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  1. I've been working with appliance techs online for over 20 years. One of the biggest changes I've seen in the tech community during that time is a steady decline in competence in troubleshooting electrical circuits. It's to the point today that many techs don't even know what real troubleshooting is or looks like. A common misunderstanding is that pattern recognition and parts changing are what constitute "troubleshooting." Real troubleshooting starts with a succinct problem statement that answers one or both of these questions: 1) What is the appliance doing that it should NOT be doing? 2)
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