Isn’t it time to know what you don’t know?

Click here to check out our structured, online appliance repair training courses for rookies and experienced techs.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

Stay connected with us...

Samurai on Facebook - become a fan today! Sign up for our free newsletter and keep up with all things Appliantology. Subscribe to our YouTube channel for lots of appliance repair tips and help! Follow the Samurai on Twitter and get timely morsels of Appliantological Wisdom! Subscribe to our MST Radio podcast to learn secrets of the trade.
  • Announcements

    • Samurai Appliance Repair Man

      Webinar Recordings Index Page   10/03/2017

      On-demand appliance repair training videos for Professional Appliantologist members Over 30 hours (and growing!) of original, high quality appliance training webinars developed and given by yours truly are at your fingertips, on topics you won't find anywhere else. Fill in those knowledge gaps, strengthen those areas of uncertainty, and boost your skills. Watch on mobile or desktop at your convenience whenever, wherever.  Ultra Short Primer on Basic Electricity, Circuits, Ohm's Law, and Schematic Reading (Length: 1:04:48) Basic Refrigerator Troubleshooting (Length: 1:10:45) Schematic Reading Workshop, 10/2015 (Length 1:19:08) Troubleshooting Strategies for Computer-Controlled Appliances (Length: 48:34) Semiconductors and PN Junctions (Length: 1:04:37) Appliance Temperature Sensing Devices & Technology (Length: 1:27:33) Voltage Measurements, Meters, Ghost Voltages, and Triac-controlled Neutrals (Length: 1:29:32) Troubleshooting with Tech Sheets, Part 1, 4/2016 (Length: 1:09:26) Troubleshooting with Tech Sheets, Part 2, 4/2016 (Length: 1:21:11) Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58) Pulse Width Modulated (PWM) Switches used in Samsung Switched Mode Power Supplies (SMPS) (Length: 27:07) PWM Computer Cooling Fan in a Whirlpool Refrigerator (Length: 14:53) Understanding AC Split-phase Household Power Supplies (Length: 52:41) Troubleshooting a Samsung Electric Dryer without Disassembly using Live Tests and the Schematic (Length: 22:47) Troubleshooting a Bosch Dishwasher No-Heat Problem using the Schematic and Live Tests (Length: 15:38) Linear Motors and Linear Compressors (Length: 55:54) Bi-directional PSC Drive Motor Systems in Whirlpool VM Washers (Length: 56:52) Appliance Service Call Structure and Troubleshooting Strategies (Length: 1:00:16) The Ten Step Troubleshooting Tango and Workshop Exercises (Length: 1:35:39) Troubleshooting Ten-Step Tango Advanced Workshop (Length: 1:32:06) Ten-Step Tango Troubleshooting Workshop: Refrigerators (Length: 1:35:57) Whirlpool Duet Washer Schematic Analysis & Whirlpool Dryer Moisture Sensor System (Length: 1:03:04) Neutral Vs. Ground, Inverter Microwave, Digital Communications, Loading Down in DC loads, and more! (Length: 1:14:45) Gas Oven Service Call After a Parts Changing Monkey (Length: 36:04) AFCI and GFCI Circuit Protection Technology (Length: 41:26) Troubleshooting Samsung Refrigerators and more (Length: 1:29:58) 3-way Valves and Dual Evaporator Refrigerators (Length: 1:15:45) Split-Phase Compressors and PTC Start Devices (Length: 1:11:57) Gas Dryer Ignition Systems (Length: 53:50) Refrigerator Sealed System Thermodynamics, Part 1 (Length: 43:07) Refrigerator Sealed System Thermodynamics, Part 2 (Length 1:09:09) To access these webinars and all the other info-goodies here at Appliantology, become a Professional Appliantologist today. If you need cost-effective, time-flexible, state-of-the-art appliance technical training, check out the Master Samurai Tech Academy.
    • Samurai Appliance Repair Man

      [Webinar] Practical Refrigeration Sealed System Thermodynamics - 10/30/2017 @7PM ET   10/19/2017

      Having laid some theoretical groundwork in the last webinar, we're going to focus on practical considerations in this one. Here are the topics we're going to discuss: Review homework from the first session on 10-2-2017. Home refrigerator practical design and operating rules-of-thumb useful for troubleshooting Practical application exercises Troubleshooting scenario exercise Techniques for making system temperature measurements for determining superheat and subcooling Sealed system diagnosis homework assignment (to be reviewed in the next webinar in this series) See this calendar event for more details                   

Archived

This topic is now archived and is closed to further replies.

JimBonesMA

Richmond (Rheem) 6G40S-36-F Gas Hot Water Heater Problem

Recommended Posts

JimBonesMA

I have a Richmond (Rheem, I think) 6G40S-36-F Gas Hot Water Heater.  The pilot goes out and never comes up to temp.  I suspected the thermocouple and replaced it but did not solve the problem.  I would appreciate any helpful suggestions from you guru's as to what else it may be.  Maybe I need a whole burner unit replacement (controls and all) if I can get one????

It has a six year warranty and it is months away from expiring.  I haven't contacted Richmond (Rheem) to see what they will do for me as yet.  That's a Monday AM tele call.

Thanks, Jim

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

Budget Appliance Repair

All these new FVIR (flammable vapor ignition resistant) design water heaters need periodic maintenance.

People think they are just install and forget like the water heaters of old, NOT SO!!!

This problem is usually caused by the air intake area being clogged with lint and dust, read your user manual and it should have recommended cleaning procedures, usually suggested to be done every 6 months.

Your air intakes are on the sides of your water heater, (the big grid of holes on each side of the gas control valve/T-stat).  I've never dealt with this style so don't know the recommended cleaning procedure, most likely have to disassemble and remove burner and blow compressed air from inside burner chamber to force any lint and dust back out the side it came in on.

When this style of water heater starts getting its air intake plugged it will make the pilot keep going out, as the flame isn't getting enough air to burn correctly and the combustion chamber overheats which shuts the unit down on the safety t-stat that is inline with the thermocouple or possibly a separate t-stat on the combustion chamber cover.

Share this post


Link to post
Share on other sites
JimBonesMA

Thank you for the suggestion.  Funny because I was thinking maybe it was the exhaust ... something restricting it.  I'll find the manual online (Rheem site) and see what they recommend and follow up.

Thanks, Jim

Share this post


Link to post
Share on other sites
JimBonesMA

No go yet. Hot water heater turns on and starts up fine. It runs for 20-25 minutes and both the burner and pilot go out together. The water in the tank gets warm but never really comes up to temp (hot-hot). Thermostat is way up.

Share this post


Link to post
Share on other sites