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    • Samurai Appliance Repair Man

      Webinar Recordings Index Page   11/07/2017

      On-demand appliance repair training videos for Professional Appliantologist members Over 30 hours (and growing!) of original, high quality appliance training webinars developed and given by yours truly are at your fingertips, on topics you won't find anywhere else. Fill in those knowledge gaps, strengthen those areas of uncertainty, and boost your skills. Watch on mobile or desktop at your convenience whenever, wherever.  Ultra Short Primer on Basic Electricity, Circuits, Ohm's Law, and Schematic Reading (Length: 1:04:48) Basic Refrigerator Troubleshooting (Length: 1:10:45) Schematic Reading Workshop, 10/2015 (Length 1:19:08) Troubleshooting Strategies for Computer-Controlled Appliances (Length: 48:34) Semiconductors and PN Junctions (Length: 1:04:37) Appliance Temperature Sensing Devices & Technology (Length: 1:27:33) Voltage Measurements, Meters, Ghost Voltages, and Triac-controlled Neutrals (Length: 1:29:32) Troubleshooting with Tech Sheets, Part 1, 4/2016 (Length: 1:09:26) Troubleshooting with Tech Sheets, Part 2, 4/2016 (Length: 1:21:11) Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58) Pulse Width Modulated (PWM) Switches used in Samsung Switched Mode Power Supplies (SMPS) (Length: 27:07) PWM Computer Cooling Fan in a Whirlpool Refrigerator (Length: 14:53) Understanding AC Split-phase Household Power Supplies (Length: 52:41) Troubleshooting a Samsung Electric Dryer without Disassembly using Live Tests and the Schematic (Length: 22:47) Troubleshooting a Bosch Dishwasher No-Heat Problem using the Schematic and Live Tests (Length: 15:38) Linear Motors and Linear Compressors (Length: 55:54) Bi-directional PSC Drive Motor Systems in Whirlpool VM Washers (Length: 56:52) Appliance Service Call Structure and Troubleshooting Strategies (Length: 1:00:16) The Ten Step Troubleshooting Tango and Workshop Exercises (Length: 1:35:39) Troubleshooting Ten-Step Tango Advanced Workshop (Length: 1:32:06) Ten-Step Tango Troubleshooting Workshop: Refrigerators (Length: 1:35:57) Whirlpool Duet Washer Schematic Analysis & Whirlpool Dryer Moisture Sensor System (Length: 1:03:04) Neutral Vs. Ground, Inverter Microwave, Digital Communications, Loading Down in DC loads, and more! (Length: 1:14:45) Gas Oven Service Call After a Parts Changing Monkey (Length: 36:04) AFCI and GFCI Circuit Protection Technology (Length: 41:26) Troubleshooting Samsung Refrigerators and more (Length: 1:29:58) 3-way Valves and Dual Evaporator Refrigerators (Length: 1:15:45) Split-Phase Compressors and PTC Start Devices (Length: 1:11:57) Gas Dryer Ignition Systems (Length: 53:50) Refrigerator Sealed System Thermodynamics, Part 1 (Length: 43:07) Refrigerator Sealed System Thermodynamics, Part 2 (Length: 1:09:09) Refrigerator Sealed System Thermodynamics, Part 3 (Length: 1:11:56) Refrigerator Sealed System Thermodynamics, Part 4 (Length: 37:45) Refrigerator Sealed System Thermodynamics, Part 5 (Length: 16:35) To access these webinars and all the other info-goodies here at Appliantology, become a Professional Appliantologist today. If you need cost-effective, time-flexible, state-of-the-art appliance technical training, check out the Master Samurai Tech Academy.
    • Son of Samurai

      [Webinar] Appliantology Workshop   12/14/2017

      In the first part of the webinar, we'll discuss some industry news, hot off the presses! After that, we'll give a brief 30 minute tour of the many valuable features that make Appliantology such a powerful information tool for your business.  

