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    • Samurai Appliance Repair Man

      Webinar Recordings Index Page   10/03/2017

      On-demand appliance repair training videos for Professional Appliantologist members Over 30 hours (and growing!) of original, high quality appliance training webinars developed and given by yours truly are at your fingertips, on topics you won't find anywhere else. Fill in those knowledge gaps, strengthen those areas of uncertainty, and boost your skills. Watch on mobile or desktop at your convenience whenever, wherever.  Ultra Short Primer on Basic Electricity, Circuits, Ohm's Law, and Schematic Reading (Length: 1:04:48) Basic Refrigerator Troubleshooting (Length: 1:10:45) Schematic Reading Workshop, 10/2015 (Length 1:19:08) Troubleshooting Strategies for Computer-Controlled Appliances (Length: 48:34) Semiconductors and PN Junctions (Length: 1:04:37) Appliance Temperature Sensing Devices & Technology (Length: 1:27:33) Voltage Measurements, Meters, Ghost Voltages, and Triac-controlled Neutrals (Length: 1:29:32) Troubleshooting with Tech Sheets, Part 1, 4/2016 (Length: 1:09:26) Troubleshooting with Tech Sheets, Part 2, 4/2016 (Length: 1:21:11) Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58) Pulse Width Modulated (PWM) Switches used in Samsung Switched Mode Power Supplies (SMPS) (Length: 27:07) PWM Computer Cooling Fan in a Whirlpool Refrigerator (Length: 14:53) Understanding AC Split-phase Household Power Supplies (Length: 52:41) Troubleshooting a Samsung Electric Dryer without Disassembly using Live Tests and the Schematic (Length: 22:47) Troubleshooting a Bosch Dishwasher No-Heat Problem using the Schematic and Live Tests (Length: 15:38) Linear Motors and Linear Compressors (Length: 55:54) Bi-directional PSC Drive Motor Systems in Whirlpool VM Washers (Length: 56:52) Appliance Service Call Structure and Troubleshooting Strategies (Length: 1:00:16) The Ten Step Troubleshooting Tango and Workshop Exercises (Length: 1:35:39) Troubleshooting Ten-Step Tango Advanced Workshop (Length: 1:32:06) Ten-Step Tango Troubleshooting Workshop: Refrigerators (Length: 1:35:57) Whirlpool Duet Washer Schematic Analysis & Whirlpool Dryer Moisture Sensor System (Length: 1:03:04) Neutral Vs. Ground, Inverter Microwave, Digital Communications, Loading Down in DC loads, and more! (Length: 1:14:45) Gas Oven Service Call After a Parts Changing Monkey (Length: 36:04) AFCI and GFCI Circuit Protection Technology (Length: 41:26) Troubleshooting Samsung Refrigerators and more (Length: 1:29:58) 3-way Valves and Dual Evaporator Refrigerators (Length: 1:15:45) Split-Phase Compressors and PTC Start Devices (Length: 1:11:57) Gas Dryer Ignition Systems (Length: 53:50) Refrigerator Sealed System Thermodynamics, Part 1 (Length: 43:07) Refrigerator Sealed System Thermodynamics, Part 2 (Length 1:09:09) To access these webinars and all the other info-goodies here at Appliantology, become a Professional Appliantologist today. If you need cost-effective, time-flexible, state-of-the-art appliance technical training, check out the Master Samurai Tech Academy.
    • Samurai Appliance Repair Man

      [Webinar] Samurai's Sealed System Sleuthing Secrets - 10/30/2017 @7PM ET   10/19/2017

      Having laid some theoretical groundwork in the last webinar, we're going to focus on practical considerations in this one. That means quick n’ dirty techniques for diagnosing sealed system problem using strategically chosen and skillfully interpreted temperature measurements.  Review homework from the first session on 10-2-2017. Home refrigerator practical design and operating rules-of-thumb useful for troubleshooting Practical application exercises Troubleshooting scenario exercise Techniques for making system temperature measurements for determining superheat and subcooling Sealed system diagnosis homework assignment (to be reviewed in the next webinar in this series) If you attended the first webinar in this series, this is your payday! We’re going to apply that keen, penetrating insight you now possess into money- and time-saving shortcuts you can use to diagnose real-world refrigeration systems on service calls. See this calendar event for more details                   
Samurai Appliance Repair Man

Background Information on LG, Siemens, and Samsung Appliances for Consumers

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Samurai Appliance Repair Man

One of the Master Appliantologists at the Samurai School of Appliantology, TomBBY, wrote up a nice backgrounder piece on LG, Siemens, and Samsung appliances. If you're in the market for new appliances, you need to read this!

____Original Message_____

From: TomBBY

Date: 2005-09-28 12:35:49

Subject: LG and Siemens Appliances

I have noticed reading your site that you had no listing or information for a couple of products we carry, so I thought I might share a little wisdom with you.
:)

Siemens washers, dryers, ranges and OTR microwaves are carried by Best Buy, and quite possibly some others. These majors are produced by Bosch of America (in the Carolinas, I believe), while the OTR is manufacturered for them by LG (Lucky-Goldstar).

LG and Samsung are mostly coming from South Korea (the ones from North Korea tend to explode, so we don't buy them! 8-0 ), and the BEST of the two is definitely the LG. We have only had two LG refrigerators in 2+ years come in with an electrical problem, and it didn't affect the way they cool. 99.9% of the problems we have with LG is scratch and dent out of the box. Otherwise, they are one of the most trouble free appliances I have ever sold. I actually get customers returning to the store to thank me for selling them this appliance!

The LG laundry products are practically bullet-proof. The only problem we've encountered so far, is a door buffeting problem, that was fixed with a free kit of four shim/washers for the inside latch - to bring the door closer to the drum. That was only in the early units - no later units have had even that problem! If you compare the LG washer/dryer to the Whirlpool Duet (which we also sell), it makes it very difficult to sell a Duet. Even with Whirlpool's name recognition, the LG laundry pair is just such a better performer (and superior in design) than the Duet. LG really made these machines well.

The only loose canon in the whole kitchen group in the Siemens dishwasher, which although VERY quiet (runs at 48 dbs), is decidedly being produced in the same plant as the Bosch - or at least with the same design. However, the Bosch units list a 42db rating over their Siemen's counterparts. The LG is also rated at 48db, (and ALSO looks suspiciously like the Bosch!) but with it's sealed sides it's hard to believe that it produces much noise over a low hum. I have had customers contact me after installing one of these (LG) in their home, remark at it's low water usage, easy control, and virtually no noise - even when installed into an island!

Samsung refrigerators are doing MUCH better than they did when they first appeared on the MAJAPS scene, but they are still not up to the quality of a Whirlpool or LG product. While they make their own refrigerators (and I believe their own "special design" OTR microwaves) their ranges and dishwashers are CLEARLY built by Maytag. However, since Maytag has left a bad taste in BBY's mouth, so to speak, the only Maytag built products you will now find on our floor are Hoover products.

If you look hard enough, you will notice that Sears is using both Samsung and LG designs/builds for their Kennmore OTR line! You will also notice that the LG design is being used for Kennmore's Trio (French door style) refrigerators, as well as Amana.

Thanks, Tom!

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