Original, on-demand Master Samurai Tech training workshop videos for premium tech members!
Over 100 hours (and growing!) of original, high quality continuing technical education workshops for professional appliance techs where we dive deep into appliance repair troubleshooting and technology topics. Watch on mobile or desktop at your convenience whenever, wherever. Listen while driving to your next service call. Watch in your free time. Master troubleshooting skills. Troubleshoot quicker and more accurately. Learn more, earn more.
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Click on one of the titles below to begin your journey to Total Appliance Awareness:
Running Service Calls
- The Samurai System for Service Call Excellence (Length: 1:23:06)
- Appliance Service Call Structure and Troubleshooting Strategies (Length: 1:00:16)
- Troubleshooting Strategies for Computer-Controlled Appliances (Length: 48:34)
- How to Build an Appliance Tech (Length: 1:16:10)
Basic Electricity and Circuits
- Ultra Short Primer on Basic Electricity, Circuits, Ohm's Law, and Schematic Reading (Length: 1:04:48)
- Voltage Measurements, Meters, Ghost Voltages, and Triac-controlled Neutrals (Length: 1:29:32)
- Schematic Reading Workshop, 10/2015 (Length 1:19:08)
- Understanding AC Split-phase Household Power Supplies (Length: 52:41)
- AFCI and GFCI Circuit Protection Technology (Length: 41:26)
- Troubleshooting with Timing Charts and Schematics, Ten Step Tango™ and Timer Chart Cha-Cha™ (Length 1:24:06)
- Voltage & Voltage Drop; Loads & Switches; Jumpers & Cheaters (Length 1:32:00)
- Circuit Exercises, Diodes, and a Real-World Troubleshooting Quandary (Length: 1:07:10)
- Frigidaire Cooktop Simmer Function Analysis (Length: 14:47)
- Open Neutrals, Voltage Drop in Series Loads, and EEPs (Length: 27:49)
- How to Identify DC Loads & DC Power Supplies on Schematics (Length: 37:33)
- Strip Circuits & DC Terminology (Length 40:39)
- Schematics vs. Wiring Diagrams (Length: 34:12)
Technology
- Semiconductors and PN Junctions (Length: 1:04:37)
- Appliance Temperature Sensing Devices & Technology (Length: 1:27:33)
- Pulse Width Modulated (PWM) Switches used in Samsung Switched Mode Power Supplies (SMPS) (Length: 27:07)
- PWM Computer Cooling Fan in a Whirlpool Refrigerator (Length: 14:53)
- Linear Motors and Linear Compressors (Length: 55:54)
- Bi-directional PSC Drive Motor Systems in Whirlpool VM Washers (Length: 56:52)
- Neutral Vs. Ground, Inverter Microwave, Digital Communications, Loading Down in DC loads, and more! (Length: 1:14:45)
- AFCI and GFCI Circuit Protection Technology (Length: 41:26)
- Split-Phase Compressors and PTC Start Devices (Length: 1:11:57)
- Internet-Connected Appliances: Terminology, Function, and Troubleshooting (Length: 57:39)
- Frequency Measurements on a Samsung Washer that Won't Advance (Length: 16:39)
- BLDC Motor Technology (Length: 43:58)
- Analyzing the Function of the Interlock Switches in a Kitchenaid Microwave (Length: 17:11)
- Understanding Split-Phase Motor Specifications (Length: 7:38)
- 4-Wire BLDC Fan Motor Troubleshooting (Length: 25:57)
- Triacs and Relays Operation and Review (Length: 39:55)
- Diodes in Appliances (Length: 27:25)
Troubleshooting
- The Ten Step Troubleshooting Tango and Workshop Exercises (Length: 1:35:39)
- Troubleshooting Ten-Step Tango Advanced Workshop (Length: 1:32:06)
- Ten-Step Tango Troubleshooting Workshop: Refrigerators (Length: 1:35:57)
- Troubleshooting Strategies for Computer-Controlled Appliances (Length: 48:34)
- Troubleshooting with Tech Sheets, Part 1, 4/2016 (Length: 1:09:26)
- Troubleshooting with Tech Sheets, Part 2, 4/2016 (Length: 1:21:11)
- Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58)
- Voltage & Voltage Drop; Loads & Switches; Jumpers & Cheaters (Length 1:32:00)
- Circuit Exercises, Diodes, and a Real-World Troubleshooting Quandary (Length: 1:07:10)
- Troubleshooting Multiple Control Board Systems, Example: Samsung Dishwasher (Length: 41:16)
- Troubleshooting with ZERO Disassembly: Thermador Gas Range (Length: 29:48)
- Control Board Troubleshooting Workshop: Thermador Wall Oven (Length: 1:29:13)
- Troubleshooting a No-Heat Problem in an LG Gas Dryer (Length: 1:25:57)
- Troubleshooting an LG Electric Wall Oven No-Heat Problem with the Ten-Step Tango (Length: 1:01:18)
- Errors, Omissions, and Dummy Directions in Service Manuals (Length: 18:28)
- How to Catch Loading Down in DC Power Supplies Before It Catches You (Length: 7:34 )
- Troubleshooting the 6-Wire Lid Lock Assembly in an LG Top Load Washer (Length: 23:53)
- Schematics vs. Wiring Diagrams (Length: 34:12)
Dishwashers
- Troubleshooting a Bosch Dishwasher No-Heat Problem using the Schematic and Live Tests (Length: 15:38)
