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      Webinar Recordings Index Page   11/07/2017

      On-demand appliance repair training videos for Professional Appliantologist members Over 30 hours (and growing!) of original, high quality appliance training webinars developed and given by yours truly are at your fingertips, on topics you won't find anywhere else. Fill in those knowledge gaps, strengthen those areas of uncertainty, and boost your skills. Watch on mobile or desktop at your convenience whenever, wherever.  Ultra Short Primer on Basic Electricity, Circuits, Ohm's Law, and Schematic Reading (Length: 1:04:48) Basic Refrigerator Troubleshooting (Length: 1:10:45) Schematic Reading Workshop, 10/2015 (Length 1:19:08) Troubleshooting Strategies for Computer-Controlled Appliances (Length: 48:34) Semiconductors and PN Junctions (Length: 1:04:37) Appliance Temperature Sensing Devices & Technology (Length: 1:27:33) Voltage Measurements, Meters, Ghost Voltages, and Triac-controlled Neutrals (Length: 1:29:32) Troubleshooting with Tech Sheets, Part 1, 4/2016 (Length: 1:09:26) Troubleshooting with Tech Sheets, Part 2, 4/2016 (Length: 1:21:11) Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58) Pulse Width Modulated (PWM) Switches used in Samsung Switched Mode Power Supplies (SMPS) (Length: 27:07) PWM Computer Cooling Fan in a Whirlpool Refrigerator (Length: 14:53) Understanding AC Split-phase Household Power Supplies (Length: 52:41) Troubleshooting a Samsung Electric Dryer without Disassembly using Live Tests and the Schematic (Length: 22:47) Troubleshooting a Bosch Dishwasher No-Heat Problem using the Schematic and Live Tests (Length: 15:38) Linear Motors and Linear Compressors (Length: 55:54) Bi-directional PSC Drive Motor Systems in Whirlpool VM Washers (Length: 56:52) Appliance Service Call Structure and Troubleshooting Strategies (Length: 1:00:16) The Ten Step Troubleshooting Tango and Workshop Exercises (Length: 1:35:39) Troubleshooting Ten-Step Tango Advanced Workshop (Length: 1:32:06) Ten-Step Tango Troubleshooting Workshop: Refrigerators (Length: 1:35:57) Whirlpool Duet Washer Schematic Analysis & Whirlpool Dryer Moisture Sensor System (Length: 1:03:04) Neutral Vs. Ground, Inverter Microwave, Digital Communications, Loading Down in DC loads, and more! (Length: 1:14:45) Gas Oven Service Call After a Parts Changing Monkey (Length: 36:04) AFCI and GFCI Circuit Protection Technology (Length: 41:26) Troubleshooting Samsung Refrigerators and more (Length: 1:29:58) 3-way Valves and Dual Evaporator Refrigerators (Length: 1:15:45) Split-Phase Compressors and PTC Start Devices (Length: 1:11:57) Gas Dryer Ignition Systems (Length: 53:50) Refrigerator Sealed System Thermodynamics, Part 1 (Length: 43:07) Refrigerator Sealed System Thermodynamics, Part 2 (Length: 1:09:09) Refrigerator Sealed System Thermodynamics, Part 3 (Length: 1:11:56) Refrigerator Sealed System Thermodynamics, Part 4 (Length: 37:45) Refrigerator Sealed System Thermodynamics, Part 5 (Length: 16:35) To access these webinars and all the other info-goodies here at Appliantology, become a Professional Appliantologist today. If you need cost-effective, time-flexible, state-of-the-art appliance technical training, check out the Master Samurai Tech Academy.
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      [Webinar] Appliantology Workshop   11/09/2017

      Information is the name of the game in the appliance repair trade today. Appliantology is a powerful information tool for the professional appliance repair technician. But just like with any of the more capable tools in your tool bag, many of the more powerful features are hidden from you unless you "read the manual." Ugh! Who wants to do that? Well, this is one time when you don't have to! In this webinar, Team Samurai will personally walk you through the site and show you many of the useful and powerful features that even long-time users probably never knew existed.   
edmac786

GE Profile Fridge PFSS6PKXCSS Water Dispensor Not Working

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edmac786

The water dispenser on my door stopped working. Filter is good and water line is not frozen and I have water going to the fridge. Any ideas?

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DurhamAppliance

Is water entering and  leaving the valve when energized? 

How did you check to determine whether your line was frozen? 

Is ice being made? 

Edited by DurhamAppliance
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edmac786

Regarding the water leaving the valve I did not check that. Where is it located? I ran a strand of wire from the dispenser up to the door hinge and disconnected the water line at the door hinge and ran the wire into the fridge section of tubing.  

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edmac786

Yes ice is being made

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DurhamAppliance

water valve is in the machine compartment behind the fridge.... follow the water lines

Part number: AP4509950

Part number: AP4509950

 

and if you do find a problem with the valve,  I highly suggest you get the less expensive Samsung branded valve because GE must have lost their damn minds! Part number: AP4511357

Part number: AP4511357

Edited by DurhamAppliance
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DurhamAppliance

After the valve... next check for a frozen water reservoir and/or failed reservoir heater 

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edmac786

I have yet to get to replacing the valve and now the ice maker is not working. Should I still attempt to change the valve first?

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16345Ed

Disconnect dispenser outlet water line from valve. Place valve in bucket. Energize dispenser and see if water comes out. If not then replace valve. If water comes out you have a different problem in your dispenser.  

 

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Chat_in_FL
On 2/29/2016 at 8:26 AM, edmac786 said:

I have yet to get to replacing the valve and now the ice maker is not working. Should I still attempt to change the valve first?

 

Sounds like stuck check valve in water filter head, common.

Part number: WR17X12512

Part number: WR17X12512

Edited by Chat_in_RI

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16345Ed
5 minutes ago, Chat_in_RI said:

 

Sounds like stuck check valve in water filter head, common.

Part number: WR17X12512

Part number: WR17X12512

You would replace this before the valve has been tested? Should we not ensure water is getting to the filter?

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Chat_in_FL

Of course you can check the valve, just pointing this out because it hadn't previously been mentioned as a possible cure for the symptoms given. ;)

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BradE

I would check the reservoir,  probably frozen. Heater has quit working.  Either board or heater. 

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