Original, on-demand Master Samurai Tech training workshop videos for premium tech members!
Hundreds of hours of exclusive continuing technical education workshops for professional appliance techs available only here at Appliantology and at the Master Samurai Tech Academy. All available for tech members at Appliantology to watch anytime and up your appliance troubleshooting skills.
Chillout and watch or listen to these videos while driving between service calls to up your troubleshooting game and hone your Circuit Fu™ combat skills.
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Click on one of the titles below to begin your journey to Total Appliance Awareness:
Running Service Calls
- The Samurai System for Service Call Excellence (Length: 1:23:06)
- Appliance Service Call Structure and Troubleshooting Strategies (Length: 1:00:16)
- Troubleshooting Strategies for Computer-Controlled Appliances (Length: 48:34)
- How to Build an Appliance Tech (Length: 1:16:10)
Basic Electricity and Circuits
- Ultra Short Primer on Basic Electricity, Circuits, Ohm's Law, and Schematic Reading (Length: 1:04:48)
- Voltage Measurements, Meters, Ghost Voltages, and Triac-controlled Neutrals (Length: 1:29:32)
- Schematic Reading Workshop, 10/2015 (Length 1:19:08)
- Understanding AC Split-phase Household Power Supplies (Length: 52:41)
- AFCI and GFCI Circuit Protection Technology (Length: 41:26)
- Troubleshooting with Timing Charts and Schematics, Ten Step Tango™ and Timer Chart Cha-Cha™ (Length 1:24:06)
- Voltage & Voltage Drop; Loads & Switches; Jumpers & Cheaters (Length 1:32:00)
- Circuit Exercises, Diodes, and a Real-World Troubleshooting Quandary (Length: 1:07:10)
- Frigidaire Cooktop Simmer Function Analysis (Length: 14:47)
- Open Neutrals, Voltage Drop in Series Loads, and EEPs (Length: 27:49)
- How to Identify DC Loads & DC Power Supplies on Schematics (Length: 37:33)
- Strip Circuits & DC Terminology (Length 40:39)
- Schematics vs. Wiring Diagrams (Length: 34:12)
- Tracing the power supply circuit for your Load of Interest (LOI) (Length: 13:26)
- How to Decipher Schematics like a Pro! (Length: 34:22)
Technology
- Semiconductors and PN Junctions (Length: 1:04:37)
- Appliance Temperature Sensing Devices & Technology (Length: 1:27:33)
- Pulse Width Modulated (PWM) Switches used in Samsung Switched Mode Power Supplies (SMPS) (Length: 27:07)
- PWM Computer Cooling Fan in a Whirlpool Refrigerator (Length: 14:53)
- Linear Motors and Linear Compressors (Length: 55:54)
- Bi-directional PSC Drive Motor Systems in Whirlpool VM Washers (Length: 56:52)
- Neutral Vs. Ground, Inverter Microwave, Digital Communications, Loading Down in DC loads, and more! (Length: 1:14:45)
- AFCI and GFCI Circuit Protection Technology (Length: 41:26)
- Split-Phase Compressors and PTC Start Devices (Length: 1:11:57)
- Internet-Connected Appliances: Terminology, Function, and Troubleshooting (Length: 57:39)
- Frequency Measurements on a Samsung Washer that Won't Advance (Length: 16:39)
- BLDC Motor Technology (Length: 43:58)
- Analyzing the Function of the Interlock Switches in a Kitchenaid Microwave (Length: 17:11)
- Understanding Split-Phase Motor Specifications (Length: 7:38)
- 4-Wire BLDC Fan Motor Troubleshooting (Length: 25:57)
- Triacs and Relays Operation and Review (Length: 39:55)
- Diodes in Appliances (Length: 27:25)
- Meter Voltage Ratings Explained (Length: 31:37)
- 3 Motor Troubleshooting Case Studies (Length: 1:02:03)
- How Part Specs are Key to Troubleshooting (Length: 57:38)
- Serial Data Communications Between Boards in Appliances (Length: 10:34)
Troubleshooting
