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vunger1

Kenmore Elite Washer model #79631512210/ ie error code

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customer says washer fills too slowly , and then ie error code pops up usually toward the end of the cycle. I went out and checked continuity of water valves and all seemed fine. Voltage (12 vdc ) was present at each valve when it should be. I checked voltage during diagnostic mode....t4,t5,and t6 i think were the water valve initiation numbers, but any way there was 12 vdc present when each valve was selected.

 

    There is a hard water problem at this residence and the customer says it gets ugly if the salt runs low. Which she said had happened a couple of times lately. Wondering if there might be sediment in the valve not(intermittently) allowing the the valve to open. Screens in valve were clean with minor sediment around the outer edge of screen.

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Need appliance parts? Call 877-803-7957 now!

You might need to replace the water valves regardless of how they look and their voltage readings.

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