GE Dryer DRSR495EG1WW

[jambatt]

Customer says unit shuts down completely after about five minutes of run time and top of cabinet is very hot. Will not restart until it cools down. I've spent many hours monitoring this beast and I can't get it to duplicate the problem. Just got a call back less than an hour after watching it complete  drying a load with no problem. Timer was replaced about 16 months ago. Cycling thermostat working OK. Motor thermal overload  OK. Exhaust vent clear. Running on  timed dry cycle should bypass the circuit board for the auto dry sensor. Could a intermittent faulty high limit thermostat cause total shutdown?? This one has been  a head and butt scratcher.

[Samurai Appliance Repair Man]

You need to duplicate the exact conditions the customer creates when using the machine:  same load of clothes, same settings on the dryer, etc.  This kind only comes out by prayer and fasting.  

[jambatt]

Done that too. Parts monkey time I guess.

[Samurai Appliance Repair Man]

his kind only comes out by prayer and fasting.  

 

 

Done that 

 

You mean the prayer fasting didn't work for you?  That always works for me.  

 

Have you checked the heating element to see if one of them is grounded?