- The Ten Step Troubleshooting Tango and Workshop Exercises (Length: 1:35:39)
- The surprising power of a good Problem Statement (Length 29:54)
- Troubleshooting Ten-Step Tango Advanced Workshop (Length: 1:32:06)
- Tracing the power supply circuit for your Load of Interest (LOI) (Length: 13:26)
- Ten-Step Tango Troubleshooting Workshop: Refrigerators (Length: 1:35:57)
- Troubleshooting Strategies for Computer-Controlled Appliances (Length: 48:34)
- Troubleshooting with Tech Sheets, Part 1, 4/2016 (Length: 1:09:26)
- Troubleshooting with Tech Sheets, Part 2, 4/2016 (Length: 1:21:11)
- Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58)
- Voltage & Voltage Drop; Loads & Switches; Jumpers & Cheaters (Length 1:32:00)
- Circuit Exercises, Diodes, and a Real-World Troubleshooting Quandary (Length: 1:07:10)
- Troubleshooting Multiple Control Board Systems, Example: Samsung Dishwasher (Length: 41:16)
- Troubleshooting with ZERO Disassembly: Thermador Gas Range (Length: 29:48)
- Control Board Troubleshooting Workshop: Thermador Wall Oven (Length: 1:29:13)
- Troubleshooting a No-Heat Problem in an LG Gas Dryer (Length: 1:25:57)
- Troubleshooting an LG Electric Wall Oven No-Heat Problem with the Ten-Step Tango (Length: 1:01:18)
- Errors, Omissions, and Dummy Directions in Service Manuals (Length: 18:28)
- How to Catch Loading Down in DC Power Supplies Before It Catches You (Length: 7:34 )
- Troubleshooting the 6-Wire Lid Lock Assembly in an LG Top Load Washer (Length: 23:53)
- Schematics vs. Wiring Diagrams (Length: 34:12)
- Inputs, Outputs & Algorithms (Length: 36:13)
- Washer Timer Chart Cha-Cha: Timer Chart Overview & Analysis (Length: 26:00)
- Microwave Turntable Madness (Length: 24:21)
- How to Decipher Schematics like a Pro! (Length: 34:22)
- Tech Sheet Workshop and Q&A (Length: 40:40)
- Four Case Studies Troubleshooting Computer-controlled Appliances (Length: 50:57)
- 3 Motor Troubleshooting Case Studies (Length: 1:02:03)
- How Part Specs are Key to Troubleshooting (Length: 57:38)
- Which Electrical Measurements to Use and Why (Length: 1:08:39)
- Troubleshooting a Power Supply problem on a Microwave-Wall Oven Combo (Length: 11:52)
- Old-skool Amana Refrigerator FF Freezing, Control Board NLA. The Fix! (Length: 3:20)
- Troubleshooting a Samsung Electric Range Oven Inop Problem and investigating Electrolux Dryer Start Sensing (Length: 1:01:52)
Dishwashers
- Troubleshooting a Bosch Dishwasher No-Heat Problem using the Schematic and Live Tests (Length: 15:38)
- Reading the cycle sequence chart on Whirlpool GWS platform dishwashers (Length: 14:54)
- Troubleshooting Workshop: Maytag Dishwasher DOA (Length: 48:42)
- Troubleshooting Multiple Control Board Systems, Example: Samsung Dishwasher (Length: 41:16)
- Troubleshooting a Whirlpool Dishwasher Wash Motor Problem (Length 24:16)
- Troubleshooting a GE Dishwasher No Heat Issue (Length: 16:12)
Dryers
- Dryer Case Studies that will Blow Your Mind (Length: 1:12:27)
- Gas Dryer Ignition Systems (Length: 53:50)
- Dryer Cord Wiring Weirdness (Length: 37:56)
- Dryer Thermal Controls: Thermal Fuses, TCOs & Hi-Limits (Length: 58:24)
- Troubleshooting a Samsung Electric Dryer without Disassembly using Live Tests and the Schematic (Length: 22:47)
- Whirlpool Duet Washer Schematic Analysis & Whirlpool Dryer Moisture Sensor System (Length: 1:03:04)
- Samsung Dryer Troubleshooting and Electric Circuits Review (Length: 1:31:16)
- Troubleshooting Workshop: LG Electric Dryer Slow Dry (Length: 55:18)
- Samsung Electric Dryer Runs Whenever the Door is Closed (Length: 32:44)
- FlowSense in LG Gas and Electric Dryers (Length: 57:33)
- Troubleshooting a No-Heat Problem in an LG Gas Dryer (Length: 1:25:57)
