Troubleshoot modern appliances with confidence…

Click here to check out our structured, online appliance repair training courses for rookies and experienced techs.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

Stay connected with us...

Samurai on Facebook - become a fan today! Sign up for our free newsletter and keep up with all things Appliantology. Subscribe to our YouTube channel for lots of appliance repair tips and help! Follow the Samurai on Twitter and get timely morsels of Appliantological Wisdom! Subscribe to our MST Radio podcast to learn secrets of the trade.
  • Announcements

    • Samurai Appliance Repair Man

      Welcome to our new server!   06/21/2017

      We just completed big migration to a new server. Looks like everything is working fine. If you see any weirdness, let us know!  
Samurai Appliance Repair Man

RepairClinic Earns the Coveted Intergalactic Samurai-Approved Certification

4 posts in this topic

274881018_28e6ce3431_t.jpgAs long-time readers of these hallowed electrons know, Samurai Appliance Repair Man awards the widely-acclaimed Intergalactic Samurai Approved Certification (ISAC) each year to an outstanding bidness in the appliance repair field. I am pleased to announce that has earned the coveted ISAC for 2006.

Recently, I flew the Samurai Learjet to Detroit and visited the good folks at, the biggest (and best) online appliance parts store. When I landed at Detroit Metro, I was pleased to see that the limousine was already there waiting for me.

japanesearmy.thumbnail.jpgAt their brand-new, modern, 72,000 square-foot facility in Canton, MI, the Repairclinic machine hums away, day and night, taking orders and shipping out parts all over the US (Canada coming soon! …maybe …hopefully icon_mrgreen.gif )– a very impressive and high-tech operation. Here’s an aerial shot of the Samurai inspecting the RepairClinic facility and staff.

So, how did RepairClinic earn the coveted and cherished ISAC? Well, for starters, all orders are received, processed, and shipped right from their own facility in Canton, MI. This means you get your parts FAST. In fact, almost all orders are shipped the same day the order is received. All the other online parts stores use some other third party, unknown to you, for order fulfillment. In addition to increasing costs for you and delaying your shipment, these kinds of third-party arrangements also complicates things like returns. Speaking of returns…

If you click through any link on this website to get to RepairClinic, such as this one, and order parts, you can return that part, no matter what it is, for any reason, even electrical parts! Lemme run that last part by you again in case you missed it, Slick: …even electrical parts. This is unheard of in all the dark, murky underworld of home appliances. I dare you to find any other vendor with a similar policy. No, I DOUBLE dare you!

samurai_with_weapons_-_kusakabe_kimbei_1841-1934.thumbnail.jpgBut. of course, it wasn’t all work during my visit to RepairClinic; we made time for socializing and getting to know each other. For example, here’s a picture of me cracking up RepairClinic’s CEO, Larry Beach (right), and President, Chris Hall (left), by doing a really cool Darth Vader imitation. Good times, good times.

Congratulations to the RepairClinic Team!

Share this post

Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

Do they do any over-the-counter sales? I'm in the Canton area quite often.

Could you suggest to them the idea of carrying more items technicians commonly need. I'm thinking high temp wire terminals, ceramic wire nuts, industrial epoxies, and all the other stuff us Masters and Grasshoppers need to Get-R-Done. The industrial supply houses charge way too much for that kind of stuff.

Another idea...

If they sold a basic, but good quality, multimeter that would be suitable for Grasshopper use, it would be easier for us to tell them how to use it.

Maybe a full line of Professional tools and equipment? They have a good sales and distribution system in place.

Just a thought.


Share this post

Link to post
Share on other sites

As for over-the-counter sales, yes, they have a walk-in part counter right there at the front entrance of their facility. I, too, wish they would carry more tech tools and accessories, wish I had thought to raise that at the meeting, er, I mean, inspection.

They do sell a decent, low-cost digital VOM:

That's the meter I link to on my Basic Electrical Measurements pages:

These are all great suggestions, Nick! I will pass these along to RepairClinic. Thanks for your comments. :dude:

Share this post

Link to post
Share on other sites

It's too much to hope for, but a good auto-ranging DMM is something every home DIY'er should invest in. Even if you spend $120 on a Fluke 12, you can expect years of faithful service, and it could pay for itself many times over.

I use a Fluke 16, it's a fine tool, and it's up to the task of daily professional use.


Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now