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Found 51 results

  1. Sealed System Thermodynamics Webinar Homework Assignment View File This is the homework assignment from the sealed system thermodynamics webinar on 10/2/2017. This will help cement the concepts of Using P-T saturation tables to calculate superheat and subcooling Using the P-H diagram to plot and analyze a refrigeration cycle We'll start the next session on this topic by reviewing this homework assignment. Submitter Samurai Appliance Repair Man Submitted 10/03/2017 Category Appliance Repair Manual Pot Luck Supper  
  2. Version 1.0.0

    45 downloads

    This is the homework assignment from the sealed system thermodynamics webinar on 10/2/2017. This will help cement the concepts of Using P-T saturation tables to calculate superheat and subcooling Using the P-H diagram to plot and analyze a refrigeration cycle We'll start the next session on this topic by reviewing this homework assignment.
  3. [Webinar] Open Q&A

    until
    Who: Professional Appliantologists, Senior Appliantology Fellows, and Legacy Tech members at Appliantology Master Samurai Tech Academy students enrolled in any technical course Mr. Appliance® Academy students enrolled in Bundle 1 What: Open Q&A - This Office Hours is Open Q&A which means bring me your questions about: Your coursework at the Master Samurai Tech Academy A tricky tech sheet or schematic you’d like some help with Questions about a particular technology used in appliances Other bidness or technical questions If you have a specific technical topic you'd like us to talk about, send it in NOW so I can pull together any schematics or tech info for us to look at together. You can either post it as a comment below or use the Contact Form. If you wait until the day of the webinar, I may not have time to pull stuff together for it. When: Monday, August 21, 2017, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. Professional Appliantologists, and Legacy Techs- HEADS UP: Request an invitation by 6:30PM on the webinar date or else nolo contendre, compadre! Master Samurai Tech Academy Students: RSVP here. Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are three tips to ensure that the webinars are a smooth, cool experience for you: Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. Enter your name at the "knock to enter" window on the meeting page- if you leave it blank, you won't be able to enter. Watch this ultra-short video on how to use your Join.me control console.
  4. [Webinar] Open Q&A

    until
    Who: Professional Appliantologists, Senior Appliantology Fellows, and Legacy Tech members at Appliantology Master Samurai Tech Academy students enrolled in any technical course Mr. Appliance® Academy students enrolled in Bundle 1 What: Open Q&A - This Office Hours is Open Q&A which means bring me your questions about: Your coursework at the Master Samurai Tech Academy A tricky tech sheet or schematic you’d like some help with Questions about a particular technology used in appliances Other bidness or technical questions If you have a specific technical topic you'd like us to talk about, send it in NOW so I can pull together any schematics or tech info for us to look at together. You can either post it as a comment below or use the Contact Form. If you wait until the day of the webinar, I may not have time to pull stuff together for it. When: Monday, July 31, 2017, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. Professional Appliantologists, and Legacy Techs- HEADS UP: Request an invitation by 6:30PM on the webinar date or else nolo contendre, compadre! Master Samurai Tech Academy Students: RSVP here. Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are three tips to ensure that the webinars are a smooth, cool experience for you: Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. Enter your name at the "knock to enter" window on the meeting page- if you leave it blank, you won't be able to enter. Watch this ultra-short video on how to use your Join.me control console.
  5. [Webinar] Open Q&A

    until
    Who: - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Tech members at Appliantology - Master Samurai Tech Academy students enrolled in any technical course - Mr. Appliance® Academy students enrolled in Bundle 1 What: Open Q&A - if you're having trouble understanding something in your coursework here at the Academy, this is a great time and place to get live help from the Samurai. If you have a specific schematic or tech sheet you'd like us to review, please send it in to me ahead of time so I can have it ready to share on the screen. When: Monday, July 24, 2017, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Techs- HEADS UP: Request an invitation by 6:30PM on the webinar date or else nolo contendre, compadre - Master Samurai Tech Academy Students: RSVP here. - Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are a couple tips to ensure that the webinars are a smooth, cool experience for you: 1. Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. 2. Watch this ultra-short video on how to use your Join.me control console while you're in the web meeting because you're gonna wanna do cool stuff like: - correctly connect your audio (without producing the dreaded echo!) so you and everyone else can hear what the Samurai is explaining - mute and unmute yourself so we can keep the microphones open and we can all talk
  6. [Webinar] Open Q&A

