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Kitchen-aid ice machine KUIS15NRTB1


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May I have info how to put in diagnostic mode & assorted steps in diagnose, & service sheet for troubleshooting components. Anything else that is pertinant to malfunctioning unit. All I know is customer says it is not making ice.

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  • Patricio

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Finished ice machine call early this morning. Machine was slow in production, but making ice. Machine in run down RV with no AC. Compressor & area extremely hot. He had fan blowing against co

Finished ice machine call early this morning. Machine was slow in production, but making ice. Machine in run down RV with no AC. Compressor & area extremely hot. He had fan blowing against condenser fan, no back to machine. Accessed condenser front vents, maybe 25% blockage. Condenser maybe 10%blocked. Opened ventilation, compressor temps immediately decreased.

Put Unit in Diagnostic mode (thanks RegUS_ for tech sheet). Control panel buttons take some jiggling to activate, work none-the-less. Every component in working order except evaporator reading only 11 degree F(excellant frost pattern) , Should be lower I believe.

Put unit in clean cycle (70 minutes) using Ice machine (nichoel) cleaning concentrate. When done I put in 20# bag of ice in bin to help lower temps (August in South Texas). Turned unit on production cycle.

That was early this morning. As of 2 pm customer happy, making boo-koos ice. Thanks again Repair Accademy, Samurai, & Reg.

Next post coming soon Patricio

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