Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Isn’t it time to know what you don’t know?

Click here to check out our structured, online appliance repair training courses for rookies and experienced techs.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

Stay connected with us...

Samurai on Facebook - become a fan today! Sign up for our free newsletter and keep up with all things Appliantology. Subscribe to our YouTube channel for lots of appliance repair tips and help! Follow the Samurai on Twitter and get timely morsels of Appliantological Wisdom! Subscribe to our MST Radio podcast to learn secrets of the trade.
roberto

Kitchen Aid Refrigerator KRSG25FKSS16 air passages freezing food section not cooling

6 posts in this topic

Greetings and Salutations.. we have encountered a Kitchen Aid refrigerator that continues to freeze the air passages in the separating wall between the freezer and the food section, resulting in lack of cooling in the food section. The problem appears to be caused by condensation though we can not nail down the source.  The doors seals are good and the ice flap is sealing correctly. The frost pattern on the evaporator looks perfect. The freezer is performing nicely. We just find solid ice in all of the separating wall air ducts and inner chamber. Any ideas?

Thank you..

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

Do they store a lot of fresh fruits and/or vegetables in the refer?  Another thing to look for "leftovers" being stored in the refer that are still in the dish they were made in, possibly indicating they are putting hot things in the fridge which will cause excessive condensation.

Share this post


Link to post
Share on other sites

Actually yea...

 

Check the seal for the I/M water tube at the rear wall penetration. Air being exchanged there will come in right behind the I/M and might be getting drawn along with the air that is going through the damper and into the fridge. 

 

Such air would have to go through the damper, the whole fridge and then the return opening before it got back around to the evaporator... this may explain why the excess moisture causing your frost isn't showing up in the coils. My reasoning is that the air might be having to go everywhere else first and only get to the evap after it's taken the grand tour of the rest of the unit.

Share this post


Link to post
Share on other sites

Follow instructions provided in service pointer R8178611.  When deicing the air return vent be careful not to use a hair dryer or heat gun.  It can damage the foam air duct in the mullion.  Try hot water to clear the vent or if possible shut unit off for 24 hours and allow to deice on its own.

Share this post


Link to post
Share on other sites

  Try hot water to clear the vent or if possible shut unit off for 24 hours and allow to deice on its own.

 

 

Or, better yet, the steamer:  http://www.amazon.com/gp/product/B000VLSNPC/ref=as_li_ss_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=B000VLSNPC&linkCode=as2&tag=mrssamskit-20

Share this post


Link to post
Share on other sites