    until
    Who: - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Tech members at Appliantology - Master Samurai Tech Academy students enrolled in any technical course - Mr. Appliance® Academy students enrolled in Bundle 1 What: Open Q&A - tech questions, MST Academy coursework questions, bidness questions, whatever. Also, a peek inside the hot, new Oven and Range Repair training course at the MST Academy. When: Monday, July 17, 2017, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Techs- Request an invitation - Master Samurai Tech Academy Students: RSVP here. - Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are a couple tips to ensure that the webinars are a smooth, cool experience for you: 1. Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. 2. Watch this ultra-short video on how to use your Join.me control console while you're in the web meeting because you're gonna wanna do cool stuff like: - correctly connect your audio (without producing the dreaded echo!) so you and everyone else can hear what the Samurai is explaining - mute and unmute yourself so we can keep the microphones open and we can all talk
  7. until
    Who: - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Tech members at Appliantology - Master Samurai Tech Academy students enrolled in any technical course - Mr. Appliance® Academy students enrolled in Bundle 1 What: GFCI and AFCI Circuit Protection Technology. We're going to go inside GFCI and AFCI circuit protection devices and figure out exactly how each technology works and nuisance tripping issues with each. When: Monday, June 12, 2017, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Techs- See this topic in the Bidness Skool forum - Master Samurai Tech Academy Students: RSVP here. - Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are a couple tips to ensure that the webinars are a smooth, cool experience for you: 1. Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. 2. Watch this ultra-short video on how to use your Join.me control console while you're in the web meeting because you're gonna wanna do cool stuff like: - correctly connect your audio (without producing the dreaded echo!) so you and everyone else can hear what the Samurai is explaining - mute and unmute yourself so we can keep the microphones open and we can all talk
  8. Gas Dryer Ignition Systems Webinar Recording

    We went on a journey of wonder and discovery in last night's webinar and demystified those vexing gas dryer ignition systems. We learned how the two-stage gas valve works; how it is controlled by those three valve coils, a radiant sensor, and ignitor. We also learned what a "split coil" is and how it works. We also had an encounter with technical gremlins that attempted to thwart the Appliantological gospel but they were quickly slain. The recording also includes a good roll of the video I tried to play during the webinar. After a little TLC from the Nads o' Samurai (my two sons) who edited the recordings and came up with this Final Cut edition, Professional Appliantologist members and Master Samurai Tech Academy students who couldn't join us last night for the live webinar can share in the adventure at their convenience. Professional Appliantologist members may watch the webinar recording here. Master Samurai Tech Academy students may watch here.
  9. [Webinar] Gas Dryer Ignition Systems, Monday, May 22, 2017 @7PM ET

    until
    Who: - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Tech members at Appliantology - Master Samurai Tech Academy students enrolled in any technical course - Mr. Appliance® Academy students enrolled in Bundle 1 What: Gas Dryer Ignition Systems. We're going to unpack all that funny business with two valves, two valve coils, split coils, radiant sensor, and ignitors and see how all these components work together to create an efficient and fail-safe ignition system in gas dryers. When: Monday, May 22, 2017, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Techs- See this topic in the Bidness Skool forum - Master Samurai Tech Academy Students: RSVP here. - Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are a couple tips to ensure that the webinars are a smooth, cool experience for you: 1. Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. 2. Watch this ultra-short video on how to use your Join.me control console while you're in the web meeting because you're gonna wanna do cool stuff like: - correctly connect your audio (without producing the dreaded echo!) so you and everyone else can hear what the Samurai is explaining - mute and unmute yourself so we can keep the microphones open and we can all talk
  10. until
    Who: - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Tech members at Appliantology - Master Samurai Tech Academy students enrolled in any technical course - Mr. Appliance® Academy students enrolled in Bundle 1 What: Gas Oven Service Call after a Parts Changing Monkey. We're called in on a gas oven problem after a PCM has already failed to identify and fix the problem. This Office Hours is based on a true story! When: Monday, May 8, 2017, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Techs- See this topic in the Bidness Skool forum - Master Samurai Tech Academy Students: RSVP here. - Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are a couple tips to ensure that the webinars are a smooth, cool experience for you: 1. Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. 2. Watch this ultra-short video on how to use your Join.me control console while you're in the web meeting because you're gonna wanna do cool stuff like: - correctly connect your audio (without producing the dreaded echo!) so you and everyone else can hear what the Samurai is explaining - mute and unmute yourself so we can keep the microphones open and we can all talk
  11. [Webinar] Troubleshooting Case Studies; Open Q&A, Monday, April 24 @7PM ET

