Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Check out our online tech training courses at Master Samurai Tech…

Click here to check out our structured, online appliance repair training courses for rookies and experienced techs.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

Stay connected with us...

Samurai on Facebook - become a fan today! Sign up for our free newsletter and keep up with all things Appliantology. Subscribe to our YouTube channel for lots of appliance repair tips and help! Follow the Samurai on Twitter and get timely morsels of Appliantological Wisdom! Subscribe to our MST Radio podcast to learn secrets of the trade.
JRA

Kenmore washer

10 posts in this topic

Konichiwa, oh great master! I am a newbie to this forum, but in great need of advice.

My Kenmore washer, model 110.82873120, filled and completed the wash cycle, then stopped. Manually turning the timer knob forward did nothing. When we turned it clear around to refill and restart, the washer filled, but it did not begin aggitating. It sounds like it is trying to run, but the aggitator does not start and turning the timer forward does nothing. Is this a clutch or motor problem or could it be an easier to fix electrical switch problem?  Help please!

 

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

More details, did it drain??  does it spin??  If the coupler is broken it will not agitate or spin but it will drain.  If the lid switch is broken it will not drain or spin but it will agitate unless the lid switch also keeps it from agitating with the lid open.

Share this post


Link to post
Share on other sites

It drained the first time (before we knew there was a problem) at the end of the wash cycle, but did not drain--or aggitate or spin--when we restarted it from the beginning. It just filled, then sounded like it was going to engage the aggitator, but nothing happend, only the hum like it was running.

Share this post


Link to post
Share on other sites

Humm, check to see if the couper between the motor and tranny is broken, but this would not prevent it from draining, just would not agitate or spin, but the motor would run.....unless there is something stuck in your pump not letting the motor run at all, might want to pull the pump to see if there is something in the impeller.

Share this post


Link to post
Share on other sites

Well okay, this will take me a while. It would help if I had a decent diagram. The one I have is the parts list diagram, but is rather small & hard to see. Can you point me to one?

Share this post


Link to post
Share on other sites
This will tell you how to take the case off and change the couler but will also show how to remove the pump...whole ball of wax here....

Share this post


Link to post
Share on other sites

Okay, I'm back. The motor is off and it does look like the coupler is broken, as 3 of the little pegs from the outer pieces have sheered off and are stuck in the middle piece. At this point however, I cannot get the two outer pieces off. One is stuck to the motor and the other is stuck to the tranny. Any suggestions for getting them loose? I've tried prying with the screwdriver, but I don't want to damage anything, so I've gone easy on it. What can I safely use on it to pry it loose?

Also, the picture of the replacement coupler shown in the directions you sent me to doesn't look like the broken pieces (on mine all 3 pieces are round). It does say that this part replaces all previous models, but I just want to be sure it is the right part.

Share this post


Link to post
Share on other sites

Just pry them off with a screwdriver, does not matter if you break them.  The teardrop shape replaces the round peg couplers, is an updated design so they will not break as easily.  Be sure not to crack the new couplers when you reinstall them.

Share this post


Link to post
Share on other sites

Thanks so much for the help. This website is awesome! I'm getting the new part this afternoon and will let you know if I have any other questions. Thanks again.

Share this post


Link to post
Share on other sites

Welcome......;)

Share this post


Link to post
Share on other sites