Begin your journey to appliance repair mastery…

Click here to check out our structured, online appliance repair training courses for rookies and experienced techs.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

Stay connected with us...

Samurai on Facebook - become a fan today! Sign up for our free newsletter and keep up with all things Appliantology. Subscribe to our YouTube channel for lots of appliance repair tips and help! Follow the Samurai on Twitter and get timely morsels of Appliantological Wisdom! Subscribe to our MST Radio podcast to learn secrets of the trade.
  • Announcements

    • Samurai Appliance Repair Man

      Webinar Recordings Index Page   11/07/2017

      On-demand appliance repair training videos for Professional Appliantologist members Over 30 hours (and growing!) of original, high quality appliance training webinars developed and given by yours truly are at your fingertips, on topics you won't find anywhere else. Fill in those knowledge gaps, strengthen those areas of uncertainty, and boost your skills. Watch on mobile or desktop at your convenience whenever, wherever.  Ultra Short Primer on Basic Electricity, Circuits, Ohm's Law, and Schematic Reading (Length: 1:04:48) Basic Refrigerator Troubleshooting (Length: 1:10:45) Schematic Reading Workshop, 10/2015 (Length 1:19:08) Troubleshooting Strategies for Computer-Controlled Appliances (Length: 48:34) Semiconductors and PN Junctions (Length: 1:04:37) Appliance Temperature Sensing Devices & Technology (Length: 1:27:33) Voltage Measurements, Meters, Ghost Voltages, and Triac-controlled Neutrals (Length: 1:29:32) Troubleshooting with Tech Sheets, Part 1, 4/2016 (Length: 1:09:26) Troubleshooting with Tech Sheets, Part 2, 4/2016 (Length: 1:21:11) Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58) Pulse Width Modulated (PWM) Switches used in Samsung Switched Mode Power Supplies (SMPS) (Length: 27:07) PWM Computer Cooling Fan in a Whirlpool Refrigerator (Length: 14:53) Understanding AC Split-phase Household Power Supplies (Length: 52:41) Troubleshooting a Samsung Electric Dryer without Disassembly using Live Tests and the Schematic (Length: 22:47) Troubleshooting a Bosch Dishwasher No-Heat Problem using the Schematic and Live Tests (Length: 15:38) Linear Motors and Linear Compressors (Length: 55:54) Bi-directional PSC Drive Motor Systems in Whirlpool VM Washers (Length: 56:52) Appliance Service Call Structure and Troubleshooting Strategies (Length: 1:00:16) The Ten Step Troubleshooting Tango and Workshop Exercises (Length: 1:35:39) Troubleshooting Ten-Step Tango Advanced Workshop (Length: 1:32:06) Ten-Step Tango Troubleshooting Workshop: Refrigerators (Length: 1:35:57) Whirlpool Duet Washer Schematic Analysis & Whirlpool Dryer Moisture Sensor System (Length: 1:03:04) Neutral Vs. Ground, Inverter Microwave, Digital Communications, Loading Down in DC loads, and more! (Length: 1:14:45) Gas Oven Service Call After a Parts Changing Monkey (Length: 36:04) AFCI and GFCI Circuit Protection Technology (Length: 41:26) Troubleshooting Samsung Refrigerators and more (Length: 1:29:58) 3-way Valves and Dual Evaporator Refrigerators (Length: 1:15:45) Split-Phase Compressors and PTC Start Devices (Length: 1:11:57) Gas Dryer Ignition Systems (Length: 53:50) Refrigerator Sealed System Thermodynamics, Part 1 (Length: 43:07) Refrigerator Sealed System Thermodynamics, Part 2 (Length: 1:09:09) Refrigerator Sealed System Thermodynamics, Part 3 (Length: 1:11:56) Refrigerator Sealed System Thermodynamics, Part 4 (Length: 37:45) Refrigerator Sealed System Thermodynamics, Part 5 (Length: 16:35) To access these webinars and all the other info-goodies here at Appliantology, become a Professional Appliantologist today. If you need cost-effective, time-flexible, state-of-the-art appliance technical training, check out the Master Samurai Tech Academy.
    • Son of Samurai

      [Webinar] Appliantology Workshop   11/09/2017

      Information is the name of the game in the appliance repair trade today. Appliantology is a powerful information tool for the professional appliance repair technician. But just like with any of the more capable tools in your tool bag, many of the more powerful features are hidden from you unless you "read the manual." Ugh! Who wants to do that? Well, this is one time when you don't have to! In this webinar, Team Samurai will personally walk you through the site and show you many of the useful and powerful features that even long-time users probably never knew existed.   
obrien1984

Electrical Outlet doesn't work

Recommended Posts

obrien1984

I have a rental property with a duplex 110 outlet that does not work. I thought it would be as simple as replacing the outlet, but now I'm not so sure.

I have confirmed that all the other outlets on the same breaker are at least getting power by plugging in a lamp (unless there's a real tricky one that I don't know about...). Tested the bad outlet with a multimeter, hot-to-neutral, hot-to-ground, neutral-to-ground... all nothing.

Inside the outlet: one hot, one neutral, one ground wire. I even used a non-contact voltage tester pen to see if any of the wires inside were live. I touched it to the casing of the hot and neutral, but it didn't beep. I don't know if this is a sufficient test, and I also don't know how to properly test a wire with a multimeter to see if it's hot.

Before calling an electrician, I want to see if there's anything else I can check.

Any thoughts?

Thanks!

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

kdog

Is it possible that the outlet is controlled by a nearby light switch on the wall ?

I have several such outlets in my home.

  • Like 2

Share this post


Link to post
Share on other sites
obrien1984

No, I checked that. In fact, I turned on every light switch in the house. Just forgot to mention it.

Share this post


Link to post
Share on other sites
kdog

If you are not seeing voltage at that outlet, you may need to trace the branch to locate a break or disconnect in the connecting wiring - the connection in the outlet previous to that one may have a poor connection, or the wire between damaged

  • Like 1

Share this post


Link to post
Share on other sites
obrien1984

OK, I'll give it a try. This is in a 120 year old house, so things are laid out kind of weird. The electrical is new as of 1999, but I'm not sure how to tell where this outlet is in the series. I guess my best bet is to just check every outlet on the circuit.

What am I looking for specifically? A wire loose from another outlet?

(And thanks!)

Edited by obrien1984

Share this post


Link to post
Share on other sites
kdog

Yes, or loose wire nuts in gang boxes

If you can visually follow the wire using the non-contact indicator - you can determine the portion of wiring where the voltage disappears

  • Like 1

Share this post


Link to post
Share on other sites
obrien1984

Cool. Thanks. I'll give it a try.

Share this post


Link to post
Share on other sites
RegUS_PatOff

inside the non-working outlet,

see if you can tell which direction the wires are coming from,

That may tell you which direction to look for the previous outlet.

  • Like 1

Share this post


Link to post
Share on other sites
obrien1984

Well, I tested and visually inspected everything. I'm thinking that this outlet has never actually been hooked up to the circuit.

(Unless I need to test the switches. Haven't touched those, but I guess they're part of the circuit)

Edited by obrien1984

Share this post


Link to post
Share on other sites
Budget Appliance Repair

Also check for any outlets that have a GFI built into them, this non-working outlet maybe chained off a GFI outlet that has tripped.

  • Like 3

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now