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JW_novice

Maytag Neptune Locked Rotor

3 posts in this topic

Model: Maytag Neptune MAH 5500BWW

Serial #: A9658706ER

I know that I have found and read several topics that were similar or the same as this, but I couldn't locate - sorry if this is a complete repeat!

I am having an intermittent, but increasing issue with the "Lr" (locked rotor) error. Now, I am re-starting the current load over ten times and it is still locking up during the spin cycle. I purchased it in April of 2005. Based on the purchase date and the S/N, does it have the new motor or the old one? If I need a conversion kit, should at least some of it be covered under warranty, since the motor has a 10 year warranty?

Based on some of the other threads, I have traced and checked all of the neutral wires and they all seem to be crimped well. Are there other diagnostict tests that I can do?

Thanks,

JW

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Need appliance parts? Call 877-803-7957 now!

A new motor and motor control was introduced to the horizontal axis

washers starting with series 88 domestic.

yours seems to be series A9

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Based on my research and experience, I want to add to this post:

First, the "series" of the washer is the first 2 digits of the serial number (for those, like myself who had no idea).

Secondly, the new motor / motor control update kit is for Series 88 and older. For models after 88, you only need the control board, since the motor was already redesigned and updated in your machine.

Thirdly, when they ran out of digits after the "88", they started with letters; therefore, "A9" (my series) is later than 88 (i.e. when they got to 99, they went to A1 and so on)

Lastly (this is the interesting part), it looks like the "kit" is cheaper than the contro board only. This is largely due to supply and demand. Since they had such a huge problem with the older (88 and pre) models, they manufactured a boatload of the "kits". The Maytag (now know as Whirlpool) part number for the kit is 12002039. The control board for the newer models part number is 22004046. When you open up the kit, it has an instruction sheet that shows what the kit includes: motor, wire harness, and control board - part number 2200406.

My local supply house had the control board for $238. The kit was $198..... the motor by itself lists for $161.

Basically, I got the harness and a motor for $40 less.

Hope that this post helps others in the same place.

P.S. Installed the board in about 10 minutes and have done 20+ loads so far without a hitch.

JW

Edited by JW_novice

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