Hi all - current situation is my Electrolux EFLW317TIW currently will not drain and will not unlock the door to remove the laundry. The washer is full of water, so I understand why it won't unlock, but I'm hoping to find:
a) a way to drain the water inside so it (hopefully) will unlock. There is no apparent lower panel to access the washer on these models
OR
b) unlock the door, letting the water out on the floor, and getting the clothes out
It's located in the basement draining to a pipe about 4' above the drain hose on the washing machine. Yes, it's not ideal, but previous washer handled this for 10+ years and specs seemed to indicate this would be fine.
Washer first produced an E23 error code (drain triac error). When running through diagnostics (hoping to drain the washer), I also received E35 (Pressure sensor indicates water overfill) and E21 (water not pumping out fast enough).
Bottom line for now - I need to get into my washer to collect the clothes. It's full of water and the door is locked.
Ideas?