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I.M. Caine

Samsung Refrigerator RFG297HD not making ice

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I.M. Caine

My fridge quit making ice a couple months ago. The water still dispenses. The ice dispensing screw spins and the ice door in the door works. There is a "test switch" and I pressed it. Not sure what that does. Any ideas to trouble shoot this? Other forums have not helped. Thanks in advance. 

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bbeane

Can you provide the model # off the tag please?

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I.M. Caine

on the tag it say Model name

RFG297HDRS

 

model code

has a /XAA at the end  

 

these are from stickers on the inside of the fridge  

 

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I.M. Caine

Bbeane - is this something you can help with?  This website was incredible for other issues.

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EthanRanft

If nothing happens after pressing the test button for a couple seconds, the ice maker likely needs to be replaced. Especially if you can confirm power up to the ice maker

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I.M. Caine

Thanks. I get water to dispense. And I held down the “test switch” for several second. I cannot confirm the power to the ice maker. The fridge is 8 years old. I’ll search on a replacement ice maker. 

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I.M. Caine

Thank you. I bought an ice maker and replaced the old one. It was very simple to do. It worked. I have ice! I’m going to go have a bourbon on the rocks and toast appliantology. 

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