KSSS42FKB00 KSSS42FKT00 KSSS42FKW00 KSSS42FKX00 KSSS42QKB00 KSSS42QKT00 KSSS42QKW00 KSSS42QKX00 KSSS48FKB00 KSSS48FKT00 KSSS48FKW00 KSSS48FKX00 KSSS48QKB00 KSSS48QKT00 KSSS48QKW00 KSSS48QKX00 Submitter Rob Fowler Submitted 12/03/2019 Category Appliance Repair Manual Pot Luck Supper  

I have a kitchenAid stand mixer model ksm90. Although the speed control does increase when the lever is increased, the slowest speed is too fast. At the slowest speed it will fling flour out of the mixing bowl. Any suggestions what needs replaced or fixed would be great. Also, if a part is required where can it be purchased? Thanks

KitchenAid KBRS36MHX00 Refrigerator Tech Sheet View File PUB 2005213 Submitter Captain Dunsel Submitted 11/07/2019 Category Appliance Repair Manual Pot Luck Supper  

Convection blower fan is not turning, however element appears to be operating properly. I suspect the motor or drive belt but don't see how to access. I haven't dismounted the unit yet, is there an access panel on the side?

Hello everyone. My kitchenaid superba KGSC308LSS0 is acting up. it could be possessed. last friday my wife and kid was at home doing their normal home stuff, and suddenly my wife noticed that the house was getting way too hot with no apparent reason. She noticed that the oven was on but nothing was displayed on the control display. Since there was nothing displayed on the screen there were no mean to shut it down.. She got scared and called the Fire department.. Those busy brave man came into my house and unplugged and shut the gas off. I felt really bad.. After all the fiasco I went online and did some research on my own... Some say is the thermostat some say its the relay on control board..... Can anyone advice me a proper way to fix my possessed Range/Oven? I am scared because no one or my kids could be home alone and this could happen... Thank you in advance for your help guys!!

I have a 1 year old (just a couple of weeks after 1 year, of course) Kitchenaid French door refrigerator that is dripping down the refrigerator door seal in the middle where the 2 doors come together. there is a puddle on top of the freezer door and if freezes there. Someone told me that the gaskets around the door need to be replaced. Supposedly it is easy, pull old one out and insert new ones in. Would like to know if that diagnostic is correct and it is really that easy to replace. Also would like to know the exact part number to buy. Our seal is gray. Refrigerator is stainless steel. Help would be very much appreciated. Thank you I have a picture but not sure how to insert it into this post.

Kitchenaid KSSC48QVS02 Refrigerator Parts Manual View File PUB W10316711 Rev A Submitter Samurai Appliance Repair Man Submitted 05/09/2019 Category Appliance Repair Manual Pot Luck Supper  

Whirlpool Kitchenaid DSI range service pointer - won't reignite during cooking cycle View File Models: KGRA806P, KGRI801P, KGRK806P, KGSA906P & KGSI901P Whirlpool Slide-In Model GW395LEP Code dates: All Products built before XS10 CUSTOMER COMPLAINT: Gas oven won’t reignite during cooking cycles. PUB K8178519 Submitter Samurai Appliance Repair Man Submitted 04/14/2019 Category Appliance Repair Manual Pot Luck Supper  

Kitchenaid KUDS30IVSS4 Dishwasher Tech Sheet View File PUB W10142800 Rev C Submitter Samurai Appliance Repair Man Submitted 02/27/2019 Category Appliance Repair Manual Pot Luck Supper  

I have the KSCS25FTSS02 KitchenAid Refrigerator, out of the blue tonight it started beeping every 10 secs or so, when I open the door the lights go on and off and the display keeps flashing with different numbers. Im at a complete loss as what to do or what's causing it. Any help would be appreciated. small vine vid of it. https://vine.co/u/1412068236903759872?mode=list