I have a client that has this washer and dryer. I live in Costa Rica and he bought it here. He can't get the service people where he bought it to come and help him, they say they don't know how to program it. It apparently comes with a set program. He wants to lower the drying time. I have never seen one of these washers and would like some help on this. If anyone has any experience with this model washer and could maybe lead me to a tech manual or something. I can't find any thing on it in downloads and should probably post for a manual but thought I'd see if anyone has worked on one of these. Any help is appreciated. thanks Doc