    until
    Who: - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Tech members at Appliantology - Master Samurai Tech Academy students enrolled in any technical course - Mr. Appliance® Academy students enrolled in Bundle 1 What: Troubleshooting Case Studies and Open Q&A. We'll apply the Ten Step Tango troubleshooting procedure to a couple of service call scenarios on gas and electric ovens. We'll use whatever time we have left for open Q&A. If you have a specific question you'd like us to go over, please send it in now so I can have time to prepare instructional material. You can do that by posting it here as a reply to this Calendar event. When: Monday, April 24, 2017, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Techs- See this topic in the Bidness Skool forum - Master Samurai Tech Academy Students: RSVP here. - Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are a couple tips to ensure that the webinars are a smooth, cool experience for you: 1. Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. 2. Watch this ultra-short video on how to use your Join.me control console while you're in the web meeting because you're gonna wanna do cool stuff like: - correctly connect your audio (without producing the dreaded echo!) so you and everyone else can hear what the Samurai is explaining - mute and unmute yourself so we can keep the microphones open and we can all talk
  12. [Webinar] Troubleshooting Gas Ranges, Monday, April 3 @7PM ET

    until
    Who: - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Tech members at Appliantology - Master Samurai Tech Academy students enrolled in any technical course - Mr. Appliance® Academy students enrolled in Bundle 1 What: We'll apply the Ten Step Tango troubleshooting procedure and what we learned about gas ignition systems in the last Office Hours to case study troubleshooting scenarios on gas ranges. When: Monday, April 3, 2017, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Techs- See this topic in the Bidness Skool forum - Master Samurai Tech Academy Students: RSVP here. - Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are a couple tips to ensure that the webinars are a smooth, cool experience for you: 1. Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. 2. Watch this ultra-short video on how to use your Join.me control console while you're in the web meeting because you're gonna wanna do cool stuff like: - correctly connect your audio (without producing the dreaded echo!) so you and everyone else can hear what the Samurai is explaining - mute and unmute yourself so we can keep the microphones open and we can all talk
  13. until
    Who: - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Tech members at Appliantology - Master Samurai Tech Academy students enrolled in any technical course - Mr. Appliance® Academy students enrolled in Bundle 1 What: All things sparky and gassy: Gas burner spark ignition systems; Electrode detection of gas flame theory of operation; Direct Spark Ignition (DSI) systems When: Monday, March 13, 2017, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Techs- See this topic in the Bidness Skool forum: - Master Samurai Tech Academy Students: RSVP here. - Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are a couple tips to ensure that the webinars are a smooth, cool experience for you: 1. Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. 2. Watch this ultra-short video on how to use your Join.me control console while you're in the web meeting because you're gonna wanna do cool stuff like: - correctly connect your audio (without producing the dreaded echo!) so you and everyone else can hear what the Samurai is explaining - mute and unmute yourself so we can keep the microphones open and we can all talk
  14. We talked about lots of good stuff last night at the Office Hours webinar. I started off with a brief presentation on Neutral and Ground in AC circuits, explaining how they are different and each serves different purposes in AC circuits. Then we applied what we learned about power supplies in that presentation to decipher some crappy instructions in a service bulletin for a Whirlpool inverter microwave where we had to figure out how to test the digital data input to the inverter. We then spring boarded off that to talk about digital data communications in appliances. Even though the example we used was a Samsung dishwasher, the principles we discussed are common to ALL appliances, regardless of brand or model. While we were talking about digital data communications, it seemed like a good flow to get into a discussion about "loading down" in DC power supplies and the troubleshooting technique we would use to test for this. We also talked about why loading down is not an issue affecting AC loads. But AC loads and switches have their own special way of failing that we as techs need to be aware of: failing under load. So we talked about why we don't trust ohms testing for AC loads and switches. Finally, we talked about how a high resistance connection (less than 5 ohms!) at a thermostat in an electric dryer can cause long dry times by robbing wattage from the heating element. We worked through a simple Ohm's Law calculation to show how this happens. This little exercise also illustrated the value of having the Ohm's Law pie chart readily accessible in the photo album of your phone so you don't have to rely on memory because it plays tricks on you! Professional Appliantologist members can watch the webinar recording here. Master Samurai Tech students can watch it here. Enjoy!
  15. [Webinar] Open Q&A, Monday, March 6, 2017, @7 PM ET

