Samsung french door Mo.#RF28HDEDBSR/AA

[AllStarBob]

Manufacturer: Samsung

Type of Appliance: Frigerator

Model Number: RF28HDEDBSR/AA

Have you validated the model number at an online parts site like Repair Clinic? (yes or no): yes

Have you watched the video on how to search for manuals and have you searched the Downloads section prior to posting this request? (yes or no): yes

 I can't find the service manual for this fridge and would like to put it into service diag. I have a customer who complains the are getting little if any ice even over night.

this ice maker looks different to me and I need to know where to start

[Samurai Appliance Repair Man]

2 hours ago, AllStarBob said:

Have you watched the video on how to search for manuals and have you searched the Downloads section prior to posting this request? (yes or no): yes

Watch the video and search the Downloads section using a truncated model number with the wild card (*), as explained, and you'll findn the Fast Track which is all you need for service mode and diagnostics. For example, try searching the Files section with this search term "RF28HD*"

Also, watch the webinar recording on troubleshooting Samsung refrigerators