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  • Upcoming Events

    • 15 February 2025 03:00 PM Until 04:00 PM
      3  
      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

Forums

  1. Appliantology Welcome Center

    1. Site Orientation

      Problems using Appliantology? Ask here! Also, learn how to unleash the information arsenal at Appliantology.

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    2. Announcements

      Announcements and proclamations from Team Samurai.

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  2. Professional Appliance Technician Forums

    1. Appliance Repair Tech Forum

      Professional appliance tech-to-tech help forum for technical help with any appliance.

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    2. Master Samurai Tech Workshops

      On-demand appliance repair training workshops for premium Appliantology tech members are posted in this forum. 

      For a complete, convenient, and linked list of all workshop videos, check out the Workshop Index Page

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      • Samurai Appliance Repair Man
    3. Samurai's Appliance Repair Video Classroom

      Watch the Samurai in live action, engaging in hand-to-machine combat with insolent appliances who have refused to fulfill their design function. We teach circuit troubleshooting on modern computer-controlled appliances at the Master Samurai Tech Academy.

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    4. Samurai’s Appliance Puzzles

      Quizzes on circuits, schematics, and appliance technology. 

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    5. The Dojo

      Shop talk for appliance techs: Bidness Skool, Tool Box, War Stories, whatever.

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  3. Appliance Service Manual Requests

    1. Appliance Service Manual Requests Forum

      Request service manuals and tech sheets.

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  4. Appliance Repair Trade Resources

    1. Looking for a Tech

      Post here if you're an employer looking for a tech to hire.

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    2. Looking for a Job

      Post here if you're a tech looking for work.

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    3. Appliance Repair B2B Resources

      A showcase of manufacturers and other companies in the appliance repair industry and how they can help you in your job or business.

      If you would like a listing here, contact us

       

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  5. DIYer Appliance Repair Forums

    1. DIY Appliance Repair Help

      DIYers get help from real appliance repair technicians on any major kitchen or laundry appliance problem!

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    2. Appliance Haikus

      Unleash your inner Basho and share your appliance haikus with the world. Open to all, including Grasshoppers and Lurkers. Haikus only, not a help forum!

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