New Appliance Service Manual added: GE Cycle Pausing/Stopping Randomly, Drains Too Early, Not Draining Completely, Drain Pump Runs Constantly, No Spin Or Agitate, Control Is Locked Service Bulletin

[Captain Dunsel]

GE Cycle Pausing/Stopping Randomly, Drains Too Early, Not Draining Completely, Drain Pump Runs Constantly, No Spin Or Agitate, Control Is Locked Service Bulletin

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Cycle Pausing/Stopping Randomly, Drains Too Early, Not Draining Completely, Drain Pump Runs Constantly, No Spin Or Agitate, Control Is Locked.
Upon entering service or consumer mode, fault 25 (pressure sensor dropout) has been logged.

While in service mode, address all fault codes as needed. Then clear all fault codes and exit service mode.

Update the software by using the methods listed here.
GE factory service technicians should use Appliance Programmer WH99R103510.
GE authorized servicers should use the Software Update Module (SUM) WH98R103510.

This software update will improve the following:

• Robustness of fault 25 (pressure sensor dropout) that may have an effect on the symptoms above.

• Increase drain timeout to address a slow drain.

• H2O Supply/Fill light blinking message to remain displayed until consumer interaction.

• Reduce Speed wash times on the 460 models.

  Models affected:

GTW460AMJ0WW GTW460ASJ0WW GTW460ASJ2WW GTW460ASJ3WW GTW485ASJ0WS GTW485ASJ1WS

GTW490ACJ0WS GTW490ACJ0WW GTW490ACJ1WS GTW490ACJ1WW GTW680BSJ0WS GTW680BSJ1WS

PUB  HL01-16

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• Submitter
  Captain Dunsel
• Submitted
  09/24/2021
• Category
  Appliance Repair Manual Pot Luck Supper