Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Tired of guessing on service calls?

Click here to check out our structured, online appliance repair training courses for rookies and experienced techs.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

Stay connected with us...

Samurai on Facebook - become a fan today! Sign up for our free newsletter and keep up with all things Appliantology. Subscribe to our YouTube channel for lots of appliance repair tips and help! Follow the Samurai on Twitter and get timely morsels of Appliantological Wisdom! Subscribe to our MST Radio podcast to learn secrets of the trade.
bmmc

kenmore not draining completly fixed

5 posts in this topic

m#417.48102700 customer complaint was not pumping all the water out & goes into spin with water still in tub.diagnostic mode showed error code 21,not draining completely.pump was clean but large hose from pump to outer tub had debris visible in it.need to remove this large hose to clean it out.service manual says to access this pump & hose from the front of machine.there is no lower kick plate to remove.the control panel & front cover has to be removed which involves removing door,bellows, door latch,ect.instead i turned the machine upside down.there is a large oval hole on the bottom plate which you can work thru.inside the large hose there is a plastic filter which was completely filled with lint,bobby pins,coins,nails,screws,ect.it is not really a filter but a plastic cup with holes in it.the cup has to be worked carefully out of the hose to clean it.it was quite a job but i thought easier than removing the whole front of the machine.you can go to sears parts with the m# & see the hose & filter.hope this helps someone else.

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

no front access panel,

but what about this large rear service access panel ?

http://www.repairclinic.com/referral.asp?R=154&N=1063840

 

Access-Panel-134364300-01397073.jpg

Sure, if your arms are long enough and you don't mind getting your arms cut up by the sharp sheet metal edges.

Share this post


Link to post
Share on other sites

Well I can't say I have ever tipped one upside down.  I usually just pull it forward, lean it back and work thru that hole in the bottom.  Not a big deal after you do a couple.  I still have no idea why the hell they couldn't leave the lower panel the way it was.  If I remember right they look like they have a lower panel but when you get up close you realize the front is all 1 piece. Just dumb.

Share this post


Link to post
Share on other sites

Anything to save a buck and discourage DIY repairs.

Share this post


Link to post
Share on other sites