- Maytag Dryer with a 240 VAC Timer Motor and Missing Neutral (Length: 33:24)
- Whirlpool's Hybrid Heat Pump Dryer System (Length: 46:44)
- Troubleshooting Old-Skool Dryer Auto Heat Circuits (Length: 1:13:24)
- Dryer Airflow Specs and Anemometers (Length: 27:50)
- Electric Dryer Motor Stops Running After Start Switch is Released (Length: 12:23)
- How Heater Sensing Works in an Electrolux Electric Dryer (Length: 44:18)
- Dead Dryer Comes Back to Life with LoZ Meter (Length: 22:28)
- Dryer Won't Run When Push-to-Start Button is Released (Length: 26:03)
- Samsung Dryer Motor Thermal Protector Testing (Length: 33:43)
Refrigerators
- Basic Refrigerator Troubleshooting (Length: 1:10:45)
- Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58)
- PWM Computer Cooling Fan in a Whirlpool Refrigerator (Length: 14:53)
- Linear Motors and Linear Compressors (Length: 55:54)
- Ten-Step Tango Troubleshooting Workshop: Refrigerators (Length: 1:35:57)
- Troubleshooting Samsung Refrigerators and more (Length: 1:29:58)
- 3-way Valves and Dual Evaporator Refrigerators (Length: 1:15:45)
- Split-Phase Compressors and PTC Start Devices (Length: 1:11:57)
- Diagnosing Temperature Problems in Electronically Controlled Refrigerators Made Easy... Even SAMSUNG (Length: 57:43)
- Refrigerator Sealed System Thermodynamics, Part 1 (Length: 43:07)
- Refrigerator Sealed System Thermodynamics, Part 2 (Length: 1:09:09)
- Refrigerator Sealed System Thermodynamics, Part 3 (Length: 1:11:56)
- Refrigerator Sealed System Thermodynamics, Part 4 (Length: 37:45)
- Refrigerator Sealed System Thermodynamics, Part 5 (Length: 16:35)
- Sealed System Diagnostics, Part 1 (Length: 32:09)
- Sealed System Diagnostics, Part 2 (Length: 1:00:34)
- How High Ambient Temps Affect a Sealed System (Length: 20:01)
- How to Catch Loading Down in DC Power Supplies Before It Catches You (Length: 7:34 )
- 4-Wire BLDC Fan Motor Troubleshooting (Length: 25:57)
- LG Refrigerator Not Dispensing Water (Length: 17:43)
- Applying the Ten Step Tango to a Refrigerator with No Lights, No UI (Length: 13:37)
Ovens, Ranges, and Microwaves
- Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58)
- Gas Oven Service Call After a Parts Changing Monkey (Length: 36:04)
- Frigidaire Cooktop Simmer Function Analysis (Length: 14:47)
- Troubleshooting with ZERO Disassembly: Thermador Gas Range (Length: 29:48)
- Control Board Troubleshooting Workshop: Thermador Wall Oven (Length: 1:29:13)
- Troubleshooting an LG Electric Wall Oven No-Heat Problem with the Ten-Step Tango (Length: 1:01:18)
- Troubleshooting Gas Range Burner Spark Ignition Problems (Length: 1:07:20)
- Analyzing the Function of the Interlock Switches in a Kitchenaid Microwave (Length: 17:11)
- Microwave Turntable Madness (Length: 24:21)
- Microwave Cooktop Light Weirdness: Schematic Analysis (Length: 13:07)
- Troubleshooting a Viking Induction Range With No Oven Loads Working (Length: 21:57)
- Troubleshooting a Power Supply problem on a Microwave-Wall Oven Combo (Length: 11:52)
- Service Bulletin on Frigidaire Wall Oven RTDs (Length: 8:37)
- Troubleshooting a Bake Cycle Ignition Problem on a KitchenAid Gas Range (Length: 35:28)
- Microwave Shuts Off the Wall Oven When It’s Turned On (Length: 19:11)
- Correcting the Misdiagnosis of an Oven No Bake Problem (Length: 31:54)
Washers
- Bi-directional PSC Drive Motor Systems in Whirlpool VM Washers (Length: 56:52)
- Whirlpool Duet Washer Schematic Analysis & Whirlpool Dryer Moisture Sensor System (Length: 1:03:04)
- Troubleshooting with Timing Charts and Schematics, Ten Step Tango™ and Timer Chart Cha-Cha™ (Length 1:24:06)
