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  1. I have a GE monogram side by side unit that has been overcooling the fresh food side as of late. The freezer registers right around 0 degrees as it should, but lately the fresh food section has been dropping to around 26 degrees and the only way to get it to stabilize is to shut the unit down completely. All of the temperature sensors ohmed out correctly and seem to be registering the proper temperatures as compared to my temperature readings. I think the quick cool drawer has something to do with it, but I believe it may only be half of the problem. The quick chill drawer has been getting as low as 16 degrees and the fan in the drawer seems to run almost constantly (which I believe should only run when the quick chill and quick thaw is set). But my main question is why is the freezer staying constant as the fridge continues to cool? Is it likely a damper issue? Damper seems to open and close correctly. Any direction or ideas would be greatly appreciated. Is there a field service guide or in software diagnostic mode on this unit? Thanks in advance.
  2. Need service manual. Problem is refrigerator getting too cold, touch control non responsive. Need to know how to instigate the test cycle. Freezer temp is 0 and freezer has frost on back wall, refer is 22-30 degrees and frost on damper. Never worked on one of these, suspect damper. Normally would suspect deft problem with frost on freezer back but with deft. problem the temps typically would be higher, not too cold. Need help! thanks Doc
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