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mgen100

Download speed

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mgen100

I'm downloading a 36mb file  an LG fridge manual and the speed is way to slow like an hour it looks like for a 36mb file not acceptable

 

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mgen100

now it stopped help!

 

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Son of Samurai

Can you link me the file so I can look into this?

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Samurai Appliance Repair Man

@mgen100 - are you still having download speed problems? 

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mgen100

It downloaded now thanks, the file is LG LMXS30776S Refrigerator Service Manual 1.0.0

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mgen100

Sorry but i did not have this Manual and i was in the middle of a job i needed it then, so getting it was frustrating to say the least but i did end up getting it but took a long time, i usually do not find myself in these situations but today was one of them.

 

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Samurai Appliance Repair Man

Glad to hear. Just so you know, we ran some tests on the server and found no problems or anything unusual. The server operation is also monitored every minute (yes, every single minute, around the clock, using an automated monitoring service that we subscribe to) and we  never got a fault notice.

Next time it happens, try downloading a large file from another website. If that download is slow, too, then there’s a problem with your internet connection. 

In this case, sounds like you would have been connecting via the cellular network, which have frequent, short periods of data slowdown. 

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mgen100

Yes i did do some other checks thinking it was on my end but they were fine on my end so that's why i asked for help, i closed out the website and start over downloading it and it just would not download then it just stopped and then kept trying then it finally downloaded, if i download it now it works super fast now thanks, usually i never have problems with the site but like i said today was one of them Thanks Samurai you are the best!!  

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Samurai Appliance Repair Man

Weird. But thanks for letting us know. We’ll check the server logs and see if there was anything unusual logged. 

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Bintiwangu
On 6/13/2018 at 9:18 PM, Samurai Appliance Repair Man said:

Next time it happens, try downloading a large file from another website. If that download is slow, too, then there’s a problem with your internet connection

Having two files Defying download at the same time-  now  THAT'LL make you feel better! Seriously I feel your pain.

I live in rural area and have a signal booster and sometimes still struggle.

Watching a 90-minute webinar that takes  4 or 5 hours is really frustrating.

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