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    • Appliantology Live Dojo, Saturday, 4/27/2024 @10 AM ET
      27 April 2024 02:00 PM Until 03:00 PM
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      All Appliantology tech members are invited to join in this workshop on all things Appliantological. 
      We have a special session planned for this one. Instead of the usual Show 'n Tell on a technical topic, we're going to post tech sheets in the comments to this Calendar Event (scroll down to see what's posted so far) and ask specific questions that can only be answered by reading the tech sheet. If you at least try to answer the questions beforehand, you'll get a lot more out of it. The tech sheet and the questions are posted in the comments section below.
      Your mission, if you should choose to accept it, is to check out the questions for each one and try to answer them ahead of time. Then come to the Dojo to see how well you did! 
      Who: This workshop is only available to tech members at Appliantology.
      When: Saturday, April 27 @10:00 AM Eastern Time.
      Where: Online via Zoom
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      Click here to go to the forum topic with the registration link. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it.  And check out past workshops here: https://appliantology.org/announcement/33-webinar-recordings-index-page/

tech sheet, manual and etc downloads

jwhezzy2003

By jwhezzy2003
in Site Orientation

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jwhezzy2003

jwhezzy2003

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has anyone compiled all the tech sheets, manuals and etc and made them into one download or do you have to download each separately?

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Samurai Appliance Repair Man Sensei

Samurai Appliance Repair Man

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1 hour ago, mmorgan86 said:

has anyone compiled all the tech sheets, manuals and etc and made them into one download

Aside from this being impossible from an information gathering standpoint, such a download would be a humoungous file that would take half a day to download. And it would quickly go out of date as new models and literature are released. 

 

1 hour ago, mmorgan86 said:

do you have to download each separately?

Search the Downloads as shown in the video and download what you need, as you need it. The site is mobile friendly, too. 

If you can't find a manual you need after searching, just post a request in the appliance service manual requests forum. 

Moving this topic to the Appliantology Resources and Help Center forum. 

 

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jwhezzy2003

jwhezzy2003

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the problem with that is some customers don't know their model numbers and have crappy service or no service at their location lol. I have verizon wireless service. 

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Samurai Appliance Repair Man Sensei

Samurai Appliance Repair Man

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I always pre-diagnose and insist on the model number before I go. This increases likelihood of first call complete. Generally, customers who can't give you a model number do not turn out to be good customers (price complaints, unpleasant, etc). Only exceptions are for high end appliances (Wolf, Dacor, etc). 

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Lighthouse Sensei

Lighthouse

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If customers can't get me a model number then they are told that If I have to come out and get the model number and I am unable to repair it in the first visit then they will be charged an extra service call & mileage for that. After being told that then they are able to find the model number.

The only ones that I make exception to are the elderly. I find that most of the elderly in our area have Whirlpool brand appliances. I have a Service Matters subscription so I am able to pull their tech sheet up onsite. When I go to an elderly persons house I take pictures of all of their appliances & model numbers. When I get back to the office I enter all of their appliances & model numbers into my data base so that we have it in case they call back on something. I also do this for people with weekend homes since they usually don't call until they get back to their first home.

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