Jump to content
Click here to check out this guide

FAQs | Repair Videos | Academy | Newsletter | Contact


  • Upcoming Events

    • Appliantology Live Dojo, Saturday, 2/15/2025 @10 AM ET
      15 February 2025 03:00 PM Until 04:00 PM
      1  
      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

The Dojo

Shop talk for appliance techs: Bidness Skool, Tool Box, War Stories, whatever.

7,985 topics in this forum

  1. Cell phone booster

    By kokomo,   
    • 3 replies
    • 113 views
    • kokomo
    • kokomo

  2. Anyone know a cheap easy way to pressurize gas range or dryer to check for leaks ?

    By Convenient Appl,
    • 19 replies
    • 170 views
    • PlugNickel
    • PlugNickel

  3. Slow time of the year

    By bkane,
    • 5 replies
    • 116 views
    • J5*
    • J5*

  4. First Call Complete ratio is in the toilet due to special order parts

    By Coley,
    • 11 replies
    • 180 views
    • dave316
    • dave316

  5. Whirlpool Wants Their Stuff Back From Sears

    By Samtech,
    • 1 reply
    • 78 views
    • evaappliance
    • evaappliance

  6. NE Regional Appliantology Meet Up 1 2

    By darren412,
    • 27 replies
    • 487 views
    • Samurai Appliance Repair Man
    • Samurai Appliance Repair Man

  7. How many of you use Lokring, or see you/your company purchasing a kit within the next year?

    By AndrewJ,
    • 8 replies
    • 145 views
    • LearningTech
    • LearningTech

  8. Asking for Reviews through Text Message

    By Adirondack Bob,
    • 1 reply
    • 50 views
    • Samurai Appliance Repair Man
    • Samurai Appliance Repair Man

  9. OTR and Stack Laundry Repairs

    By mvtvnc,
    • 15 replies
    • 154 views
    • 16345Ed
    • 16345Ed

  10. So after ~30 Years......

    By RJ_Make,
    • 16 replies
    • 219 views
    • J5*
    • J5*

  11. Some things i learned today about microwaves. And stupid samsung...

    By LearningTech,
    • 0 replies
    • 69 views
    • LearningTech
    • LearningTech

  12. How do you pronounce M# letters?

    By Adirondack Bob,
    • 15 replies
    • 152 views
    • Econo Appliance
    • Econo Appliance

  13. What You Say, What They Hear...

    By KaveMan,
    • 1 reply
    • 61 views
    • howdryiam
    • howdryiam

  14. Failure of LG compressors 1 2

    By Ed V,   
    • 26 replies
    • 422 views
    • PlugNickel
    • PlugNickel

  15. What are some expenses that you write off for your business?

    By AndrewJ,
    • 8 replies
    • 363 views
    • Vince Neibert
    • Vince Neibert

  16. Manometer suggestions

    By abitawheat,
    • 22 replies
    • 261 views
    • LearningTech
    • LearningTech

  17. Gas BTU actual versus customer perceptions

    By Spannerwrench,
    • 11 replies
    • 130 views
    • LearningTech
    • LearningTech

  18. Green Fan Blade Glue?

    By precision1971,
    • 3 replies
    • 50 views
    • nickcanfixit
    • nickcanfixit

  19. My Boss Talks About Exploding Washers

    By KaveMan,
    • 3 replies
    • 94 views
    • 16345Ed
    • 16345Ed

  20. Fisher Paykel Parts

    By fillthebarman,
    • 19 replies
    • 147 views
    • Ed V
    • Ed V

  21. Silly Whirlpool

    By Koi Guy,
    • 7 replies
    • 130 views
    • Koi Guy
    • Koi Guy

  22. Does anyone use a camera to help diagnose?

    By Ed V,   
    • 12 replies
    • 158 views
    • coolhandluke
    • coolhandluke

  23. this may be a dumb question/request, but.......

    By andylaha,
    • 13 replies
    • 199 views
    • coolhandluke
    • coolhandluke

  24. Steamer in a evaporator drain line damage

    By fillthebarman,
    • 13 replies
    • 140 views
    • coolhandluke
    • coolhandluke

  25. New Fridge Data Logger

    By Cville Appliance,   
    • 12 replies
    • 258 views
    • coolhandluke
    • coolhandluke
×
×
  • Create New...