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      On-demand appliance repair training videos for Professional Appliantologist members Over 30 hours (and growing!) of original, high quality appliance training webinars developed and given by yours truly are at your fingertips, on topics you won't find anywhere else. Fill in those knowledge gaps, strengthen those areas of uncertainty, and boost your skills. Watch on mobile or desktop at your convenience whenever, wherever.  Ultra Short Primer on Basic Electricity, Circuits, Ohm's Law, and Schematic Reading (Length: 1:04:48) Basic Refrigerator Troubleshooting (Length: 1:10:45) Schematic Reading Workshop, 10/2015 (Length 1:19:08) Troubleshooting Strategies for Computer-Controlled Appliances (Length: 48:34) Semiconductors and PN Junctions (Length: 1:04:37) Appliance Temperature Sensing Devices & Technology (Length: 1:27:33) Voltage Measurements, Meters, Ghost Voltages, and Triac-controlled Neutrals (Length: 1:29:32) Troubleshooting with Tech Sheets, Part 1, 4/2016 (Length: 1:09:26) Troubleshooting with Tech Sheets, Part 2, 4/2016 (Length: 1:21:11) Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58) Pulse Width Modulated (PWM) Switches used in Samsung Switched Mode Power Supplies (SMPS) (Length: 27:07) PWM Computer Cooling Fan in a Whirlpool Refrigerator (Length: 14:53) Understanding AC Split-phase Household Power Supplies (Length: 52:41) Troubleshooting a Samsung Electric Dryer without Disassembly using Live Tests and the Schematic (Length: 22:47) Troubleshooting a Bosch Dishwasher No-Heat Problem using the Schematic and Live Tests (Length: 15:38) Linear Motors and Linear Compressors (Length: 55:54) Bi-directional PSC Drive Motor Systems in Whirlpool VM Washers (Length: 56:52) Appliance Service Call Structure and Troubleshooting Strategies (Length: 1:00:16) The Ten Step Troubleshooting Tango and Workshop Exercises (Length: 1:35:39) Troubleshooting Ten-Step Tango Advanced Workshop (Length: 1:32:06) Ten-Step Tango Troubleshooting Workshop: Refrigerators (Length: 1:35:57) Whirlpool Duet Washer Schematic Analysis & Whirlpool Dryer Moisture Sensor System (Length: 1:03:04) Neutral Vs. Ground, Inverter Microwave, Digital Communications, Loading Down in DC loads, and more! (Length: 1:14:45) Gas Oven Service Call After a Parts Changing Monkey (Length: 36:04) AFCI and GFCI Circuit Protection Technology (Length: 41:26) Troubleshooting Samsung Refrigerators and more (Length: 1:29:58) 3-way Valves and Dual Evaporator Refrigerators (Length: 1:15:45) Split-Phase Compressors and PTC Start Devices (Length: 1:11:57) Gas Dryer Ignition Systems (Length: 53:50) Refrigerator Sealed System Thermodynamics, Part 1 (Length: 43:07) Refrigerator Sealed System Thermodynamics, Part 2 (Length: 1:09:09) Refrigerator Sealed System Thermodynamics, Part 3 (Length: 1:11:56) Refrigerator Sealed System Thermodynamics, Part 4 (Length: 37:45) Refrigerator Sealed System Thermodynamics, Part 5 (Length: 16:35) Appliantology Peer Group web meeting, Feb 25, 2018 (Length: 1:47:30) Appliantology March 2018 Peer Group Meeting (Length: 1:59:58) To access these webinars and all the other info-goodies here at Appliantology, become a Professional Appliantologist today. If you need cost-effective, time-flexible, state-of-the-art appliance technical training, check out the Master Samurai Tech Academy.

KitchenAid dishwasher KDTE104ESS1 won't start

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Customer has KitchenAid dishwasher Model KDTE104ESS1. It will fill and just sit there. No humming or anything. Then in a few minutes will drain. Control panel will light up and beep when touched. I don't know how to put it into diagnostic mode or where to begin. Any help would be greatly appreciated.

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In the simplest terms, you need to know if the control is sending voltage to the wash motor during that pause after it fills... 

Sometimes just wiggling the motor plug will get it going, then you know it is just a bad connection. If the motor is receiving no power to run it incriminates the control board, if it is getting power but isn't responding, it is the motor.

To invoke the Diagnostics Cycle, perform the following while in standby:

■ Press any 3 keys in the sequence 1-2-3-1-2-3-1-2-3 with no more than 1 second between key presses. ■ The Service Diagnostics Cycle will start when the door is closed.

■ To rapid advance 1 interval at a time, press the Start/Resume key. Rapid advance may skip sensor checks as some checks require 2 complete intervals. NOTE: While you are in the Diagnostic Cycle, the Start/Resume feature is turned Off (for example, Auto Resume after door interrupts) and the Start/Resume key becomes an interval advance key.

■ Invoking Service Diagnostics Cycle clears all status and last run information from memory and restores defaults. It also forces the next cycle to be a sensor calibration cycle. ■ Drain and wash motors will pulsate on and off.

■ Last run cycles and options returned to default. ■ Last run delay returns to the lowest delay increment.

■ Calibration cycle may force an extra rinse to occur prior to Final Rinse (to assure clear water), then calibrates the OWI and the fill amount during the final rinse.

■ Operating state returns to Standby upon completing or terminating the Service Diagnostics Cycle.

■ Reference the “Service Diagnostics with Error Codes” section for details.

The flashes for the error codes will be in this format, get back to us with the number and frequency of flashes and I can look up what the error is...


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