Thermador WCGG3602 cooktop

[mqcmcousin]

Manufacturer: Bosch

Type of Appliance: Cooktop

Model Number: WCGG3602

Have you validated the model number at an online parts site like Repair Clinic? (yes or no): Yes

Have you watched the video on how to search for manuals and have you searched the Downloads section prior to posting this request? (yes or no): Yes

Request Service Manual or Tech Sheet, and any advise on how to remove the rusted/stuck castle type screws for the burners, the special tool provided just bends to the torque needed to loosen. thanks

[Son of Samurai]

16 minutes ago, mqcmcousin said:

Model Number: WCGG3602

Have you validated the model number at an online parts site like Repair Clinic? (yes or no): Yes

That model number doesn't pull up as valid for me. Have you verified it?

[mqcmcousin]

Read it right off the plate. The wcgg36 is black like paint, the 02 is stamp right after.

[Son of Samurai]

21 minutes ago, mqcmcousin said:

Read it right off the plate. The wcgg36 is black like paint, the 02 is stamp right after.

Gotcha -- unfortunately, you might be out of luck on this one. Nothing pulling up for it on Bosch's servicer site.

[Samurai Appliance Repair Man]

28 minutes ago, Son of Samurai said:

Gotcha -- unfortunately, you might be out of luck on this one. Nothing pulling up for it on Bosch's servicer site.

@Son of Samurai The search on the Bosch site is different from most. Did you search the model number as WCGG36/02 (with the "/")? 

[Son of Samurai]

12 hours ago, Samurai Appliance Repair Man said:

Did you search the model number as WCGG36/02 (with the "/")? 

Yep, and I've tried without the 02 altogether -- still nothing. Looks to me like they've abandoned this model.

[mqcmcousin]

Thanks for your effort anyways, can't win em all