- Frequency Measurements on a Samsung Washer that Won't Advance (Length: 16:39)
- Troubleshooting the 6-Wire Lid Lock Assembly in an LG Top Load Washer (Length: 23:53)
- Washer Timer Chart Cha-Cha: Timer Chart Overview & Analysis (Length: 26:00)
- Frigidaire Top-Load Washer Mechanical Timer Chart Analysis (Length: 49:28)
- Old-Skool Maytag Washer Spin, Agitate, Motor Speeds, and Timer Chart (Length: 59:45)
Other Training Sessions
- Appliantology Peer Group web meeting, Feb 25, 2018 (Length: 1:47:30)
- Appliantology March 2018 Peer Group Meeting (Length: 1:59:58)
- ASTI 2020 Technical Training: Samsung, Bosch, Whirlpool (Length: 1:21:33)
- ASTI 2024 Debrief (Length 36:18)
- How to Build an Appliance Tech (Length: 1:16:10)
- Greed vs. Profit: Am I Charging Too Much or Not Enough? (Length: 1:24:02)
- The Art of the Win: Communicating with and Serving the Customer while Making a Profit (Length: 1:10:20)
- The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued (Length: 1:11:26)
Live Dojo Workshops
- KitchenAid and Samsung Refrigerator Troubleshooting + Bonus Discussion (Length: 1:00:00)
- Using Error Codes and Amp Measurements to Troubleshoot an F20 Washer error and an Inverter Compressor (Length: 1:01:47)
- Wiring and Electrical Problems in Appliances (Length: 45:48)
- Troubleshooting a Viking Induction Range With No Oven Loads Working (Length: 21:57)
- Troubleshooting Old-Skool Dryer Auto Heat Circuits (Length: 1:13:24)
- Old-Skool Maytag Washer Spin, Agitate, Motor Speeds, and Timer Chart (Length: 59:45)
- Dryer Airflow Specs and Anemometers (Length: 27:50)
- Troubleshooting a Power Supply problem on a Microwave-Wall Oven Combo (Length: 11:52)
- Service Bulletin on Frigidaire Wall Oven RTDs (Length: 8:37)
- Serial Data Communications Between Boards in Appliances (Length: 10:34)
- LG Refrigerator Not Dispensing Water (Length: 17:43)
- Old-skool Amana Refrigerator FF Freezing, Control Board NLA. The Fix! (Length: 3:20)
- Electric Dryer Motor Stops Running After Start Switch is Released (Length: 12:23)
- Troubleshooting a Bake Cycle Ignition Problem on a KitchenAid Gas Range (Length: 35:28)
- Microwave Shuts Off the Wall Oven When It’s Turned On (Length: 19:11)
- Post-ASTI 2025 Live Dojo (Length: 1:26:14)
- Troubleshooting a Samsung Electric Range Oven Inop Problem and Electrolux Dryer Motor Start Sensing (Length: 1:01:52)
- The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued (Length: 1:11:26)
- How Heater Sensing Works in an Electrolux Electric Dryer (Length: 44:18)
- Applying the Ten Step Tango to a Refrigerator with No Lights, No UI (Length: 13:37)
- Dead Dryer Comes Back to Life with LoZ Meter (Length: 22:28)
- Dryer Won't Run When Push-to-Start Button is Released (Length: 26:03)
- Live Dojo April 29 Discussion (Length: 7:20)
- Correcting the Misdiagnosis of an Oven No Bake Problem (Length: 31:54)
- Samsung Dryer Motor Thermal Protector Testing (Length: 33:43)
Your workshop trainer is Scott M. Brown, PE. Scott earned two engineering degrees, a Bachelors from University of Georgia and a Masters from Clemson University, and has over ten years experience working as an engineer designing manufacturing processes, hazardous waste remediation systems, and industrial ammonia refrigeration systems. Additionally, he is a licensed Professional Engineer (PE) in the state of New Hampshire. Prior to beginning his university engineering studies, he was an avionics technician in the US Navy, troubleshooting and repairing computer-controlled radar systems to the component level on control boards. He started doing appliance repair almost 30 years ago for the fun of it and as a way to be self-employed.