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Power surge Frigidaire FAFW3511KWO front load washer

9 posts in this topic

Had a power surge that burned up 4 point-of-use surge protectors, 5 GFI's, an electronic fan switch, and my whole house surge protector. Now my washer does not work - no power, no lights, dead.

Question is - where do I start looking? Of course there are loads of susceptible electronics in there - but where to start?

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Need appliance parts? Call 877-803-7957 now!

... where do I start looking?

maybe Home Depot :whistling:

the main Control Board may be bad, but hopefully not the Motor Controller ...

Take a look, seems there'll be visual evidence ...

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OK - I see a burn mark on the control board right where the 120V line plugs in. So I will replace that. Can you speculate on whether that is as far as the damage goes or do I just have to try it out?

And is there a risk of burning out the new control board when I install it and then try to start the machine if something downstream is bad?

Thanks. I know this calls for speculation but I will take your expert opinion gladly.

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The main controller would be the first thing hit with a surge, if the machine wasn't running the motor controller shouldn't have been affected. If the motor controller did get taken out at the same time, I've never seen a bad motor controller take out the main control board so if you install a new main control board and for some reason the motor controller is bad it shouldn't take out the new main control board.

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OK - I see a burn mark on the control board right where the 120V line plugs in.

Pictures, pictures!

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OK - finally finished the repair. Takes a while when you replace one electronic component at a time. The surge knocked out

1. main control board ($130)

2. user interface board ($110)

3. pressure switch / sensor ($45) - plugs into the control board

The surge was caused by an open neutral - an underground cable let go. Thus I got 240v on half of the panel - including the washer.

Now my washer plugs into a high quality surge supressor which in turn plugs into a GFCI. I also have a whole house surge protector (which fried). The surge knocked out 6 GFCIs and 3 high quality point-of-use surge supressors. These items saved all my other electronics so I feel a little better my washer is now protected also.

Tip of the week: BE SURE YOUR DRAIN HOSE DOES NOT WORK ITS WAY LOOSE as you slide the washer in / out many times making these step-wise repairs. It was wired down but not enough to handle so many in / outs. My house survived Hurricane Irene but not a loose drain hose!post-6827-0-18928200-1316991598_thumb.jp

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nothing will prevent damage from a disconnected Neutral ..

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