    until
    Who: - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Tech members at Appliantology - Master Samurai Tech Academy students enrolled in any technical course - Mr. Appliance® Academy students enrolled in Bundle 1 What: Open Q&A. If you have questions about your training at the MST Academy, such as understanding a quiz question or concepts, here's your chance for live help. If you have a specific tech sheet or troubleshooting situation you'd like to talk about, please post the model number and problem statement here well in advance so I can have it ready to share on the screen. When: Monday, March 6, 2017, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Techs- See this topic in the Bidness Skool forum: - Master Samurai Tech Academy Students: RSVP here. - Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are a couple tips to ensure that the webinars are a smooth, cool experience for you: 1. Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. 2. Watch this ultra-short video on how to use your Join.me control console while you're in the web meeting because you're gonna wanna do cool stuff like: - correctly connect your audio (without producing the dreaded echo!) so you and everyone else can hear what the Samurai is explaining - mute and unmute yourself so we can keep the microphones open and we can all talk
  16. [Webinar] Open Q&A, Monday, February 27, 2017, @7 PM ET

    until
    Who: - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Tech members at Appliantology - Master Samurai Tech Academy students enrolled in any technical course - Mr. Appliance® Academy students enrolled in Bundle 1 What: Open Q&A. If you have questions about your training at the MST Academy, such as understanding a quiz question or concepts, here's your chance for live help. If you have a specific tech sheet or troubleshooting situation you'd like to talk about, please send me the model number and problem statement in advance so I can have it ready to share on the screen. When: Monday, February 27, 2017, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Techs- See this topic in the Bidness Skool forum: https://appliantology.org/topic/62095-webinar-open-qa-monday-february-27-2017-7-pm-et/ - Master Samurai Tech Academy Students: RSVP here. - Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are a couple tips to ensure that the webinars are a smooth, cool experience for you: 1. Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. 2. Watch this ultra-short video on how to use your Join.me control console while you're in the web meeting because you're gonna wanna do cool stuff like: - correctly connect your audio (without producing the dreaded echo!) so you and everyone else can hear what the Samurai is explaining - mute and unmute yourself so we can keep the microphones open and we can all talk
  17. until
    Who: - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Tech members at Appliantology - Master Samurai Tech Academy students enrolled in any technical course - Mr. Appliance® Academy students enrolled in Bundle 1 What: We'll continue our troubleshooting workshop series by applying the Ten-Step Tango procedure to several different refrigerators and scenarios. When: Monday, January 16, 2017, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Techs- See this topic in the Bidness Skool forum: https://appliantology.org/topic/61520-webinar-ten-step-tango-troubleshooting-workshop-refrigerators-monday-january-16-2017-7pm-et/ - Master Samurai Tech Academy Students: RSVP here. - Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are a couple tips to ensure that the webinars are a smooth, cool experience for you: 1. Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. 2. Watch this ultra-short video on how to use your Join.me control console while you're in the web meeting because you're gonna wanna do cool stuff like: - correctly connect your audio (without producing the dreaded echo!) so you and everyone else can hear what the Samurai is explaining - mute and unmute yourself so we can keep the microphones open and we can all talk
  18. Troubleshooting is the big missing skill among appliance techs today. This is the skill that distinguishes parts changing monkeys (PCMs) from Master Samurai Techs. It's the difference between a drunken street brawler making monkey jabs versus a trained MMA fighter making kill shots. PCMs will thrash about wildly, monkey-jabbing at components hoping to get lucky and usually end up getting their asses kicked. Anyone can monkey jab and the sad truth is that this is the dominant practice of the appliance repair trade today. It doesn't have to be that way. Anyone who wants to can learn how to make kill strikes like a Master Samurai Tech. Master Samurai Techs don't rely on luck. They have a plan of attack, a strategy. They deploy precision kill strikes that have been honed in the Dojo-- training at the Master Samurai Tech Academy and in the Office Hours webinars-- and systematically dominate the appliance. Whether you're troubleshooting a simple GE dryer with just a mechanical timer or a Sub-Zero refrigerator with a microcomputer board, multiple sub boards and two different compressor technologies, the troubleshooting procedure is the same. That's the Ten-Step Tango: a structured, disciplined procedure for solving problems. In our Office Hours webinars, we've begun a series of workshops on the Ten-Step Tango, applying it to different troubleshooting scenarios on real-world appliances. We started off by introducing the Ten-Step Tango procedure and then applied it to simple appliances (no control boards, just mechanical controls, like timers). Then, in the next workshop, we kicked it up a notch and troubleshot appliances with multiple control boards, digital communications, hoodoo, voodoo, and all kinda weird stuff. The workshop webinar recordings, along with all the other Office Hours webinar recordings, are available for Professional Appliantologists and Master Samurai Tech Academy students to watch at the links below: Master Samurai Tech Academy Students: http://mastersamuraitech.com/webinar-recordings/ Mr. Appliance® Academy Bundle 1 Students: http://mrappliance.mastersamuraitech.com/appliance-repair-course-support/student-forums/forum/webinar-recordings/ Professional Appliantologists: https://appliantology.org/topic/58003-webinar-recordings-index-page/ The next workshop will be in January 2017 and will be announced here at Appliantology as well as in the MST-Appliantology newsletter.
  19. [Webinar] Tech Training, topic TBA, Monday, December 19 @7PM ET

