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Sunlight Appliance

JCD2389GES Jenn Air SxS Refrigerator water and ice dispensers not working at all

6 posts in this topic

Is this typically a dispenser control board issue? When you get nothing from either the water side or ice side, what do you guys check for?

 

Ice maker still making ice, however.

 

:thanks:

Edited by Sunlight Appliance

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Do you have lights at the dispenser? If not, maybe the dispenser is not getting power. Check the connections at the top or bottom of freezer door. If you are getting power at the door and getting power to the dispenser, more than likely a dispenser board failure.

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Also there appears to be an actuator pad and switch in the dispenser. Make sure the control board is activated when the pad is pressed

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Hey you guys,

 

Update: Yes Durham you nailed it at the switch inside the actuator pad! Went over there today and there was power to the board and lights on the panel. However, after taking it all apart, I found that switch and wiring to be badly corroded at the two connections. One wire broke easily at its connection and the color of the corrosion was blue.

 

I cleaned it all out and recrafted the connections. I reassembled all components and the water and ice dispensed when activated. However, the plastic housing that holds all the components had apparently got hot and melted at some point in the past. The ice dispenser door is too resistant to opening under just the weight of the ice. The housing is deformed.

 

Also, the wedge that activates the switch inside the actuator doesn't always return on its own; this causes the water or ice to continue to run unless you play with the actuator pad for a bit. This problem has been persistant for a while she said.

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Domo for the update, Sunlight!  Good job on the repair!   :thumbsup:

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