Whirlpool Washer (CAE2745FQ0 ) Lid Lock Won't Engage

[mpatel1991]

CAE2745FQ0 Whirlpool Washer - https://www.partselect.com/Models/CAE2745FQ0/

Replaced an unresponsive control board with a refurb unit and ran through a calibration and then diagnostic mode. Everything seems fine except the lid lock wont engage. Got a replacement lid lock and installed it, ran machine through calibration again and still cant seem to get it to lock. I can run through any diagnostics you guys suggest but I'm totally stumped. The next things I was going to do was change the small wiring hardness that goes from the new board to the new lid lock but short of that I have no idea whats going on. Any suggestions you have would be great.

Thanks

links to all manuals and technical documents for this model below.

https://servicematters.com/en_US/guest-search?query=CAE2745FQ0%20

[dfphoto]

did you run the diagnostic to test the lid lock? do that and report... check your lid see if its bent did you. replace the strike?

[mpatel1991]

So I got it into diagnostic mode and ran what the manual listed as Lid lock test the cold water began to run. When i ran the next command which was run cold water the hot began to run. Its like every entry was one off from what I anticipated. Most of the functions wouldn't run at all because they depended on the lid locking so it would just flash at me.

I did not replace the lid strike (pictures attached) but can do that if you think its a good idea. It doesn't have an tension on it or anything. It can sort of play back and forth as needed. Not sure what its supposed to feel like.

[dfphoto]

pretty sure it is supposed to be spring loaded its not supposed to flap around like nothing that's the issue.

[mpatel1991]

I got one on order. I will report back in 2-3 days when I install

[dfphoto]

that would be nice so it flops around you should be good to go after.. can't hurt unplug it for a 5-10 min.