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Guest Jrott

GE Triton XL Dishwasher Melted Itself

5 posts in this topic

I woke this morning to the smell of burning plastic.  I went downstairs and the dishwasher was beeping. I opened the dishwasher, thinking that something had accidentally landed on the heating element and melted.  But actuality, the dishwasher itself had melted!  The utensil basket and the bottom spinner which distribute the water actually melted!  The heating element got so hot that it melted parts of the dishwasher.  By the way, did I mention that the dishwasher was not turned on at the time?  Any ideas?

 

Model GSD6700G00BB

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Need appliance parts? Call 877-803-7957 now!

It sounds like something was giving power to the heating element when it should not have, or the element was grounded?  How old is this unit???  This recall bulletin was issued this year but does not look like your model number is listed.  Call G.E. and tell them what happened.  You will probably get it repaired for free or replaced.   Be firm with them because your house could have burnt down.  Pegi

http://www.geappliances.com/plcy/dishwasher_recall.htm

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It's only 2 1/2 years old.  I called GE today and they said that i should contact their Consumer Relations Department on Monday.  They became very concerned when they heard that the countertop above the dishwasher was hot enough to fry an egg.  I'll post again once I hear from GE.

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sounds as if the dishwashers being built today are all trying this major melt down, I sent some pictures of one that i ran into last week to Samurai, and as he can will post them, The one that I was on was a Frigidaire, it melted the top of the tub into the top rack and had a nice two foot hole in the side of the tub and this one was Not on at the time either.

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GE sent a tech out and the tech determined that the control module must be bad.  Gave me a quote for $240 to replace the control module and replace the melted parts.  Needless to say I wasn't happy and called GE.  The offered me 50% off a new machine, but after shipping and installation it wound up being the same price that I could pick up a new one at Best Buy for.  I finally opened the top of the door to expose the control panel and to my surprise it couldn't have been any easier to remove the control module.  It only took me a minute or two to open it up, remove the control module and close it back up.  And for this, GE wanted over $200 in labor!  I called GE back and they agreed to send me the parts directly and let me install them myself.  I  should have them next week and I'll report back if they fixed the problem.

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