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WRF990SLAM02 Whirlpool Refrigerator Multiple Symptoms


scoobybri

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I have a Whirlpool Gold french door fridge that is having multiple problems. It cools perfectly so there's nothing wrong with the compressor or inverter. 

Here are the problems.:

Ice maker is not making ice. 
Ice dispenser auger does not run when pressed. 
Water dispenser does not work. 
Meat drawer temperature display is dead and buttons do not work. 
LED interior lights flickered once or twice.

I ran the diagnostics with the following results:
Door switches are fine.
Ice/water dispenser switch is fine.
Forced ice harvest fails.
User display and buttons work properly.

I am thinking that the main control board or the power supply is bad. If the problem was simply the ice maker and water not working, I would think water valve or freezing of the water line, but the lack of auger movement in the ice maker, the failure of a manual forced ice harvest, and the dead display on the meat drawer points to something electronic or power related.

Any ideas?

TIA...

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Check the wiring at the bottom of the left hand door. These were bad for pinched/crushed wires that cause many of these issues.

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  • 2 years later...
On 5/23/2019 at 9:25 AM, scoobybri said:

I have a Whirlpool Gold french door fridge that is having multiple problems. It cools perfectly so there's nothing wrong with the compressor or inverter. 

Here are the problems.:

Ice maker is not making ice. 
Ice dispenser auger does not run when pressed. 
Water dispenser does not work. 
Meat drawer temperature display is dead and buttons do not work. 
LED interior lights flickered once or twice.

I ran the diagnostics with the following results:
Door switches are fine.
Ice/water dispenser switch is fine.
Forced ice harvest fails.
User display and buttons work properly.

I am thinking that the main control board or the power supply is bad. If the problem was simply the ice maker and water not working, I would think water valve or freezing of the water line, but the lack of auger movement in the ice maker, the failure of a manual forced ice harvest, and the dead display on the meat drawer points to something electronic or power related.

Any ideas?

TIA...

It could be that the water supply (goes through the fresh food section) has frozen and the water won't flow. Try thawing it out. (unplug the appliance for several hours).

 

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  • 2 weeks later...

That problem is going to be meat drawer board (I believe they call it the pantry board).   It controls the ice dispenser and icemaker,   when meat board is dead then you will have erratic/no dispenser and no ice.

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