    until
    Who: - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Tech members at Appliantology - Master Samurai Tech Academy students enrolled in any technical course - Mr. Appliance® Academy students enrolled in Bundle 1 What: Technical topic to be announced in the MST-Appliantology newsletter. If you'd like to get on the newsletter mailing list, you may do so here. If you have a particular topic or tech sheet you'd like us to talk about, please post it below. When: Monday, December 12, 2016, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Techs- See this topic in the Bidness Skool forum: https://appliantology.org/topic/61253-webinar-tech-training-topic-tba-monday-december-19-2016-7pm-et/ - Master Samurai Tech Academy Students: RSVP here. - Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are a couple tips to ensure that the webinars are a smooth, cool experience for you: 1. Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. 2. Watch this ultra-short video on how to use your Join.me control console while you're in the web meeting because you're gonna wanna do cool stuff like: - correctly connect your audio (without producing the dreaded echo!) so you and everyone else can hear what the Samurai is explaining - mute and unmute yourself so we can keep the microphones open and we can all talk
  20. [Webinar] Tech Training, topic TBA, Monday, December 12 @7PM ET

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    Who: - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Tech members at Appliantology - Master Samurai Tech Academy students enrolled in any technical course - Mr. Appliance® Academy students enrolled in Bundle 1 What: Technical topic to be announced in the MST-Appliantology newsletter. If you'd like to get on the newsletter mailing list, you may do so here. If you have a particular topic or tech sheet you'd like us to talk about, please post it below. When: Monday, December 12, 2016, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Techs- See this topic in the Bidness Skool forum: https://appliantology.org/topic/61137-webinar-tech-training-topic-tba-monday-december-12-2016-7pm-et/ - Master Samurai Tech Academy Students: RSVP here. - Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are a couple tips to ensure that the webinars are a smooth, cool experience for you: 1. Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. 2. Watch this ultra-short video on how to use your Join.me control console while you're in the web meeting because you're gonna wanna do cool stuff like: - correctly connect your audio (without producing the dreaded echo!) so you and everyone else can hear what the Samurai is explaining - mute and unmute yourself so we can keep the microphones open and we can all talk
  21. [Webinar] Open Q&A, Monday, December 5, @7PM ET

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    Who: - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Tech members at Appliantology - Master Samurai Tech Academy students enrolled in any technical course - Mr. Appliance® Academy students enrolled in Bundle 1 What: Open Q&A. Anything goes: technical topics, business-related questions, help using either the Appliantology or Master Samurai Tech websites. If you have a specific tech sheet or topic you'd like to talk about, please send it to me in advance so I can have it ready to screen share with everyone. When: Monday, December 5, 2016, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Techs- See this topic in the Bidness Skool forum: https://appliantology.org/topic/61051-webinar-open-qa-monday-december-5-7pm-et/ - Master Samurai Tech Academy Students: RSVP here. - Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are a couple tips to ensure that the webinars are a smooth, cool experience for you: 1. Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. 2. Watch this ultra-short video on how to use your Join.me control console while you're in the web meeting because you're gonna wanna do cool stuff like: - correctly connect your audio (without producing the dreaded echo!) so you and everyone else can hear what the Samurai is explaining - mute and unmute yourself so we can keep the microphones open and we can all talk
  22. [Webinar] Open Q&A, Monday, November 21, @7PM ET

