Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Learn how to be your own tech line...

Click here to check out our structured, online appliance repair training courses for rookies and experienced techs.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

Stay connected with us...

Samurai on Facebook - become a fan today! Sign up for our free newsletter and keep up with all things Appliantology. Subscribe to our YouTube channel for lots of appliance repair tips and help! Follow the Samurai on Twitter and get timely morsels of Appliantological Wisdom! Subscribe to our MST Radio podcast to learn secrets of the trade.
Jettyman

Maytag Neptune Dryer

1 post in this topic

Maytag Neptune Gas Dryer Control Board blank .  Model MDG5500AWW

Light inside dryer works.  Continuity checks OK for thermal fuse on blower housing and Hi Limit Thermostat. 

More info.  Actually dryer is 1 1/2 yrs old, parts still under warranty, but not labor.  For everyone's info:  Repairman came out.  Diagnosis:  Getting 110 to Control Board; Bad Control Board.  Charge for Diagnosis: $78.25.  Ordering Control Board; will come back and install.  Labor to install: $83.95.  Control Board under warranty, no charge.  However, Control Board at this internet site only costs around $85.  (From the Appliance Repairman $140 something.)  Looks to be very easy disconnect and re-connect.  I already had access for him to the Control Board and the front off of dryer if he wanted to look at anything else besides the Control Board, thinking I was saving labor charges.  Was told twice by person anwering phone at repair shop that if repairman didn't have part, I would not be charged another labor charge.  Technically this was correct because I was charged a Diagnostic charge and now will be charged the Labor Charge.  Am I pissed, yes.  By the way, my Maytag Neptune Washer has two tears in the rubber seal and leaks.  Labor to replace $104 - which I know is more than the part costs ($83 from Repairman - sure it is cheaper here.)  Am I pissed again: yes.  What do I think of Maytag?  Very mixed.  W & D both do an excellent job but this is ridiculous to have these 2 repairs on machines less than 2 years old.   Would probably buy a different brand in retrospect.  The worst part is my old dryer was over 20 years old and working fine (easy to replace belts, igniter, drum rollers and I was able to do all myself) except for it was noisy but I figured 20 years?  Replace them both at same time.  Sorry I did.

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!