- Reading the cycle sequence chart on Whirlpool GWS platform dishwashers (Length: 14:54)
- Troubleshooting Workshop: Maytag Dishwasher DOA (Length: 48:42)
- Troubleshooting Multiple Control Board Systems, Example: Samsung Dishwasher (Length: 41:16)
- Troubleshooting a Whirlpool Dishwasher Wash Motor Problem (Length 24:16)
Dryers
- Dryer Case Studies that will Blow Your Mind (Length: 1:12:27)
- Gas Dryer Ignition Systems (Length: 53:50)
- Dryer Cord Wiring Weirdness (Length: 37:56)
- Dryer Thermal Controls: Thermal Fuses, TCOs & Hi-Limits (Length: 58:24)
- Troubleshooting a Samsung Electric Dryer without Disassembly using Live Tests and the Schematic (Length: 22:47)
- Whirlpool Duet Washer Schematic Analysis & Whirlpool Dryer Moisture Sensor System (Length: 1:03:04)
- Samsung Dryer Troubleshooting and Electric Circuits Review (Length: 1:31:16)
- Troubleshooting Workshop: LG Electric Dryer Slow Dry (Length: 55:18)
- Samsung Electric Dryer Runs Whenever the Door is Closed (Length: 32:44)
- FlowSense in LG Gas and Electric Dryers (Length: 57:33)
- Troubleshooting a No-Heat Problem in an LG Gas Dryer (Length: 1:25:57)
- Maytag Dryer with a 240 VAC Timer Motor and Missing Neutral (Length: 33:24)
Refrigerators
- Basic Refrigerator Troubleshooting (Length: 1:10:45)
- Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58)
- PWM Computer Cooling Fan in a Whirlpool Refrigerator (Length: 14:53)
- Linear Motors and Linear Compressors (Length: 55:54)
- Ten-Step Tango Troubleshooting Workshop: Refrigerators (Length: 1:35:57)
- Troubleshooting Samsung Refrigerators and more (Length: 1:29:58)
- 3-way Valves and Dual Evaporator Refrigerators (Length: 1:15:45)
- Split-Phase Compressors and PTC Start Devices (Length: 1:11:57)
- Diagnosing Temperature Problems in Electronically Controlled Refrigerators Made Easy... Even SAMSUNG (Length: 57:43)
- Refrigerator Sealed System Thermodynamics, Part 1 (Length: 43:07)
- Refrigerator Sealed System Thermodynamics, Part 2 (Length: 1:09:09)
- Refrigerator Sealed System Thermodynamics, Part 3 (Length: 1:11:56)
- Refrigerator Sealed System Thermodynamics, Part 4 (Length: 37:45)
- Refrigerator Sealed System Thermodynamics, Part 5 (Length: 16:35)
- Sealed System Diagnostics, Part 1 (Length: 32:09)
- Sealed System Diagnostics, Part 2 (Length: 1:00:34)
- How High Ambient Temps Affect a Sealed System (Length: 20:01)
- How to Catch Loading Down in DC Power Supplies Before It Catches You (Length: 7:34 )
- 4-Wire BLDC Fan Motor Troubleshooting (Length: 25:57)
Ovens, Ranges, and Microwaves
- Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58)
- Gas Oven Service Call After a Parts Changing Monkey (Length: 36:04)
- Frigidaire Cooktop Simmer Function Analysis (Length: 14:47)
- Troubleshooting with ZERO Disassembly: Thermador Gas Range (Length: 29:48)
- Control Board Troubleshooting Workshop: Thermador Wall Oven (Length: 1:29:13)
- Troubleshooting an LG Electric Wall Oven No-Heat Problem with the Ten-Step Tango (Length: 1:01:18)
- Troubleshooting Gas Range Burner Spark Ignition Problems (Length: 1:07:20)
- Analyzing the Function of the Interlock Switches in a Kitchenaid Microwave (Length: 17:11)
Washers
- Bi-directional PSC Drive Motor Systems in Whirlpool VM Washers (Length: 56:52)
- Whirlpool Duet Washer Schematic Analysis & Whirlpool Dryer Moisture Sensor System (Length: 1:03:04)
- Troubleshooting with Timing Charts and Schematics, Ten Step Tango™ and Timer Chart Cha-Cha™ (Length 1:24:06)
- Frequency Measurements on a Samsung Washer that Won't Advance (Length: 16:39)
- Troubleshooting the 6-Wire Lid Lock Assembly in an LG Top Load Washer (Length: 23:53)
Other Training Sessions
- Appliantology Peer Group web meeting, Feb 25, 2018 (Length: 1:47:30)
- Appliantology March 2018 Peer Group Meeting (Length: 1:59:58)
- ASTI 2020 Technical Training: Samsung, Bosch, Whirlpool (Length: 1:21:33)
- How to Build an Appliance Tech (Length: 1:16:10)
Your workshop trainer is Scott M. Brown, PE. Scott earned two engineering degrees, a Bachelors from University of Georgia and a Masters from Clemson University, and has over ten years experience working as an engineer designing manufacturing processes, hazardous waste remediation systems, and industrial ammonia refrigeration systems. Additionally, he is a licensed Professional Engineer (PE) in the state of New Hampshire. Prior to beginning his university engineering studies, he was an avionics technician in the US Navy, troubleshooting and repairing computer-controlled radar systems to the component level on control boards. He started doing appliance repair almost 30 years ago for the fun of it and as a way to be self-employed.