    until
    Who: - Professional Appliantologist members at Appliantology - Master Samurai Tech Academy students enrolled in any technical course - Mr. Appliance® Academy students enrolled in Bundle 1 What: Open Q&A. Anything goes: technical topics, business-related questions, help using either the Appliantology or Master Samurai Tech websites. If you have a specific tech sheet or topic you'd like to talk about, please send it to me in advance so I can have it ready to screen share with everyone. When: Monday, November 21, 2016, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. - Professional Appliantologists- See this topic in the PA forum: https://appliantology.org/topic/60713-webinar-open-qa-monday-november-7-7pm-et/ - Master Samurai Tech Academy Students: RSVP here. - Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are a couple tips to ensure that the webinars are a smooth, cool experience for you: 1. Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. 2. Watch this ultra-short video on how to use your Join.me control console while you're in the web meeting because you're gonna wanna do cool stuff like: - correctly connect your audio (without producing the dreaded echo!) so you and everyone else can hear what the Samurai is explaining - mute and unmute yourself so we can keep the microphones open and we can all talk
  23. [Webinar] Open Q&A, Monday, November 7, @7PM ET

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    Who: - Professional Appliantologist members at Appliantology - Master Samurai Tech Academy students enrolled in any technical course - Mr. Appliance® Academy students enrolled in Bundle 1 What: Open Q&A. Anything goes: technical topics, business-related questions, help using either the Appliantology or Master Samurai Tech websites, even non-appliance topics! If you have a specific tech sheet you'd like to talk about, please send it to me in advance so I can have it ready to screen share with everyone. When: Monday, November 7, 2016, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. - Professional Appliantologists- See this topic in the PA forum: https://appliantology.org/topic/60713-webinar-open-qa-monday-november-7-7pm-et/ - Master Samurai Tech Academy Students: RSVP here. - Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are a couple tips to ensure that the webinars are a smooth, cool experience for you: 1. Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. 2. Watch this ultra-short video on how to use your Join.me control console while you're in the web meeting because you're gonna wanna do cool stuff like: - correctly connect your audio (without producing the dreaded echo!) so you and everyone else can hear what the Samurai is explaining - mute and unmute yourself so we can keep the microphones open and we can all talk
  24. Great turn out for this webinar-- had over 30 people on! That means there are lots of techs who recognize the need for help with these skills. This is good because they can be easily learned by anyone who wants to learn them! This webinar lays out a road map for you to declare your independence from tech lines. Professional Appliantologist members may watch the webinar recording here: Appliance Service Call Structure and Troubleshooting Strategies Master Samurai Tech Academy students may watch here: Click here to go to the webinar! Mr. Appliance® Academy Bundle 1 students may watch here: Appliance Service Call Structure and Troubleshooting Strategies This recording has also been added to the ever-growing Webinar Recordings Index Page.
  25. until
    Who: - Professional Appliantologist members at Appliantology - Master Samurai Tech Academy students enrolled in any technical course - Mr. Appliance® Academy students enrolled in Bundle 1 What: Appliance Service Call Structure and Troubleshooting Strategies. A disciplined, focused troubleshooting structure is something that most techs are lacking, even those with many years of experience. This webinar will present an overall framework or mental structure that both prepares you for the call and helps to organize and focus your thinking during the call. Both experienced and new techs will benefit from this webinar. When: Monday, October 24, 2016, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. - Professional Appliantologists- See this topic in the PA forum: - Master Samurai Tech Academy Students: RSVP here. - Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are a couple tips to ensure that the webinars are a smooth, cool experience for you: 1. Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. 2. Watch this ultra-short video on how to use your Join.me control console while you're in the web meeting because you're gonna wanna do cool stuff like: - correctly connect your audio (without producing the dreaded echo!) so you and everyone else can hear what the Samurai is explaining - mute and unmute yourself so we can keep the microphones open and we can all talk