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    • Samurai Appliance Repair Man

      Webinar Recordings Index Page   10/03/2017

      On-demand appliance repair training videos for Professional Appliantologist members Over 30 hours (and growing!) of original, high quality appliance training webinars developed and given by yours truly are at your fingertips, on topics you won't find anywhere else. Fill in those knowledge gaps, strengthen those areas of uncertainty, and boost your skills. Watch on mobile or desktop at your convenience whenever, wherever.  Ultra Short Primer on Basic Electricity, Circuits, Ohm's Law, and Schematic Reading (Length: 1:04:48) Basic Refrigerator Troubleshooting (Length: 1:10:45) Schematic Reading Workshop, 10/2015 (Length 1:19:08) Troubleshooting Strategies for Computer-Controlled Appliances (Length: 48:34) Semiconductors and PN Junctions (Length: 1:04:37) Appliance Temperature Sensing Devices & Technology (Length: 1:27:33) Voltage Measurements, Meters, Ghost Voltages, and Triac-controlled Neutrals (Length: 1:29:32) Troubleshooting with Tech Sheets, Part 1, 4/2016 (Length: 1:09:26) Troubleshooting with Tech Sheets, Part 2, 4/2016 (Length: 1:21:11) Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58) Pulse Width Modulated (PWM) Switches used in Samsung Switched Mode Power Supplies (SMPS) (Length: 27:07) PWM Computer Cooling Fan in a Whirlpool Refrigerator (Length: 14:53) Understanding AC Split-phase Household Power Supplies (Length: 52:41) Troubleshooting a Samsung Electric Dryer without Disassembly using Live Tests and the Schematic (Length: 22:47) Troubleshooting a Bosch Dishwasher No-Heat Problem using the Schematic and Live Tests (Length: 15:38) Linear Motors and Linear Compressors (Length: 55:54) Bi-directional PSC Drive Motor Systems in Whirlpool VM Washers (Length: 56:52) Appliance Service Call Structure and Troubleshooting Strategies (Length: 1:00:16) The Ten Step Troubleshooting Tango and Workshop Exercises (Length: 1:35:39) Troubleshooting Ten-Step Tango Advanced Workshop (Length: 1:32:06) Ten-Step Tango Troubleshooting Workshop: Refrigerators (Length: 1:35:57) Whirlpool Duet Washer Schematic Analysis & Whirlpool Dryer Moisture Sensor System (Length: 1:03:04) Neutral Vs. Ground, Inverter Microwave, Digital Communications, Loading Down in DC loads, and more! (Length: 1:14:45) Gas Oven Service Call After a Parts Changing Monkey (Length: 36:04) AFCI and GFCI Circuit Protection Technology (Length: 41:26) Troubleshooting Samsung Refrigerators and more (Length: 1:29:58) 3-way Valves and Dual Evaporator Refrigerators (Length: 1:15:45) Split-Phase Compressors and PTC Start Devices (Length: 1:11:57) Gas Dryer Ignition Systems (Length: 53:50) Refrigerator Sealed System Thermodynamics, Part 1 (Length: 43:07) Refrigerator Sealed System Thermodynamics, Part 2 (Length 1:09:09) To access these webinars and all the other info-goodies here at Appliantology, become a Professional Appliantologist today. If you need cost-effective, time-flexible, state-of-the-art appliance technical training, check out the Master Samurai Tech Academy.
    • Samurai Appliance Repair Man

      [Webinar] Practical Refrigeration Sealed System Thermodynamics - 10/30/2017 @7PM ET   10/19/2017

      Having laid some theoretical groundwork in the last webinar, we're going to focus on practical considerations in this one. Here are the topics we're going to discuss: Review homework from the first session on 10-2-2017. Home refrigerator practical design and operating rules-of-thumb useful for troubleshooting Practical application exercises Troubleshooting scenario exercise Techniques for making system temperature measurements for determining superheat and subcooling Sealed system diagnosis homework assignment (to be reviewed in the next webinar in this series) See this calendar event for more details                   
NCARepair

Kenmore washer 110.28032701 spin basket will not float,binds.

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NCARepair

Machine gives an OL code during wash. Found spin basket binding on drive shaft and not floating up to allow agititator to move freely. I was able to free it up but it still occasionally sticks. I am going to order a spin basket. Does anybody have experience with this problem? Should ii also order the shaft kit?

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Need appliance parts? Call 877-803-7957 now!

nickfixit

You will find the shaft is rusted, and yes you should install the kit. Actually, you probably don't need the basket, just clean it up real good when you have it out.

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NCARepair

Thanks. I will review the pinned thread on this and order the kit and tool. Figure about an hour on this job?

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NCARepair

Installed bearing and shaft kit. Machine works well. Took about 1 hour. Thanks for the help.

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Samurai Appliance Repair Man

Part link to tub bearing shaft and seal kit for future readers ==> http://www.repairclinic.com/PartDetail/Tub-Seal-and-Bearing-Kit/W10435302/2118925

Tub-Seal-and-Bearing-Kit-W10435302-01366676.jpg

And the special installation tool ==> http://www.repairclinic.com/PartDetail/Bearing-Driver/W10447783/2119011

Bearing-Driver-W10447783-01366691.jpg

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jb8103

Ouch, $68 for the tool. I'd have to pass some of that on to the customer, not something I usually do, but in cases where I'm not likely to need it again for...? I dunno, could be a day, could be a year.

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NCARepair

Well of course you pass it on to the customer. All expenses are. Buy the tool, these will be good money makers. There are a bunch of these machines out there.

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SANTA

If you pass the cost of the tool to the customer, shouldn't the customer get to keep the tool? I had some new tires balanced last week. I'm glad the shop didn't charge me for the balancing machine. :ermm:

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Samurai Appliance Repair Man

The cost for new tools, training/continuing education, insurance, retirement/disability planning, etc., should all be built into your pricing structure. If you're using the Blue Book, it does this for you. If you're charging unrealistically low rates and depending on your wife's job for health insurance, you're running a hobby, not a business.

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NCARepair

Name for me one successful business that does not pass on all costs of doing business? If you are not then you are subsidizing that customer, you may as well get your checkbook out and write them a check.

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RegUS_PatOff

I think the question may have been, what percentage of the price of each special tool,

do you add to each required job .. ?

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Samurai Appliance Repair Man

I don't know about percentage but I know I'm charging enough on each job that I can acquire special tools and test equipment as needed. For example, I work on a lot of Dacor ranges. At some point, I needed to buy the Dacor-recommended Fluke 52 dual channel temperature meter at $260. I didn't directly pass that on to the customer for that job but that particular job went out at over $1,200. My average Dacor repair is $875. Most of that cost is in the technician skill fee. The cost of special test instruments, like the Fluke 52, are figured into the skill fee codes used in the Blue Book pricing. So each time that instrument is used, the customer pays something for it. Like when you go to the dentist and he charges you for the use of the x-ray machine. And the capital expense for tools and test instruments are tax-deductible. :)

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Patricio

I take a small percentage of each revenue received & set it aside for purchasing tools/equipment I need/desire to make my job more efficient/easier. Sometimes I just purchase cause I have to have it to do the job. I needed the Samurai Appliance Repair Academy for both reasons. So I purchased a subscription. :thumbsup:

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