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CBILaundry

Duet Dryer Door

5 posts in this topic

New person to Home Laundry woes.  My new Duet Dryer door will not stay shut.  Is there something in the door assembly that I can do to fix without calling for service?

Door Closes and cycle starts but less than a minute in the light comes on and the cycle stops.

Thanks

 

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Need appliance parts? Call 877-803-7957 now!

New, as in how new, still in warranty new???  Model number on that dryer???   If new seems like you would want to be calling for warranty service??

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Yes that new.  I do not know the model number however  I purchased it at a Sears Refurbishment location and it was labeled new with cosmetic issues.  It is under 30 day but as soon as I find the recipt I am purchasing the extended warranty.  I was hoping to find some thing that I could do rather than propping something against the door for now.

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hummmm, this is not good.  Means was sold and returned with problems, and hopefully repaired, but sounds like not.   You will need to be sure you can buy an extended warranty on this. You could probably take the unit apart and see what might be keeping the door from staying shut but I would let them deal with this if it is under warranty since they might say you damaged it.

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Thanks.  Looks like I will be calling them in to take a look at it.

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