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Kenmore 417.42042100 front loader won't spin,agitate,or rotate at all

13 posts in this topic

my Mothers Kenmore 417.42042100 model front loader will not rotate, or agitate at all as all cycles go through there fill up cycles then empty to go to the next one. It goes through all cycles in about 5 min. , since it can't agitate, or spin during rince, and spin cycles. Does that sound like something that is common?  

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did you check the belt on the back of washer?

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Not yet it's tight where she has it ,I was wondering if it could be the door latch. Easy access from front. O.k. I'll slide it out and slip off the back and check that right away. My humble thanks bayouboy!!

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During Spin, when the door is locked

is it really locked?

If so, then un-plug the Power Cord from the Wall Outlet.

Can you then open the door right away ?
OR only after a few minutes ?

 

Quoted from RegUS_PatOff


 

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I went over to Mom's to check suggestions on door locking during cycle. Couldn't open during two spin cycles. I had to slide out machine to take off back. I took off belt, and put on heavy wash cycle and the motor did not rotate belt wheel during cycle.  I tested harness to six pole clip 5 to 6 and got 120 Vac on voltage. Do I need continuity tester to check connections. I did not test the door opening right after unplugging machine; or minutes after to see if it would as you said bayouboy. Does that happening indicate a door latch, or timer line problem?  


The motor does not turn at all during all cycles

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i would suspect the speed control board

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i would suspect the speed control board

 

 

Me too.  Almost every time I see a no-motor movement problem in these machines, it's a bad speed control board:  http://www.repairclinic.com/PartDetail/Motor-Control-Board/134149220/1206430?modelNumber=417.42042100

 

Motor-Control-Board-134149220-00710323.j

 

Occasionally a loose wire harness connector on the board.

 

I think I've only seen one bad motor in these units.  

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Sorry guys. I figured it might happen. I installed the speed control panel, and there is still something happening that keeps it from engaging motor. does the door lock button light stay on for the cycles when engaged? It's on all the cycle. Also  I tried the release on the door lock in the spin cycle , then unplugged like bayouboy told me and you can open the door right after you pull the plug. right away.Also the old speed control board had a fuse or circuit that broke off board right under the 10 point plug in. Does anybody know why after installing the new board this would happen? 

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sorry, I mean there was a circuit broke off the old one . new one has everything.

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Any way I'm going back to test continuity between 10 point harness and 6 point. I had a old voltage regulator that I used to test between 5 and 6 of the 6 pole harness. I'm not sure if I need a continuity tester, or will the voltage regulator work?  

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During Spin, when the door is locked

is it really locked?

If so, then un-plug the Power Cord from the Wall Outlet.

Can you then open the door right away ?

OR only after a few minutes ?

 

Quoted from RegUS_PatOff

 

A question please, I tried the door lock check and found that while running spin cycle and it's locked tight. then quick un-plug and I could open it right away. Sound like door lock problem?

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During Spin, when the door is locked

is it really locked?

If so, then un-plug the Power Cord from the Wall Outlet.

Can you then open the door right away ?

OR only after a few minutes ?

 

Quoted from RegUS_PatOff

 

I tested spin cycle and the door is defiantly locked while running. After words I pulled the plug and could open the door right away.Is that a indication of a door lock switch problem? 

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yes, probably won't do high-speed Spin with Door Latch problem

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